Marina Felix | Page 86

Great! As always the service was great! The staff is friendly and informative. It's wonderful that VW tracks recall and warranties for me, in this case, it w As always the service was great! The staff is friendly and informative. It's wonderful that VW tracks recall and warranties for me, in this case, it was a recalled part that was replaced but still under warranty. More

by erin.ej.jackson Verified Customer Verified Customer

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Marina was a wonderful person and caring person for our conc Great, Great, GREAT, GREAT, GREAT, great, great, great, great, GrEaT, gReAt, taerg, TAERG, tAeRg, Great, great great, Great, GREAT, taerg, great, tae Great, Great, GREAT, GREAT, GREAT, great, great, great, great, GrEaT, gReAt, taerg, TAERG, tAeRg, Great, great great, Great, GREAT, taerg, great, taerg, Great, great, GrEat, More

by TOM@ACMEBIRDSEED.COM Verified Customer Verified Customer

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Very clean dealership. Very helpful personnel. Shows concern for customers. I will be returning to the dealership in the future. I will be recommending this dealership to friends and family. concern for customers. I will be returning to the dealership in the future. I will be recommending this dealership to friends and family. More

by JESSEBEACH Verified Customer Verified Customer

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great and excelent service El servicio que he recibido ha sido muy bueno y me imagino que el pequeno problema que tenia el coche habra sido solucionado. La atencion de la comerc El servicio que he recibido ha sido muy bueno y me imagino que el pequeno problema que tenia el coche habra sido solucionado. La atencion de la comercial Marina fue realmente excelente More

by RHDETORO Verified Customer Verified Customer

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Very easy service experience Very professional throughout the service process. People were polite and knowledgeable and made you as comfortable as possible. I needed the service Very professional throughout the service process. People were polite and knowledgeable and made you as comfortable as possible. I needed the service done by a certain time and I was accommodated. More

by RUBYTWOSHOES Verified Customer Verified Customer

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Great service advisor thanks so much she helped me out and was fast she got me in and out she is so awesome thanks again will come back and was fast she got me in and out she is so awesome thanks again will come back More

by RMESSIAH415 Verified Customer Verified Customer

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50K service and remedy of EPC & Check Engine light warnings Initial phone consultation with Marina Felix and regular updates during the vehicle's servicing was thorough and informative. Communication via phone Initial phone consultation with Marina Felix and regular updates during the vehicle's servicing was thorough and informative. Communication via phone and text requesting authorization for specific tests and replacement parts was clear and service time was very reasonable. When picking up the vehicle, Marina made sure to review all the findings of the 50K service inspection and that all questions were answered. Highly recommended! More

by jponeill4 Verified Customer Verified Customer

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Marina in service provided exceptional customer service! She went over and beyond all my expectations. Not only was she professional she was smart, friendly and heard all my concerns and made sure she addre She went over and beyond all my expectations. Not only was she professional she was smart, friendly and heard all my concerns and made sure she addressed all of them! Marina is certainly a bonus to your service department and sets high standards for other advisors. I picked up my vehicle and for the first time in years felt extremely satisfied and knew that she did everything in her power along with the technicians to fix all my pressing problems. She’s amazing and I hope she is appreciated by your management. More

by KIMBERLYWILKENS1 Verified Customer Verified Customer

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Service writer Marina Felix has excellent communication skills and was able to pinpoint our Tiguan’s problems quickly. She estimated that the work required to bring our vehicle back to good running order ( skills and was able to pinpoint our Tiguan’s problems quickly. She estimated that the work required to bring our vehicle back to good running order (new battery, major tune up, new tires & wheel alignment) would be completed by the next day. The service department did complete all repairs by the next day, as promised. I would suggest that, given the amount of money and time spent on these repairs, an exterior car wash would have been greatly appreciated. More

by MARILYNHIERRO0926 Verified Customer Verified Customer

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"Dirito Brother’s in walnut creek is great Great and quick service. Thank you Dirito Brother’s employees, you guys are the best and my only place I shop for cars! Thank you again. Great and quick service. Thank you Dirito Brother’s employees, you guys are the best and my only place I shop for cars! Thank you again. More

by zengy08 Verified Customer Verified Customer

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