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Mari Whaley
Mari Whaley at Button CDJR
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Mari Whaley

Service Manager

Button CDJR

1220 East Boulevard
Kokomo, IN 46902

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4.8
57 Reviews
4.8

57 Reviews

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57 Reviews of Mari Whaley

April 24, 2025

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Employee Rating

Good service, haven't had a bad experience yet. Keep up the good work! KEN More

by knewell6102
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shannon Dillman, Jada Critchlow, Garritt Stryker, Kolton Sandefur, Linda Simpson

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April 24, 2025

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Unhappy with my vehicle repair and how I still have the issue unresolved after 2 years More

by mitwrigh
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Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Shannon Dillman, Chris Belt, Miranda Armstrong, Jada Critchlow, David Buckler, Garritt Stryker, Kolton Sandefur , Erika Tobin

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Apr 24, 2025

Button CDJR responded

Hello, we'd like the chance to make it right. Please email our Service Manager, Mari Whaley at mari.whaley@drivechariot.com. Thank you!

January 20, 2025

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The young lady that helped me was very informative and kept me up-to-date with what was going on with my vehicle. More

by kiaraally
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Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shannon Dillman

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Jan 31, 2025

Button CDJR responded

Thank you for sharing your positive experience! We truly value clear communication with our customers, and it’s great to know she made a difference during your visit. If you need anything else, feel free to reach out!

January 18, 2025

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Happy to get an appointment for oil changes, better than setting in line for a long time. More

by gmdixon3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shannon Dillman, Jada Critchlow, Garritt Stryker, Kolton Sandefur , Erika Tobin

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Feb 21, 2025

Button CDJR responded

We’re so glad to hear that you were able to get an appointment for your oil change without the long wait! We aim to make the process as convenient as possible, and it's great to know that worked out for you. We look forward to helping you again soon!

January 18, 2025

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Employee Rating

Good work and communication so far. I'll be back to have some more work done. More

by Allout06
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Erika Tobin

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Feb 21, 2025

Button CDJR responded

Thank you for the positive feedback! We're glad to hear that you're happy with the work and communication so far. We look forward to having you back for any future service needs. See you soon!

January 15, 2025

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I had bought my truck there a couple of years ago, and have been super pleased with the service there. As well as the kindness of the employees. More

by madisonjones416
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Garritt Stryker, Kolton Sandefur

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Mar 07, 2025

Button CDJR responded

Thank you for the kind words! We're thrilled to hear you've been pleased with both the service and the kindness of our team. We truly appreciate your continued trust in us and look forward to serving you for many years to come!

January 13, 2025

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Everyone was wonderful to deal with. They all go above and beyond allow my expectations More

by nathanhouk2987
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shannon Dillman, Chris Belt, Jamie Hansen, Tim Sweeden, Jada Critchlow, David Buckler, Michael Clifton , Mike Lupoi, Erika Tobin

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Mar 07, 2025

Button CDJR responded

Thank you for the fantastic review! We’re thrilled to hear that our team went above and beyond to meet your expectations. We truly appreciate your kind words and look forward to serving you again in the future!

January 10, 2025

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Employee Rating

He did a great job making sure I was taken care of and even worked with on getting my vehicle in to be seen quickly on a different t day when they weren’t able to get it done on the first day More

by lillianlong001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shannon Dillman, Jada Critchlow, Garritt Stryker, Kolton Sandefur , Erika Tobin

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Mar 07, 2025

Button CDJR responded

Thank you for sharing your experience! We're glad to hear that our team made sure you were well taken care of and worked with you to get your vehicle in quickly. We truly appreciate your patience and trust in us, and we're happy we could meet your needs!

January 10, 2025

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Employee Rating

They were so kind and accommodating! We were. Easily transported were we needed to go while we waited. More

by ljewell
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 07, 2025

Button CDJR responded

Thank you for the kind words! We're glad to hear our team was accommodating and made sure you had a smooth experience while you waited. We truly appreciate your feedback and look forward to assisting you again!

January 10, 2025

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Employee Rating

It was ok but I still have some concerns about my car that hasn't been dealt with it's not my service people it's things that the mechanics aren't finding yet my vehicle is still doing the same thing I b More

by nicholedouglas14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shannon Dillman, Jada Critchlow, Garritt Stryker, Kolton Sandefur , Erika Tobin

Report | Print
Mar 07, 2025

Button CDJR responded

Thank you for sharing your concerns. We're sorry to hear that your vehicle is still experiencing the same issues despite your visit. We truly value your feedback and want to ensure the problem is resolved. Please reach out to us so we can address the issue more thoroughly and get your vehicle back in top shape. Your satisfaction is important to us!

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