Malcolm Waller

Scheduled an appointment on November 5 to drop the van off on the 27th dropped it off on the 27th supposed to pick it up on the 29th only to find out no one ever ordered my tires and had them there so the off on the 27th dropped it off on the 27th supposed to pick it up on the 29th only to find out no one ever ordered my tires and had them there so they could do the job Had to pick up my van on Saturday with no tires and brakes done More

by JOEY.GEORGE914 Verified Customer Verified Customer

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Malcolm Waller provided an exceptional level of customer service. He was able to locate the exact vehicle that I was interested in purchasing. Malcolm worked with his sales manager and finance team to ens service. He was able to locate the exact vehicle that I was interested in purchasing. Malcolm worked with his sales manager and finance team to ensure that everything went smoothly and no time wasted. I would highly recommend purchasing a Mercedes from this young man. More

by lutherrutledge Verified Customer Verified Customer

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Great dealership got straight to the pooint no hassles got a GLE 63 super happy their purchase dept picked a winner combo choice for the best SUV on the market got a GLE 63 super happy their purchase dept picked a winner combo choice for the best SUV on the market More

by ponnezhan Verified Customer Verified Customer

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Wonderful service and he was very helpful. Very knowledgeable, showed patience, I love the location’s teamwork as well because Rick provided a lot of assistance as well before I decided on wha Very knowledgeable, showed patience, I love the location’s teamwork as well because Rick provided a lot of assistance as well before I decided on what vehicle to purchase. Malcolm truly helped me feel comfortable, and I am so thrilled about my new vehicle! I feel like I picked the perfect vehicle that describes and represents me. It feels so personalized and thoughtful. Malcolm has contacted to see if anything else is needed. Malcolm provided plenty of info to me about the different things/amenities I can do not only in my car but also on the amazing app. I am a huge fan of the app already! He took the time out to show me everything. I feel like my level of comfort was truly put first. I never felt like he was rushing me or trying to pressure me into buying a vehicle. I felt heard. He also encouraged me to contact if ever needed with any questions or concerns. He made this such a pleasant and exciting experience. Thanks a bunch! More

by mthomas2609 Verified Customer Verified Customer

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Very professional salesman. Answered all my questions and concerns. Worked very hard to get me a good deal. Answered all my questions and concerns. Worked very hard to get me a good deal. More

by Georgiarose84 Verified Customer Verified Customer

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Thank you for working with us and I will share my experience with your company with anyone wanting to know about your company. experience with your company with anyone wanting to know about your company. More

by mr_p1951 Verified Customer Verified Customer

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Ernest was an Amazing Salesman and I definitely would do business with him again. Patience....He listened and delivered excellent customer service even on the follow up. business with him again. Patience....He listened and delivered excellent customer service even on the follow up. More

by Thomas D Chatman II Verified Customer Verified Customer

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Unresponsive sales adviser. Do not respond to questions asked later after buying. I bought a Mercedes EQS SUV. I was expecting a Mobile flex charger in the car for home charging Do not respond to questions asked later after buying. I bought a Mercedes EQS SUV. I was expecting a Mobile flex charger in the car for home charging. I asked him that ask your manager, if it comes with it or not or you will provide one. He never responded. More

by Rahul Kumar Verified Customer Verified Customer

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Malcom helped my wife and I in 2022, and i promised him that I would buy my Mercedes from him. He convinced me to purchase a vehicle, that I was not considering. He has excellent customer service skills, p that I would buy my Mercedes from him. He convinced me to purchase a vehicle, that I was not considering. He has excellent customer service skills, patience, and he went above and beyond to make the deal happen. The car buying experience was the quickest I experience I ever had. More

by rodriguscannon Verified Customer Verified Customer

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Mr. Waller was pleasant and very informative. He took the initiative to listen and answer questions without hesitation. initiative to listen and answer questions without hesitation. More

by mrsdee2000 Verified Customer Verified Customer

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