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Manny Lopez
Manny Lopez at Bryan College Station Toyota

Manny Lopez | Page 8

Service Advisor

Bryan College Station Toyota

728 Earl Rudder Fwy
Bryan, TX 77802

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4.4
73 Reviews
4.4

73 Reviews

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73 Reviews of Manny Lopez

September 22, 2024

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Employee Rating

Was one of the fastest service department I have ever been to. Was treated with respect and and kept informed on the timeline of my service. More

by jonesjustin669
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 24, 2024

Bryan College Station Toyota responded

It’s great to hear that you had such a positive experience in our service department! We’re thrilled that you found the service to be fast and that our team treated you with respect while keeping you informed about the timeline. Your satisfaction is important to us, and we appreciate you sharing your experience!

September 21, 2024

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Employee Rating

Waited in car for 15 minutes after checkin for a different representative to ask if I had been helped. Then waited an hour for an oil change. Saw my car in the ready to pick up lane but no one came More

by StillWaiting
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Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Sep 24, 2024

Bryan College Station Toyota responded

We sincerely apologize for the delays and the lack of communication you experienced during your visit. This is not the level of service we strive for, and we appreciate you bringing it to our attention. To better understand your experience and discuss it further, please reach out to us at customerservice@purdygroupusa.com. Your feedback is important to us, and we want to ensure we make things right. Thank you for your understanding.

September 21, 2024

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Employee Rating

good work but I did not get any invoice to see what Toyota did for my Toyota 2023. More

by Toyota Services
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Manney Lopez

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Sep 24, 2024

Bryan College Station Toyota responded

We appreciate your feedback! It’s great to hear that you’re satisfied with the work done. To help us earn that fifth star, could you let us know if there’s anything we can do to improve your experience? If you have any questions or need the invoice for your 2023 Toyota, please reach out to us at customerservice@purdygroupusa.com. We’re here to help!

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