52 Reviews
Write a Review52 Reviews of Mario Rodriguez
November 22, 2024
I had a great experience, I look forward to continuing this new relationship with Infiniti this new relationship with Infiniti More
Other Employees Tagged: Hitoshi Delica, Victor Gutierrez
November 17, 2024
Victor Gutierrez was a great communicator, deal maker and asset for me during my purchase. It was done completely via text which allowed me to quickly make the purchase in an efficient and timely manner. Whe asset for me during my purchase. It was done completely via text which allowed me to quickly make the purchase in an efficient and timely manner. Whenever there were a few hiccups in the process he pushed to correct them and get me in the know along the way. More
Other Employees Tagged: Victor Gutierrez
November 02, 2024
Had a very positive experience (great deal, responsive, proactive updates / communication) buying a new QX60 from Infiniti of Lynnwood. proactive updates / communication) buying a new QX60 from Infiniti of Lynnwood. More
Other Employees Tagged: Hitoshi Delica, Victor Gutierrez, Javier Martinez
October 29, 2024
Great customer service, friendly, responsive, and timely in all aspects. The concierge service is above par. in all aspects. The concierge service is above par. More
Other Employees Tagged: Hitoshi Delica, Victor Gutierrez, Joel White
October 23, 2024
Everyone was accommodating and willing to work with us. Friendly and with no pressure to sit down and talk numbers unless we wanted to. The entire car buying process was low stress. Friendly and with no pressure to sit down and talk numbers unless we wanted to. The entire car buying process was low stress. More
Other Employees Tagged: Jason Lonsdale, Javier Martinez, Joel White
October 21, 2024
Worst car buying experience ever and I bought please of cars out of state Javier and Mario where very unprofessional and did not disclose what I was buying When the contracts where signed they acted like cars out of state Javier and Mario where very unprofessional and did not disclose what I was buying When the contracts where signed they acted like different people very unprofessional and impolite my car was polished and was delivered with massive swirl marks Aftermarket parts where done to engine which was never disclosed during purchase process I highly recommend going somewhere else to purchase More
Other Employees Tagged: Hitoshi Delica, Javier Martinez
October 11, 2024
Very helpful great help def recommended thank you for everything was professional and quick and understanding everything was professional and quick and understanding More
Other Employees Tagged: Hitoshi Delica, Victor Gutierrez, Javier Martinez, Gurneet Jaswal
October 09, 2024
Everyone here is very nice and helpful. Their service is excellent and they take care of you the moment you enter the door. Their service is excellent and they take care of you the moment you enter the door. More
Other Employees Tagged: Hitoshi Delica, Javier Martinez , Marlaina
October 06, 2024
I was happy to find the exact car that was advertised & it was in beautiful shape. I felt heard when asking questions and expressing concerns. The team made the experience comfortable. I was happy with my it was in beautiful shape. I felt heard when asking questions and expressing concerns. The team made the experience comfortable. I was happy with my treatment & satisfied with the transaction. My only hic-up was that I was told there would be a 90 day warranty but when we signed the paperwork, I was told there was no warranty. When I communicated that I was told there would be, the finance manager apologized but that simply was not the case. I made sure to have a Pre-Purchsse Inspection by an independent mechanic within my 72 hour window to back out of the transaction and it passed with only 1 minor issue that I can deal with considering the rest of the inspection was stellar. Ultimately I'm OK with the outcome but it was disappointing to learn at that final stage of the transaction. I do, however, recognize that it was clear that Infinity of Lynnwood did a very good job of preparing the car for sale. I appreciate that very much & am very happy overall that I found the car and color I wanted. More
Other Employees Tagged: Alex was my sales associate
October 04, 2024
Very professionals, the process was very easy and smooth, good prices and great vehicles, I’m very satisfied with my purchase. good prices and great vehicles, I’m very satisfied with my purchase. More
Other Employees Tagged: Hitoshi Delica, Javier Martinez, Gurneet Jaswal