Marc Ray
Marc Ray at Earnhardt Chrysler Jeep Dodge Ram

Marc Ray | Page 2

Service Advisor

Earnhardt Chrysler Jeep Dodge Ram

1521 East Drivers Way
Gilbert, AZ 85297

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4.8
13 Reviews
4.8

13 Reviews

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13 Reviews of Marc Ray

May 28, 2024

Dealership Rating
Employee Rating

I purchased my 2013 Dodge Journey from this dealership brand new, and bought the MOPAR lifetime unlimited miles warranty. I brought it in, and the lack of transparency upfront about this process was infur More

by migueldehoyos41a
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jun 04, 2024

Earnhardt Chrysler Jeep Dodge Ram responded

Miguel, We appreciate you taking the time to share your concerns and for speaking with our team here about them. Transparency is extremely important and we will be sure to take your experience into account, as we're always working to better serve our guests. Should you like to discuss this any further, please don't hesitate to contact me. Regards, Josh Utley Service Manager josh.utley@earnhardt.com

April 24, 2024

Dealership Rating
Employee Rating

Had a safety recall for 2021 Grand Cherokee. This dealership had the parts and accommodated my schedule with ease and the service was excellent from Marc who made sure I was kept informed while More

by VJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 25, 2024

Earnhardt Chrysler Jeep Dodge Ram responded

VJ, thank you for sharing your positive experience with us. We're thrilled to hear that Marc provided excellent service and kept you informed throughout the process of your recall. We appreciate your business and look forward to serving you again in the future. Regards, Luke Morris Service Director luke.morris@earnhardt.com

March 25, 2024

Dealership Rating
Employee Rating

Marc was great, kept me up to speed with the status of my truck, and had it back to me when he said he would. More

by jsymonds1972
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 26, 2024

Earnhardt Chrysler Jeep Dodge Ram responded

Thank you for your stellar rating! We're thrilled to hear Marc delivered an excellent service visit. Until next time! Regards, Luke Morris Service Director luke.morris@earnhardt.com

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