Marlena Anzalone
Marlena Anzalone at Executive Volkswagen

Marlena Anzalone | Page 2

Service Advisor

Executive Volkswagen

444 State Street (Route 5)
North Haven, CT 06473

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4.9
187 Reviews
4.9

187 Reviews

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187 Reviews of Marlena Anzalone

June 04, 2026

Dealership Rating
Employee Rating

I have had 5 consecutive leases with VW. My current2024 Jetta with 20,000 miles was in for oil change I was told it needed rear brakes and rotors. There was a warranty on them that had expir More

by pprodsky
Recommend Dealer
No

Other Employees Tagged: Marlena Anzalone

Jun 11, 2026

Executive Volkswagen responded

We're sorry that you didn't have a completely satisfying visit. We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

June 04, 2026

Dealership Rating
Employee Rating

Representatives are always very courteous and informative with updates. I have always had a good experience More

by Jcuticelli01
Recommend Dealer
Yes

Other Employees Tagged: Marlena Anzalone

Jun 04, 2026

Executive Volkswagen responded

It’s wonderful to hear our representatives have been courteous and kept you informed. We’re glad your Volkswagen Passat service visits have been so positive and appreciate your continued trust. Make the Right Decision, Make the Executive Decision!

June 03, 2026

Dealership Rating
Employee Rating

Marlena was very helpful and friendly. Kept me informed Hahaha service was able to get me in very quickly More

by Sad customer
Recommend Dealer
Yes

Other Employees Tagged: Marlena Anzalone

Jun 03, 2026

Executive Volkswagen responded

We’re delighted Marlena was helpful and friendly while keeping you informed. We’re glad we could get your Volkswagen Tiguan in for service so quickly. Thank you for your five-star rating and feedback. Make the Right Decision, Make the Executive Decision!

June 03, 2026

Dealership Rating
Employee Rating

I was able to schedule service without a hitch and Marlena was helpful with her explanations and her caring for the customer. More

by KNOGA
Recommend Dealer
Yes

Other Employees Tagged: Marlena Anzalone

Jun 03, 2026

Executive Volkswagen responded

Thank you for sharing your positive experience. We’re glad scheduling was seamless and that Marlena’s clear explanations and attentive care made a difference. We appreciate you trusting us with your Volkswagen Tiguan and look forward to assisting you again. Make the Right Decision, Make the Executive Decision!

June 03, 2026

Dealership Rating
Employee Rating

Best place to get service done. Always make it easy. In and out within a reasonable time. More

by WISNIEWSKIM1998
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Skip Scanlon, Jade Gerber

Jun 03, 2026

Executive Volkswagen responded

Thank you for sharing your experience. We’re glad service on your Volkswagen Passat was straightforward and completed without delay. We look forward to helping you again when you need us. Make the Right Decision, Make the Executive Decision!

May 31, 2026

Dealership Rating
Employee Rating

Staff is very helpful. Service department is great and sales department are just and helpful and nice More

by Awildajiminian1878
Recommend Dealer
Yes

Other Employees Tagged: Marlena Anzalone

May 31, 2026

Executive Volkswagen responded

Thank you for highlighting how our team assisted you. It’s wonderful the service department provided excellent care for your Volkswagen Atlas and our sales team was friendly and supportive. We appreciate your five-star review and look forward to helping with your next visit. Make the Right Decision, Make the Executive Decision!

May 30, 2026

Dealership Rating
Employee Rating

Fast service for routine, scheduled maintenance. Multipoint check showed no problems. Tire pressure warning light was resolved. More

by channing.707
Recommend Dealer
Yes

Other Employees Tagged: Marlena Anzalone

May 30, 2026

Executive Volkswagen responded

Thank you for trusting us with your Volkswagen Golf’s scheduled maintenance. Marlena and our service team are glad the multipoint inspection showed no issues and that the tire pressure warning light was cleared quickly. Make the Right Decision, Make the Executive Decision!

May 26, 2026

Dealership Rating
Employee Rating

I have been dealing with this dealership for the past 40 years! They have always been knowledgeable, courteous and extremely professional when servicing any of my vehicles! They get a 10 star rating from me More

by BENHG3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 26, 2026

Executive Volkswagen responded

Thank you for trusting us with your Volkswagen GLI for the past 40 years. We’re delighted our team’s expertise and courtesy have met your expectations on every visit. Your 10 star rating means a great deal to us. Make the Right Decision, Make the Executive Decision!

May 24, 2026

Dealership Rating
Employee Rating

Everything went smooth. Great customer service and clean facility. I didn’t have to wait long. More

by gelee1013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jade Gerber

May 24, 2026

Executive Volkswagen responded

It’s great to hear the service for your Volkswagen Atlas went smoothly and that our team delivered prompt assistance. We’re pleased the facility met your expectations. Thank you for the five-star rating, and we look forward to your next visit. Make the Right Decision, Make the Executive Decision!

May 22, 2026

Dealership Rating
Employee Rating

Marlena was great. Very nice young lady. Would definitely recommend. They did the 20,000 m/s. Found an additional issue and repaired it. Very pleased. More

by pbmcoop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jade Gerber

May 22, 2026

Executive Volkswagen responded

We’re pleased Marlena provided excellent support for your Volkswagen Atlas 20,000-mile service and took care of the extra repair. Thank you for recommending us, and we look forward to assisting you again. Make the Right Decision, Make the Executive Decision!

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