Marc Ray

My positive experience started with a great service department, they took excellent care of my recall issue. When I started looking at trucks the sales rep was very informative and knowledgable about department, they took excellent care of my recall issue. When I started looking at trucks the sales rep was very informative and knowledgable about the trucks and suggestive, not pushy. He pointed out the discounts available for truck month and we visited about my trade. Because I was there for service and not to buy I left leaving him with my desire to get more for the trade etc. Follow up calls were polite and to the point. Took the wife in and drove the truck, liked it and we worked on the price and what it would take to have a deal. The follow up after purchase has been great with a few call to see how things are going and if I have any questions about the operation of the truck. Overall a very positive experience. I will recommend this dealership to friends looking for a new vehicle. More

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You are not going to find a better service adviser. I called him at 8:15am on Thursday when my appointment at another dealership fell through. He told me he would take my vehicle for service and provid I called him at 8:15am on Thursday when my appointment at another dealership fell through. He told me he would take my vehicle for service and provided me with a loaner. At 3:00 pm my Jeep was finished and ready to go!!! Very happy with Earnhardt dealership Thankyou Marc More

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Marc always does a great job. Super friendly,professional and honest.Looks out for his customers. Super friendly,professional and honest.Looks out for his customers. More

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Love this group of people. They are wonderful to work with and took great care of my vehicle while I was vacationing. Love them! They are wonderful to work with and took great care of my vehicle while I was vacationing. Love them! More

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I purchased my 2013 Dodge Journey from this dealership brand new, and bought the MOPAR lifetime unlimited miles warranty. I brought it in, and the lack of transparency upfront about this process was infur brand new, and bought the MOPAR lifetime unlimited miles warranty. I brought it in, and the lack of transparency upfront about this process was infuriating. I had to fight to reduce costs of repairs. If you have a MOPAR unlimited lifetime warranty, I would highly recommend calling MOPAR before dropping your vehicle off. It will save you THOUSANDS of dollars of unexpected costs. I spoke to a minimum of 5 individuals including the General Manager at this dealership and I will not be visiting this dealership or any of its namesake again. More

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Had a safety recall for 2021 Grand Cherokee. This dealership had the parts and accommodated my schedule with ease and the service was excellent from Marc who made sure I was kept informed while This dealership had the parts and accommodated my schedule with ease and the service was excellent from Marc who made sure I was kept informed while waiting. More

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Marc was great, kept me up to speed with the status of my truck, and had it back to me when he said he would. truck, and had it back to me when he said he would. More

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