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Marcell Saavedra
Marcell Saavedra at Nissan of Torrance

Marcell Saavedra | Page 16

Service Advisor

Nissan of Torrance

20550 Hawthorne Blvd
Torrance, CA 90503

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4.8
325 Reviews
4.8

325 Reviews

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325 Reviews of Marcell Saavedra

September 25, 2025

Dealership Rating
Employee Rating

Always a pleasure working with the people at Torrance Nissan! Very happy with my experiences here. More

by PMBASCO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 28, 2025

Nissan of Torrance responded

Hello, your wonderful feedback and rating mean a lot to us. We look forward to your next visit! Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

September 18, 2025

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Employee Rating

Very friendly staff. They are always easy to reach and have done a great job on my car. Marcell is my service advisor, and he has been excellent. More

by SEBBOE99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 21, 2025

Nissan of Torrance responded

Hello, reviews like this give us motivation and help us ensure we provide high-quality care. We look forward to your next visit! Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

September 16, 2025

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Employee Rating

Manny is very knowledgeable and helpful, my car was ready as promised and they washed it More

by ponchosa40@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Figueredo , Capri Blas, Richard Burns, Jimmy Vasquez

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Sep 19, 2025

Nissan of Torrance responded

Hello, thank you; we appreciate your positive feedback! Thank you and have a fantastic day! Kind Regards, Elizabeth Reyes Customer Relations Manager

September 16, 2025

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Employee Rating

Marcel did exactly what he said and what he promised in a timely manner.. kudos to him 🥰 More

by Ingrid Christian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richard Burns, Jimmy Vasquez

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Sep 18, 2025

Nissan of Torrance responded

Hello Ingrid Christian, we appreciate you taking the time to leave us this feedback. Your high star rating and wonderful comments mean so much to our team. We look forward to your next visit! Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

September 10, 2025

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Employee Rating

Service not bad at all takes a little long but not bad Service thank you nissan More

by RUFFINELLI_ANDREW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Figueredo , Capri Blas

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Sep 11, 2025

Nissan of Torrance responded

Hello Andrew, we appreciate you taking the time to leave us this feedback about your recent service experience. We hope you have a great day! Kind Regards, Elizabeth Reyes Customer Relations Manager

September 09, 2025

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Employee Rating

Extremely helpful with not only explaining what was being serviced but explained breakdown of costs. Super friendly and would definitely request richard again! More

by Kelsey Stubbs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richard Burns

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Sep 11, 2025

Nissan of Torrance responded

Hello Kelsey, thank you so much for your positive comments about Nissan of Torrance! We are happy to hear that Richard provided a clear explanation of repairs, plus cost. Thank you again for leaving us this response! Kind Regards, Elizabeth Reyes Customer Relations Manager

September 09, 2025

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Employee Rating

Marcell provided great customer service. I will definitely choose this dealership moving forward. Thank you More

by WASHINGTON.QUINCELLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 11, 2025

Nissan of Torrance responded

Hello Quincella, reviews like this give us motivation and help us ensure we provide high-quality care. Thank you again for leaving us this response! Kind Regards, Elizabeth Reyes Customer Relations Manager

September 09, 2025

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Employee Rating

Accommodating they explained well about the damage of the car & cost if ever not cover with the warranty before they fix it! More

by lenie0901
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 11, 2025

Nissan of Torrance responded

Hello Lenie, we're glad you had such a wonderful experience with us! Glad we can help explain the damage and cost of repairs. Thank you, and have a fantastic day! Kind Regards, Elizabeth Reyes Customer Relations Manager

August 29, 2025

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Employee Rating

Nice people but service can be a lil better … brought my mom in to get a car and she did and I was suppose to receive $100 … now a course the person who promised it doesn’t work there any more ! More

by FERRELLK86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Chris Figueredo , Richard Burns

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Sep 05, 2025

Nissan of Torrance responded

Ferrellk86, thank you for taking the time to leave us feedback about your experience with us. Please contact me directly to further discuss what was promised to you. You can contact me at 310-536-4000 x2249 or for a faster response email me at ereyes@cam-usa.com. I look forward to hearing from you and resolving your concerns. Kind Regards, Elizabeth Reyes Customer Relations Manager

August 27, 2025

Dealership Rating
Employee Rating

I’m glad they covered the new battery with the Warranty. My car was washed clean when I picked it up. More

by CyberNoise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose Enriquez, Miguel Gonzalez, Lily Bandea, Neysan Sassani, Jesus Rosales , Jimmy Vasquez

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Sep 05, 2025

Nissan of Torrance responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan Of Torrance! We hope to see you soon! Kind Regards, Elizabeth Reyes Customer Relations Manager

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