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Mark Brookins
Refer Me
44 Reviews
Dealership Experience
12 yrs, 2 mos
Industry Experience
12 yrs, 2 mos
44 Reviews
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44 Reviews of Mark Brookins
February 22, 2025
The rating is 99% for Hyundai corporate who open, deal with serious claims and 1% for the Dealership. Dealer gets a 2-3 star, corporate gets a minus 11-12 rating!! This was the most horrible experience with serious claims and 1% for the Dealership. Dealer gets a 2-3 star, corporate gets a minus 11-12 rating!! This was the most horrible experience I’ve ever had by far! It cost me hundreds of dollars and many many hours of anguish to say the least. And not just me, because of what I was going through, dealing with, many other people now have an anti Hyundai taste in their mouths. I’d appreciate someone with some serious clout giving me a call to hear my side of the story. More
by jackienorvell
Verified Customer
December 26, 2024
It was hard to get through to the service center to get a ride back to the dealership. If you miss their call, it could take hours to get a hold of someone. I do not like the text option at all. ride back to the dealership. If you miss their call, it could take hours to get a hold of someone. I do not like the text option at all. More
by Mbyrd
December 11, 2024
Great costumer service, was very professional. Overall great place to buy a car, I was amazing by the communication. Overall great place to buy a car, I was amazing by the communication. More
by ODIBBA
Other Employees Tagged: Wayne Marc Cravey, Felipe Soriano-Sosa, Jason HESS
October 24, 2024
The dealership is Awesome Everytime I visit, no problems. Timing could be better on appointments. Timing could be better on appointments. More
by upperone49
Other Employees Tagged: Hayden Baker
October 21, 2024
Overall service especially the front desk people who are very courteous and kind and overall service was outstanding very courteous and kind and overall service was outstanding More
by Emendes
Other Employees Tagged: Christian Diaz, Hayden Baker, Jason HESS
September 06, 2024
I just want to thank for checking my engine and kept it for 2 days and found it to be in good condition. I especially want to commend the two workers who work to greet the people, Christian and so sorry ( for 2 days and found it to be in good condition. I especially want to commend the two workers who work to greet the people, Christian and so sorry (name)) the only lady with him who does outstanding job greeting people with smile, courteous, kindness that people want to see as first entering your Lithia office. I thank you workers in the back who does good job also fixing cars. I can see great changes in Lithia with new managers from before. My utmost sincere Thank you for all you all do. Sorry I do not know the names of all workers but you are marked as high scores More
by Emendes
Other Employees Tagged: Jessica Konstantynowicz, Ian Chase, Chris Schmidt, Wayne Marc Cravey, Cameron Kerns, Christian Diaz, Elizabeth Strickland, Jason HESS, Joshua Shook
August 23, 2024
I don’t have any complaints. and you were polite any respectful!:):) vary satisfied thank you and you were polite any respectful!:):) vary satisfied thank you More
by Imark watts
Other Employees Tagged: Kevins Mercedes, Jason HESS
June 03, 2024
This center needs to hire a service manager, not share one from KIA, also, when you have to pinpoint an issue, why have a mechanic, thats the negative side, the positive, the Mechanic that worked on my fu one from KIA, also, when you have to pinpoint an issue, why have a mechanic, thats the negative side, the positive, the Mechanic that worked on my fuel line leak was spot on, fount a grommet/washer/o-ring issue, poof, problem solved; Dana is a nice front desk service agent. More
by GOLDIE130
Other Employees Tagged: Brendon Gardnew, Elizabeth Strickland
June 01, 2024
Took care of an urgent matter with one of my tires having a screw lodged into it without booking an appointment online. Also the tire arrived within 24hrs and was repaired! Thank you so much! a screw lodged into it without booking an appointment online. Also the tire arrived within 24hrs and was repaired! Thank you so much! More
by Geordiethisisme
Other Employees Tagged: Dante Fuentes
April 06, 2024
Arturo was fantastic to deal with. He went above and beyond to ensure my buying experience was hassle free. Justin was up front and explained warranties and maintenance on my Kona. Art He went above and beyond to ensure my buying experience was hassle free. Justin was up front and explained warranties and maintenance on my Kona. Arturo and Jessica fixed the Bluelink error. My experience was hassle free and I will be recommending Hyundai in the future! More
by GIBSONAFS
Other Employees Tagged: Jessica Konstantynowicz , Arturo, Fernandez
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