Marcus Carson
Marcus Carson at Heritage GMC Buick
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Marcus Carson

Service Advisor

Heritage GMC Buick

930 E Interstate 30
Rockwall, TX 75087

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4.7
99 Reviews

Dealership Experience

2 yrs, 1 mo

Industry Experience

1 yr, 11 mos

Languages Spoken

English English

4.7

99 Reviews

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99 Reviews of Marcus Carson

November 15, 2024

Dealership Rating
Employee Rating

If we were dependent on Heritage service department employees to defend the country during WWII we would all be speaking Japanese. More

by mark.e.wilson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

November 11, 2024

Dealership Rating
Employee Rating

we love Heritage GMC. Kyle Neely is an amazing sales representative. The service department always leaves our cars clean and well-maintained. We would highly recommend Her More

by lisa.underwood1991
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 10, 2024

Dealership Rating
Employee Rating

It appears the service was handled well as requested and new batteries were placed in the keys as requested. More

by richardbradley123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Jordan

November 08, 2024

Dealership Rating
Employee Rating

On time and great customer service. Well detailed invoice clean and organized place smooth process. More

by COLON1518
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 05, 2024

Dealership Rating
Employee Rating

Outstanding service, easy to schedule, courteous personnel, clean and comfortable waiting area and restrooms, great dealership More

by mlb4733
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 05, 2024

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Employee Rating

I had an excellent experience. From the moment I stepped onto the lot, the staff was welcoming, knowledgeable, and attentive. The sales team was transparent, answering all of my qu More

by juan_rsanchez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Marco Flores

November 05, 2024

Dealership Rating
Employee Rating

I was early to my appointment and they got me in and out before my appointment time. More

by APIERCE0214
Service Price Transparency
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Recommend Dealer
Yes

November 02, 2024

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Employee Rating

I shouldn’t be forced to write text if I don’t want to. It’s stupid. More

by sstexex
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

November 02, 2024

Dealership Rating
Employee Rating

There was an over charge (being charged twice for the same part of the repair) They corrected it once I called back, but didn’t feel the team there was being honest. they also said there would be $150 f More

by FRANCISCOGGINS
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No

October 29, 2024

Dealership Rating
Employee Rating

Great service; friendly customer service and answered and address all questions. I would recommend this dealership. More

by EVONDELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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