Marcus Carnes
Marcus Carnes at City Volkswagen of Evanston

Marcus Carnes

Sales Manager

City Volkswagen of Evanston

1033 Chicago Ave
Evanston, IL 60202

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5.0
126 Reviews
5.0

126 Reviews

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126 Reviews of Marcus Carnes

November 29, 2025

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Amazing local dealership with a great staff. Treat me with respect and kindness whenever I visit More

by Erica
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Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Mario Grbavac

Nov 29, 2025

City Volkswagen of Evanston responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing City Volkswagen of Evanston! Sam Lotta General Manager slotta@cityautogroup.com

November 12, 2025

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Josh and Marcus were excellent in helping me decide what car was best for me, highly recommend them and this dealership! More

by Adenike
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Josh Kemper

Nov 12, 2025

City Volkswagen of Evanston responded

Thank you so much for choosing City Volkswagen of Evanston! Please let us know if we can be of any more assistance. Sam Lotta General Manager slotta@cityautogroup.com

October 17, 2025

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We absolutely loved working with Josh to purchase our new vehicle. He was very knowledgeable and told us all the necessary details about the car we were looking at. He made the car buying process easy and fu More

by lester
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Josh Kemper

Oct 17, 2025

City Volkswagen of Evanston responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Sam Lotta General Manager slotta@cityautogroup.com

October 16, 2025

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I recently worked with him to buy my new Atlas crossboard. He was a fantastic asset and very knowledgeable. My wife and I are very happy with our new car and everybody who helped us over at city More

by michaelgallo1997
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Ian Edmonson, Chas Morgan

Oct 16, 2025

City Volkswagen of Evanston responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Sam Lotta General Manager slotta@cityautogroup.com

September 22, 2025

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Frank was amazing! Very informative and Great energy. Best salesman experience throughout my new car journey. More

by B. Tucker
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Frank Guevara

Sep 23, 2025

City Volkswagen of Evanston responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing City Volkswagen of Evanston. Sam Lotta General Manager slotta@cityautogroup.com

September 02, 2025

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In the last several months trying to buy a used car has felt like we were running a very confusing obstacle course. After a long search that left us disappointed, discouraged, and incredibly dismayed at th More

by dawn.bryan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Narcis Agic, Alex Paszkowski

Sep 03, 2025

City Volkswagen of Evanston responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at City Volkswagen of Evanston. Sam Lotta General Manager slotta@cityautogroup.com

August 20, 2025

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I had such a great experience at City VW of Evanston! From the very beginning, Haley, Marcus, Chas, Alex & the entire team were so accommodating and made the whole process of buying a car seamless for me More

by Megancunningham
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alex Paszkowski, Chas Morgan , Haley Crawford

Aug 20, 2025

City Volkswagen of Evanston responded

Thanks for sharing about your experience with City Volkswagen of Evanston. We appreciate your business and hope to see you again soon! Sam Lotta General Manager slotta@cityautogroup.com

August 11, 2025

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Great experience here working with Marcus and Mario. Truly an easy process from start to finish More

by Pete
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mario Grbavac

Aug 11, 2025

City Volkswagen of Evanston responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing City Volkswagen of Evanston. Sam Lotta General Manager slotta@cityautogroup.com

August 06, 2025

Dealership Rating
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brought my daughter here for her first car and she had a GREAT experience. They are straight forward and will help you get into a car that fits you. Please come here for your next car buying experience. See More

by Shanelleamos
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chas Morgan

Aug 06, 2025

City Volkswagen of Evanston responded

Thank you for choosing City Volkswagen of Evanston. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Sam Lotta General Manager slotta@cityautogroup.com

July 20, 2025

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We recently visited City Volkswagon of Evanston from 3 hours away to look at (and ultimately purchase) a specific vehicle. This was the best experience we've had purchasing a used vehicle. We worked with More

by lebeelen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mario Grbavac , Manny Reyes

Jul 20, 2025

City Volkswagen of Evanston responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing City Volkswagen of Evanston. Sam Lotta General Manager slotta@cityautogroup.com

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