The staff are great!
Professional and courteous. Knowledgeable with any questions I need answered. Service is slow due to lack of service techs. It's frustrating that I h
Professional and courteous. Knowledgeable with any questions I need answered. Service is slow due to lack of service techs. It's frustrating that I had to wait nearly two hours for a lifetime oil change policy because they lack enough service personnel. Also waiting over a month for a back-ordered glass that s shattered (warranty item). I love Hyundai vehicles and the people are great, but...
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by bhilmes
Verified Customer
Verified Customer
Other Employees Tagged:
Brandon Rose
Jun 08, 2026 -
Lithia Hyundai of Anchorage responded
Thank you for your feedback. While we're happy to hear our team is so helpful, we apologize for the delays you've experienced. Your patience is appreciated, and we hope to resolve these issues more efficiently in the future - we truly value your business. Drive safely, and see you next time at Lithia Hyundai of Anchorage!
The staff are great!
Professional and courteous. Knowledgeable with any questions I need answered. Service is slow due to lack of service techs. It's frustrating that I h
Professional and courteous. Knowledgeable with any questions I need answered. Service is slow due to lack of service techs. It's frustrating that I had to wait nearly two hours for a lifetime oil change policy because they lack enough service personnel. Also waiting over a month for a back-ordered glass that s shattered (warranty item). I love Hyundai vehicles and the people are great, but...
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by bhilmes
Verified Customer
Verified Customer
Other Employees Tagged:
Brandon Rose
Jun 08, 2026 -
Lithia Hyundai of Anchorage responded
Thank you for sharing your feedback about our team! We apologize for the delays you encountered due to our limited staff. We're working to address this and improve wait times. Your patience and understanding mean a lot to us. We hope to assist you more efficiently in the future. We look forward to serving you next time at Lithia Hyundai of Anchorage!
Impossible to reach Service Dept by phone.
It's been 5 years and no improvement and now they are not open on Saturdays. I will not buy another Hyundai because of this Service Center
It's been 5 years and no improvement and now they are not open on Saturdays. I will not buy another Hyundai because of this Service Center
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by NONE3
Verified Customer
Verified Customer
Other Employees Tagged:
Brandon Rose
Jun 01, 2026 -
Lithia Hyundai of Anchorage responded
Hi,
We strive to earn customers for life, and I'm disappointed to hear about your experience. We understand how important it is to have easy access to our service team, and your feedback is not being overlooked.
Please give me a call or email at cschmidt@lithia.com or 907-762-5100. I would appreciate the opportunity to connect and learn more.
Thank you,
Chris Schmidt
General Manager
I bring all of my cars to Lithia, for oil changes and I'm
never disappointed
never disappointed
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by PPROFFER
Verified Customer
Verified Customer
Other Employees Tagged:
Brandon Rose
May 29, 2026 -
Lithia Hyundai of Anchorage responded
Our team is glad to know that you are satisfied with our service here at Lithia Hyundai of Anchorage. Thank you for trusting us with your vehicles. See you next time!
They have great customer service and their services are
always timely and they keep you updated on what's going on
always timely and they keep you updated on what's going on
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by HEISLER93
Verified Customer
Verified Customer
Service Price Transparency
May 28, 2026 -
Lithia Hyundai of Anchorage responded
Thank you for the awesome review! We’re happy you had a great experience with our team at Lithia Hyundai of Anchorage!
Excellent service.
Front desk person friendly, smiling all the time, very knowledgeable. Help me with oil change and recall for my vehicle, two appointments same day, s
Front desk person friendly, smiling all the time, very knowledgeable. Help me with oil change and recall for my vehicle, two appointments same day, saving me time and money because, gasoline prices.
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by NONE3
Verified Customer
Verified Customer
Other Employees Tagged:
Brandon Rose
May 27, 2026 -
Lithia Hyundai of Anchorage responded
We're happy to hear that our team made your visit efficient and pleasant. Thank you for choosing Lithia Hyundai of Anchorage and for sharing your positive experience! See you next time.
The process was quick and easy.
The employees are amazing and all should be paid more. I just wish you'd stop texting me like a needy boyfriend wanting validation.
The employees are amazing and all should be paid more. I just wish you'd stop texting me like a needy boyfriend wanting validation.
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by ALISON.SARASIN
Verified Customer
Verified Customer
Other Employees Tagged:
Brandon Rose
May 27, 2026 -
Lithia Hyundai of Anchorage responded
Thank you for your feedback, Alison! We'll pass along your kudos to our team. We deeply apologize for the excessive follow-ups and will pass this note along to the appropriate team to place you on our do not contact list. Thanks for choosing Lithia Hyundai of Anchorage!
Good to have tv available to watch while waiting.
Only waited an hour for my car to get done
Only waited an hour for my car to get done
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by AKKAREN71
Verified Customer
Verified Customer
Other Employees Tagged:
Brandon Rose
May 25, 2026 -
Lithia Hyundai of Anchorage responded
We are happy to hear your visit to Lithia Hyundai of Anchorage was comfortable and convenient while your vehicle was being serviced! It is great to know the waiting area amenities helped make the time pass quickly and that your service was completed efficiently in about an hour. Thank you for your kind feedback and support. We look forward to seeing you again in the future!
Very friendly staff.
Had an appointment at 4, there was a 1 and a half wait time because the shop was busy but the staff was very nice.
Had an appointment at 4, there was a 1 and a half wait time because the shop was busy but the staff was very nice.
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by KEL.N.REIS.MOM
Verified Customer
Verified Customer
Other Employees Tagged:
Brandon Rose
May 21, 2026 -
Lithia Hyundai of Anchorage responded
We apologize for the wait, but we are happy to hear that our team made the time pass smoothly. We’ll pass along your compliments to our staff! Thank you from all of us at Lithia Hyundai of Anchorage.
Pleasant to deal with.
They keep you informed. Nice waiting area with coffee and tv.
They keep you informed. Nice waiting area with coffee and tv.
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by AKSANTADAN
Verified Customer
Verified Customer
Service Price Transparency
May 11, 2026 -
Lithia Hyundai of Anchorage responded
Thank you for your five-star review! So glad you were happy with your experience. Please reach out if you ever need anything going forward!