Mario Rodriguez
Mario Rodriguez at INFINITI of Lynnwood
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Mario Rodriguez

Finance Manager

INFINITI of Lynnwood

17305 WA-99
Lynnwood, WA 98037

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4.4
52 Reviews
4.4

52 Reviews

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52 Reviews of Mario Rodriguez

November 22, 2024

Dealership Rating
Employee Rating

I had a great experience, I look forward to continuing this new relationship with Infiniti More

by AARON.BURRIS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

November 17, 2024

Dealership Rating
Employee Rating

Victor Gutierrez was a great communicator, deal maker and asset for me during my purchase. It was done completely via text which allowed me to quickly make the purchase in an efficient and timely manner. Whe More

by DAVEYB22
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Victor Gutierrez

Nov 19, 2024

INFINITI of Lynnwood responded

Congratulations to you!! We're so happy to hear that Victor was such a great communicator and helpful throughout your purchase process. His dedication to providing excellent customer service is something we strive for at INFINITI of Lynnwood. Thank you very kindly for taking the time to share your experience. We appreciate your business! If you have any questions or concerns please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

Nov 19, 2024

INFINITI of Lynnwood responded

Congratulations to you!! We're so happy to hear that Victor was such a great communicator and helpful throughout your purchase process. His dedication to providing excellent customer service is something we strive for at INFINITI of Lynnwood. Thank you very kindly for taking the time to share your e xperience. We appreciate your business! If you have any questions or concerns please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

November 02, 2024

Dealership Rating
Employee Rating

Had a very positive experience (great deal, responsive, proactive updates / communication) buying a new QX60 from Infiniti of Lynnwood. More

by sujitvk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 06, 2024

INFINITI of Lynnwood responded

Thank you so much for your wonderful review! We're glad to hear that you found a great deal and appreciated the responsive communication from our team. Your complete satisfaction is our ultimate goal, and we're committed to providing exceptional service at every step. If you have any questions or co ncerns please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

October 29, 2024

Dealership Rating
Employee Rating

Great customer service, friendly, responsive, and timely in all aspects. The concierge service is above par. More

by lillianquam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 29, 2024

INFINITI of Lynnwood responded

Thank you for your wonderful review Lillian! It's always great to hear that we're making a positive impact on our customers. We're so happy you were pleased with our customer service and concierge service. We'll be sure to share your feedback with our team. Thank you so much for choosing INFINITI of Lynnwood! We value you, your business, and look very forward to seeing you on your next visit! If you have any questions or concerns please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

October 23, 2024

Dealership Rating
Employee Rating

Everyone was accommodating and willing to work with us. Friendly and with no pressure to sit down and talk numbers unless we wanted to. The entire car buying process was low stress. More

by BRAY829
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 24, 2024

INFINITI of Lynnwood responded

Thank you for your excellent review! We're thrilled to hear that your experience with us was positive and pressure-free. Our team strives to provide exceptional customer service and it's rewarding to know that we met your expectations. We really appreciate your kind words about our staff, they are d edicated to helping customers like you find their perfect vehicle. If you have any questions or concerns please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

October 21, 2024

Dealership Rating
Employee Rating

Worst car buying experience ever and I bought please of cars out of state Javier and Mario where very unprofessional and did not disclose what I was buying When the contracts where signed they acted like More

by Mchml5
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Hitoshi Delica, Javier Martinez

Oct 24, 2024

INFINITI of Lynnwood responded

We are truly sorry to hear about your negative experience. Your feedback is extremely valuable to us, and we take these concerns very seriously. We understand the car buying process can be stressful, and we strive to make it as smooth as possible. We would like to investigate this matter further to understand what went wrong. Please reach out to us directly at your convenience so we can discuss your concerns and find a solution. We can be reached at (425) 563-6600. Thank you very much for taking the time to leave your feedback with us.

October 11, 2024

Dealership Rating
Employee Rating

Very helpful great help def recommended thank you for everything was professional and quick and understanding More

by SVETAPANFILOV
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 14, 2024

INFINITI of Lynnwood responded

Thank you so much for taking the time to write us a review Svetapanfilov! We are really glad to hear that our service was helpful and professional. Your positive feedback means a lot to us and we are very grateful for your kind comments and recommendation. If you have any questions or concerns please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

October 09, 2024

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Employee Rating

Everyone here is very nice and helpful. Their service is excellent and they take care of you the moment you enter the door. More

by ant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Hitoshi Delica, Javier Martinez , Marlaina

Oct 09, 2024

INFINITI of Lynnwood responded

Thank you so much for taking the time to leave us a review Ant! We're thrilled to hear about your positive experience. Your kind words about our team and service mean a lot to us. We're committed to providing exceptional customer service to every guest who walks through our doors. It is wonderful to know that our efforts were appreciated. Thank you again for taking the time to share your review. We look very forward to seeing you on your next visit! If you have any questions or concerns please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

October 06, 2024

Dealership Rating
Employee Rating

I was happy to find the exact car that was advertised & it was in beautiful shape. I felt heard when asking questions and expressing concerns. The team made the experience comfortable. I was happy with my More

by hellojet
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alex was my sales associate

Oct 07, 2024

INFINITI of Lynnwood responded

Thank you so much for taking the time to share your experience with Infiniti of Lynnwood. Congratulations to you too!! We're delighted to hear that you were happy with the car you purchased and that the sales process met your expectations. Regarding the warranty, we apologize for any confusion. Our team will review our internal processes to ensure that this type of misunderstanding doesn't occur again We appreciate your understanding in this matter. We're also glad that the pre-purchase inspection revealed only a minor issue. Our goal is to provide vehicles in excellent condition, and we'll continue to strive for that standard. If you have any further questions or concerns please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

October 04, 2024

Dealership Rating
Employee Rating

Very professionals, the process was very easy and smooth, good prices and great vehicles, I’m very satisfied with my purchase. More

by jnikomartinez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 07, 2024

INFINITI of Lynnwood responded

Hi Jnikomartinez, congratulations to you! Thank you for taking the time to leave a review for us at INFINITI Of Lynnwood. We're happy to hear that we made the process easy, smooth, and that you are satisfied with your purchase! If you have any questions or concerns, please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

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