Marcus Cuffaro | Page 2

The service department always provides a great experience. I like how the technician provides a video of his inspection. experience. I like how the technician provides a video of his inspection. More

by JoanHL Verified Customer Verified Customer

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I feel confident that I am receiving good advice from my service agent. The work is completed in a reasonable time given the maintenance needed. service agent. The work is completed in a reasonable time given the maintenance needed. More

by maradabar Verified Customer Verified Customer

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Maria is always wonderful. The service team is always very helpful and pleasant. I would never take my vehicle anywhere else. I have had nothing but terrible experiences at oth The service team is always very helpful and pleasant. I would never take my vehicle anywhere else. I have had nothing but terrible experiences at other BMW dealerships. The Morgan Automotive Group is the best. I bought this car from them and plan on seeing them for our next purchase as well! More

by Happy BMW Customer Verified Customer Verified Customer

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Always best service and quality car, everyone is really professional I had always best experience!! best dealership in town!! professional I had always best experience!! best dealership in town!! More

by OSTERIA500SARASOTA Verified Customer Verified Customer

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Everyone is very courteous and friendly. Marcus went above and beyond expectations on making sure we had a very good experience. Marcus went above and beyond expectations on making sure we had a very good experience. More

by DEVDAVIS49 Verified Customer Verified Customer

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Much improved customer service. Personal touch with out all the hype and usual high pressure sales Personal touch with out all the hype and usual high pressure sales More

by SMILESDVS Verified Customer Verified Customer

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Marcus and Carlos were VERY supportive and helpful at a “time of need!” Dealership is lucky to have them and so are we!!! Joe and Pam “time of need!” Dealership is lucky to have them and so are we!!! Joe and Pam More

by PAMELAHAMELINE Verified Customer Verified Customer

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Greg , my service representative, and all the staff at Sarasota BMW were professional, efficient, transparent, and extremely accommodative. The service technician sent a video of the work completed as wel Sarasota BMW were professional, efficient, transparent, and extremely accommodative. The service technician sent a video of the work completed as well as the status of my tires. Over the years I have owned multiple BMW’s and have always had a positive experience and would highly recommend them. More

by STEPHENCETRULO Verified Customer Verified Customer

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BMW of Sarasota got me into their service center quickly, took care of my recall, and performed an oil change with a multi point inspection. They went over everything that was needed for my vehicle and kept took care of my recall, and performed an oil change with a multi point inspection. They went over everything that was needed for my vehicle and kept me informed during the process. Greg was my service writer and he was very professional and very helpful More

by lishlou25.5 Verified Customer Verified Customer

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It took over 3 hours for my car to be returned back to me for an oil change I waited for. The video stated I was going to get a quote for rear brake replacements; but never got one. Too late now, since I ord for an oil change I waited for. The video stated I was going to get a quote for rear brake replacements; but never got one. Too late now, since I ordered new tires. I met with the loyalty department as I was interested in a used vehicle, and they told me they were going to get back with me with a “deal”, but didn’t get any. Not very positive when your dealership doesn’t follow up when they say they will. More

by PHIL.EPSTEIN Verified Customer Verified Customer

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