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Mario Vasquez
Mario Vasquez at Norm Reeves Honda Superstore North Richland Hills

Mario Vasquez

Service Advisor

Norm Reeves Honda Superstore North Richland Hills

7551 NE Loop 820
North Richland Hills, TX 76180

Contact Me
4.9
90 Reviews

Dealership Experience

1 yr, 5 mos

Industry Experience

9 yrs, 6 mos

Languages Spoken

English English

Spanish Spanish

4.9

90 Reviews

Write a Review

90 Reviews of Mario Vasquez

June 24, 2025

Dealership Rating
Employee Rating

Great customer service , agents are very friendly and knowledgeable on the vehicle. Communication is good More

by binkybw23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Lindley, Richard Sanchez, Issac Moya, Angel Flores, Frank Raja

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June 24, 2025

Dealership Rating
Employee Rating

Mario and Luis at Norm Reeves Honda were fantastic. They kept me updated, made the process easy, and got my A/C issue covered under warranty without any hassle. Really appreciate how smooth and profess More

by grado.angel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Luis Garcia Yaport

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June 17, 2025

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Employee Rating

Exelent service thanks , im happy with the service in this dealer . I have came here 13 years ago More

by griseldaramirez2331
Service Price Transparency
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Recommend Dealer
Yes
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Jun 18, 2025

Norm Reeves Honda Superstore North Richland Hills responded

We appreciate the kind words and the high rating! It means a lot to us when customers leave happy, especially over the course of more than a decade. Don’t be a stranger—we’re here whenever you need us.

June 12, 2025

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Employee Rating

No problems, Mario excellent cs as well as others in the various related departments. really More

by rickg52
Recommend Dealer
Yes

Other Employees Tagged: Mario Vasquez

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Jun 13, 2025

Norm Reeves Honda Superstore North Richland Hills responded

We truly appreciate the glowing review! It's great to know our service left a strong impression. Your trust means everything to us, and we look forward to welcoming you again soon. Let us know if you need anything down the road.

June 04, 2025

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Employee Rating

He welcomed me when I first came in, and responded to all my questions in a timely matter More

by Vastveranda
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 04, 2025

Norm Reeves Honda Superstore North Richland Hills responded

We’re glad Mario Vasquez gave you such a warm welcome and answered your questions promptly! Knowing you felt heard and cared for means a lot to us. We look forward to greeting you again with that same enthusiasm.

June 04, 2025

Dealership Rating
Employee Rating

He welcomed me when I first came in, and responded to all my questions in a timely matter More

by Vastveranda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 04, 2025

Norm Reeves Honda Superstore North Richland Hills responded

We’re glad Mario Vasquez gave you such a warm welcome and answered your questions promptly! Knowing you felt heard and cared for means a lot to us. We look forward to greeting you again with that same enthusiasm.

June 02, 2025

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Employee Rating

Professional and understanding of the situation. Great work by all involved. Thank you for getting me on my way eith my AC repair on these hot days. The doggie also says thank you and blowing better More

by pcamoreno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 03, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for trusting us with your AC repair—that Texas heat is no joke! We’re glad our team could get you back to cool rides in no time. Give that pup a belly rub from all of us, and we’re here whenever your Honda needs a little extra love.

May 29, 2025

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Employee Rating

Easy to make appointment - hit me on and out in timely manner. Waiting area was clean and welcoming More

by atkinsonb74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 30, 2025

Norm Reeves Honda Superstore North Richland Hills responded

We always want to accommodate your schedule when you stop by, so it's nice to hear everything was quick and efficient. Thanks for the review! Do you know anyone else looking for speedy maintenance stops? Please tell them about us!

May 22, 2025

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Employee Rating

Great service from Angel Flores, happy to have him as an advisor. Two BDC agents also very helpful, Elizabeth L and Myranda S More

by Akira.1991
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Weston King, Jorge Garcia, Joshua Ataga, Elizabeth French, Nate Franklin, Rhett Valentine, Tristian Rivas, Issac Moya, Angel Flores , Elizabeth L, Myranda S

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May 22, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Thanks for shouting out our team! We're pleased that Angel, Elizabeth, and Myranda played tag team and delivered an all-star customer service experience. If you need anything else from us, please don't hesitate to ask. We'll always be here for you!

May 20, 2025

Dealership Rating
Employee Rating

Mario was professional and kept me informed. Car service and repairs were completed on time. More

by Richardlylechristian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 21, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Mario’s your behind-the-scenes MVP! We’re thrilled your ride got the VIP treatment—on time and with all the updates you needed. Thanks for trusting us to keep your Honda in tip-top shape!

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