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Marlena Anzalone
Marlena Anzalone
Service Advisor
Executive Volkswagen
444 State Street (Route 5)
North Haven, CT 06473
197 Reviews
197 Reviews
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197 Reviews of Marlena Anzalone
Verified Customer
July 18, 2026
The repair itself was completed (new speaker in door) however when we got into the vehicle, the door immediately wouldn’t open again, so I had to return to the service desk. They fixed the issue right aw however when we got into the vehicle, the door immediately wouldn’t open again, so I had to return to the service desk. They fixed the issue right away, which I appreciated, but it was concerning that the vehicle was released before the repair/door was fully verified to be functionally. Since we drove over 40 minutes to this shop, it was frustrating to have to turn around, and it also raised a potential safety concern if the issue hadn’t been discovered before we left. Considering it was the passenger door, I may not have noticed immediately had I not had a passenger in the car with me. More
by CV
July 18, 2026
The staff was friendly and efficient. Handled my issues with out any issues. Very happy Handled my issues with out any issues. Very happy More
by Slyder191
Other Employees Tagged: Tyler Jakubisyn, Skip Scanlon, Collin Bourque
July 15, 2026
Maintenance went according to plan. , the technician did a phenomenal job, Skiip was also very helpful in explaining everything to me. , the technician did a phenomenal job, Skiip was also very helpful in explaining everything to me. More
by michael.petrescu
Other Employees Tagged: Tyler Jakubisyn, Collin Bourque
July 03, 2026
The last several times I’ve brought my vehicle in for service, I’ve had the pleasure of working with Marlena Anzalone, and she has been outstanding every time. She’s incredibly friendly, professional, an service, I’ve had the pleasure of working with Marlena Anzalone, and she has been outstanding every time. She’s incredibly friendly, professional, and genuinely knowledgeable about the Volkswagen brand. It’s refreshing to work with someone who takes the time to provide excellent service while making you feel valued as a customer. She consistently goes above and beyond, and it’s so nice to be treated with such kindness. Thank you, Marlena, for making every service visit a great experience! More
by Brandon@stowepublicadjustment.com
July 02, 2026
Excellent service and kind and professional staff! Very welcoming and helpful. I recommend this dealer to everyone. Very welcoming and helpful. I recommend this dealer to everyone. More
by hernal723
Other Employees Tagged: Collin Bourque
July 02, 2026
I’m glad that the Volkswagen dealer quickly found the problem. Also found that the problem was for my end on the Bluetooth and that I needed a motor mount replaced. I am disappointed in the Volkswagen co problem. Also found that the problem was for my end on the Bluetooth and that I needed a motor mount replaced. I am disappointed in the Volkswagen company not the dealer that prevents upgrading such as I want a backup camera OEM installed. More
by GSINCAVAGE
June 27, 2026
All desk and service personnel were friendly and informative. Service was prompt and done correctly. informative. Service was prompt and done correctly. More
by JOHNPEG46
Other Employees Tagged: Jade Gerber
June 21, 2026
I couldn't be more pleased with my experience at Executive and with Marlena. She is very personable and professional, the service was done in a timely fashion, and I really appreciated the shuttle s Executive and with Marlena. She is very personable and professional, the service was done in a timely fashion, and I really appreciated the shuttle service. Five stars! Thank you Marlena! More
by Ks1538
Other Employees Tagged: Marlena Anzalone
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