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Mario Vasquez
Mario Vasquez at Norm Reeves Honda Superstore North Richland Hills

Mario Vasquez

Service Advisor

Norm Reeves Honda Superstore North Richland Hills

7551 NE Loop 820
North Richland Hills, TX 76180

Contact Me
4.9
86 Reviews

Dealership Experience

1 yr, 5 mos

Industry Experience

9 yrs, 6 mos

Languages Spoken

English English

Spanish Spanish

4.9

86 Reviews

Write a Review

86 Reviews of Mario Vasquez

June 04, 2025

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Employee Rating

He welcomed me when I first came in, and responded to all my questions in a timely matter More

by Vastveranda
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Recommend Dealer
Yes
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Jun 04, 2025

Norm Reeves Honda Superstore North Richland Hills responded

We’re glad Mario Vasquez gave you such a warm welcome and answered your questions promptly! Knowing you felt heard and cared for means a lot to us. We look forward to greeting you again with that same enthusiasm.

June 04, 2025

Dealership Rating
Employee Rating

He welcomed me when I first came in, and responded to all my questions in a timely matter More

by Vastveranda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 04, 2025

Norm Reeves Honda Superstore North Richland Hills responded

We’re glad Mario Vasquez gave you such a warm welcome and answered your questions promptly! Knowing you felt heard and cared for means a lot to us. We look forward to greeting you again with that same enthusiasm.

June 02, 2025

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Professional and understanding of the situation. Great work by all involved. Thank you for getting me on my way eith my AC repair on these hot days. The doggie also says thank you and blowing better More

by pcamoreno
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Recommend Dealer
Yes
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Jun 03, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for trusting us with your AC repair—that Texas heat is no joke! We’re glad our team could get you back to cool rides in no time. Give that pup a belly rub from all of us, and we’re here whenever your Honda needs a little extra love.

May 29, 2025

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Easy to make appointment - hit me on and out in timely manner. Waiting area was clean and welcoming More

by atkinsonb74
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Recommend Dealer
Yes
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May 30, 2025

Norm Reeves Honda Superstore North Richland Hills responded

We always want to accommodate your schedule when you stop by, so it's nice to hear everything was quick and efficient. Thanks for the review! Do you know anyone else looking for speedy maintenance stops? Please tell them about us!

May 22, 2025

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Great service from Angel Flores, happy to have him as an advisor. Two BDC agents also very helpful, Elizabeth L and Myranda S More

by Akira.1991
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Weston King, Jorge Garcia, Joshua Ataga, Elizabeth French, Nate Franklin, Rhett Valentine, Tristian Rivas, Issac Moya, Angel Flores , Elizabeth L, Myranda S

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May 22, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Thanks for shouting out our team! We're pleased that Angel, Elizabeth, and Myranda played tag team and delivered an all-star customer service experience. If you need anything else from us, please don't hesitate to ask. We'll always be here for you!

May 20, 2025

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Mario was professional and kept me informed. Car service and repairs were completed on time. More

by Richardlylechristian
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Recommend Dealer
Yes
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May 21, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Mario’s your behind-the-scenes MVP! We’re thrilled your ride got the VIP treatment—on time and with all the updates you needed. Thanks for trusting us to keep your Honda in tip-top shape!

May 09, 2025

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Dennis helped me all the way through taking my car getting the recall fixed. He was very friendly and helpful. Always have good visits when I go to this Honda dealership. More

by Amanda Spina
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Recommend Dealer
Yes
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May 12, 2025

Norm Reeves Honda Superstore North Richland Hills responded

From first drop-off to final check, Dennis drove your repair from start to finish with that signature friendliness. We’re so glad each visit feels like a pit stop with friends. See you next time!

May 05, 2025

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Very professional and prompt service. Mario was knowledgeable about honda vehicles and was able to answer my questions More

by zufer84
Recommend Dealer
Yes

Other Employees Tagged: Mario Vasquez

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May 05, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Thank you! Mario and the service crew appreciate you noting our professionalism and promptness. We’re always here to share our Honda expertise whenever you need us.

May 05, 2025

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My car was ready when promised. Mario was very professional to me and my mom. More

by k1125w
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 06, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for letting us know your car was ready right on schedule—that punctuality is something Mario takes great pride in. He’s thrilled to hear he made both you and your mom feel welcome and well taken care of. We look forward to serving you again soon.

May 05, 2025

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Employee Rating

Service advisor: Attentive, professional and knowledgeable. We live in Irving and try to avoid the confusing road system in North Richland Hills, but we are willing to have our car serviced at More

by Priscillamayega
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Food kiosk and other people in the waiting room.

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May 06, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Priscilla, it means so much to hear that our service advisors’ attentiveness and our clean, friendly atmosphere make the journey from Irving worthwhile. We’ll be sure to pass along your kind words to the team. Next time you’re ready for service, we’ll be here!

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