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Marc Ray
Marc Ray at Earnhardt Chrysler Jeep Dodge Ram
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Marc Ray

Service Advisor

Earnhardt Chrysler Jeep Dodge Ram

1521 East Drivers Way
Gilbert, AZ 85297

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4.5
6 Reviews
4.5

6 Reviews

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6 Reviews of Marc Ray

January 14, 2025

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Employee Rating

You are not going to find a better service adviser. I called him at 8:15am on Thursday when my appointment at another dealership fell through. He told me he would take my vehicle for service and provid More

by jan.johnson2
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
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Jan 16, 2025

Earnhardt Chrysler Jeep Dodge Ram responded

Thank you for sharing your experience, Jan! We're thrilled to hear that Marc provided you with such excellent service and made the process smooth for you. Your satisfaction is our priority, and we look forward to assisting you again in the future! Regards, Luke Morris Service Director luke.morris@earnhardt.com

October 16, 2024

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Marc always does a great job. Super friendly,professional and honest.Looks out for his customers. More

by fcarollo1
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
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Oct 17, 2024

Earnhardt Chrysler Jeep Dodge Ram responded

Thanks for the kind words! We're thrilled to hear that Marc is making a positive impact with his friendly and professional service. Your support means a lot to us, and we’re committed to keeping that standard high! Regards, Luke Morris Service Director luke.morris@earnhardt.com

May 31, 2024

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Love this group of people. They are wonderful to work with and took great care of my vehicle while I was vacationing. Love them! More

by BAZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bryan Lamch, Tiana Dela Cruz, Josh Stricklin, Randy Ferguson, Rick Hamilton, Doug Miller, Marvin Bolanos, Burt Johnson, Jake Zundel

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Jun 03, 2024

Earnhardt Chrysler Jeep Dodge Ram responded

We are thrilled to hear that you had a great experience with our team, Baz! Providing excellent service to our customers is always our top priority. Thank you for choosing us to take care of your vehicle while you were away on vacation. We look forward to serving you again in the future! Regards, Luke Morris Service Director luke.morris@earnhardt.com

May 28, 2024

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I purchased my 2013 Dodge Journey from this dealership brand new, and bought the MOPAR lifetime unlimited miles warranty. I brought it in, and the lack of transparency upfront about this process was infur More

by migueldehoyos41a
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Jun 04, 2024

Earnhardt Chrysler Jeep Dodge Ram responded

Miguel, We appreciate you taking the time to share your concerns and for speaking with our team here about them. Transparency is extremely important and we will be sure to take your experience into account, as we're always working to better serve our guests. Should you like to discuss this any further, please don't hesitate to contact me. Regards, Josh Utley Service Manager josh.utley@earnhardt.com

April 24, 2024

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Employee Rating

Had a safety recall for 2021 Grand Cherokee. This dealership had the parts and accommodated my schedule with ease and the service was excellent from Marc who made sure I was kept informed while More

by VJ
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 25, 2024

Earnhardt Chrysler Jeep Dodge Ram responded

VJ, thank you for sharing your positive experience with us. We're thrilled to hear that Marc provided excellent service and kept you informed throughout the process of your recall. We appreciate your business and look forward to serving you again in the future. Regards, Luke Morris Service Director luke.morris@earnhardt.com

March 25, 2024

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Marc was great, kept me up to speed with the status of my truck, and had it back to me when he said he would. More

by jsymonds1972
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 26, 2024

Earnhardt Chrysler Jeep Dodge Ram responded

Thank you for your stellar rating! We're thrilled to hear Marc delivered an excellent service visit. Until next time! Regards, Luke Morris Service Director luke.morris@earnhardt.com

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