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Mario Vasquez
Mario Vasquez at Norm Reeves Honda Superstore North Richland Hills
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Mario Vasquez

Service Advisor

Norm Reeves Honda Superstore North Richland Hills

7551 NE Loop 820
North Richland Hills, TX 76180

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4.9
60 Reviews
4.9

60 Reviews

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60 Reviews of Mario Vasquez

March 04, 2025

Dealership Rating
Employee Rating

This dealer is all about customer service! I say an A+ from this Military Veteran. More

by Chief G.
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 05, 2025

Norm Reeves Honda Superstore North Richland Hills responded

It sounds like we make the grade for Honda service, Chief! We appreciate your positive review. Thanks also for your service to our country! If you're in the market for a new car in the future, we have a Military Appreciation program that you can consider.

March 02, 2025

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Employee Rating

He was concern about what I was telling him. .. he kept me informed thru the process More

by lindamikerains
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 03, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Regular updates can make you feel that your Honda is being handled in the right way, Linda. This gives us confidence in our service team, too! Thanks for sharing, and remember that you can also get Express Service without an appointment!

Mar 04, 2025

lindamikerains responded

I appreciate the help he gave me

February 23, 2025

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Employee Rating

Norm Reeves Honda always takes great care of my 2018 Civic. They're thorough and patient with my questions. Thank you! More

by Melinda.Meadows10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Kellar, Elizabeth French, Hannah Pearson, Richard Sanchez, Tristian Rivas, Angel Flores, Frank Raja

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Feb 24, 2025

Norm Reeves Honda Superstore North Richland Hills responded

After nearly seven years, we're pleased that your 2018 Honda Civic is still running well, Melinda! We're happy that we could be a part of that and hope to partner with you on service for the long haul. Thanks for sharing, and we'll see you next time!

February 18, 2025

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Employee Rating

Outstanding service As soon as I drove into the service bay, the workers helped me. I got a rental car easily, always prompt answering questions. More

by Joyfullness
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 19, 2025

Norm Reeves Honda Superstore North Richland Hills responded

That's awesome that our service technicians stepped up right away! We're happy that you could get a rental car while you're waiting for your Honda to be repaired. That's just one of the many perks we have at our dealership. Thanks so much, and see you next time!

February 15, 2025

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Employee Rating

I was cared for. ... they understood my concerns. My wait was not long. I got fixed pretty quick More

by lindamikerains
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 17, 2025

Norm Reeves Honda Superstore North Richland Hills responded

A quick service visit is the only way to go, Linda! We're glad that was the outcome for you and that your Honda is back in shape. Thanks so much, and we'll see you next time!

Feb 18, 2025

lindamikerains responded

Keep up the good work

February 09, 2025

Dealership Rating
Employee Rating

Eficiencia, amabilidad, rapidez, explican con mucha presión, muy agradecida con todos desde el mecánico hasta el personal de servicio gracias More

by hernandez.jh.93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Hannah Pearson, Michael Lindley, Michael Wright, Nate Franklin, Richard Sanchez, Tristian Rivas, Issac Moya, Angel Flores, Frank Raja

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Feb 10, 2025

Norm Reeves Honda Superstore North Richland Hills responded

¡Parece que cubrimos todo lo necesario para una visita de servicio exitosa para tu Honda! Agradecemos que nos lo hayas hecho saber, y estamos aquí para cuando necesites servicio nuevamente. ¡Gracias y no dudes en programar tu próxima cita en línea!

January 31, 2025

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Employee Rating

They always take care of me when I come in. Great service and I love the café. More

by amanda.kaye1208
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nate Franklin , Anthony, Garcia

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Jan 31, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Your loyalty means a lot to us, Amanda! We're happy that you appreciate the service for your vehicle and that you've taken advantage of perks like the cafe on-site. If you need anything else, please let us know. Thank you!

January 26, 2025

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Employee Rating

Always courteous, clean and do like the uber ride return us back home & bringing us back to pick up car when finished! More

by Nans72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 27, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Sounds like a great service visit for your Honda! The Uber shuttle service is a fantastic perk to use if you need to get back home or to your office during your appointment. Thanks for the five-star review, and we look forward to seeing you again! Remember it's easy to schedule appointments right online.

November 29, 2024

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Employee Rating

Helpful and nice and speedy service and consistent communication with a pleasant personality to speak with More

by ronnie37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Kellar, Michael Lindley, Michael Wright, Rhett Valentine, Richard Sanchez, Allen Vinson, Harry Whitworth, Frank Raja

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Dec 03, 2024

Norm Reeves Honda Superstore North Richland Hills responded

That sounds like an excellent service visit for your Honda, Ronnie! We're happy that your appointment went smoothly and that you felt comfortable throughout it. Thank you, and we'll hopefully see you some time in the future!

November 12, 2024

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Employee Rating

Very professional, good, customer service experienc, thanks for everythingvery knowledgeable on vehicle issues, maintenance request, recommendations for the vehicle, Respective friendly worker, very goo More

by Ohenry771
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Hannah Pearson, Michael Lindley, Michael Wright, Rhett Valentine, Richard Sanchez, Allen Vinson, Tristian Rivas, Harry Whitworth, Frank Raja

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Nov 13, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Sounds like your Honda had a successful service visit! Thanks for bringing your car in for service, and we're happy that we could cover everything it needed and you felt comfortable. See you next time!

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