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Makenna Kozich

Overview Reviews (7) Inventory (150)

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Makenna Kozich

F&I Consultant

Germain Volvo Cars South Hills

2411 Washington Road
Canonsburg, PA 15317

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5.0

7 Reviews

Overview Reviews (7) Inventory (150)

5.0

7 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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7 Reviews of Makenna Kozich

June 14, 2026

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Employee Rating

I had been working with Erin for several months, but she could not be there the day we were ready to buy the car. She was patient and shared info with me regularly to keep me engaged. I appreciate all tha could not be there the day we were ready to buy the car. She was patient and shared info with me regularly to keep me engaged. I appreciate all that she did. CJ stepped in and did an excellent job! He was knowledgeable and patient. I thought I knew what I wanted walking in the door, but ended up with exactly the right vehicle for me! We had a hiccup with the Costco discount, but that was not CJ or Germain's fault. All in all, we had an excellent experience and I would highly recommend Germain, Erin & CJ. More

by Sarah H Barickman

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: RJ Dula, Erin Parker

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Jun 15, 2026 -

Germain Volvo Cars South Hills responded

Thank you for your kind words and recommendation! We're delighted that Erin and CJ provided such a positive experience and helped you find the perfect vehicle. We appreciate your business and hope you enjoy your new ride for many miles to come! Best Regards, Danielle Shinsky General Manager

June 10, 2026

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Employee Rating

Erin is great! She had my new vehicle ready and went into detail on all of the differences from my previous Volvo. The dealership is clean and quiet. The service de She had my new vehicle ready and went into detail on all of the differences from my previous Volvo. The dealership is clean and quiet. The service department never hesitates giving me a loaner car and they keep you updated. More

by BLUEANGEL5

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Erin Parker, Kevin Fritz, Brian Reich, Jake Spencer

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Jun 11, 2026 -

Germain Volvo Cars South Hills responded

We do our best to keep our clients happy. We are especially glad that we achieved that in your recent experience with us. Thank you for your kind words. Best Regards, Danielle Shinsky General Manager

June 08, 2026

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Employee Rating

RJ was friendly and knowledgeable about Volvo products. He was enthusiastic, professional, and answered all of my questions especially about the new features of the XC 60 Hybrid. He was enthusiastic, professional, and answered all of my questions especially about the new features of the XC 60 Hybrid. More

by PJG1331

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: RJ Dula

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Jun 09, 2026 -

Germain Volvo Cars South Hills responded

RJ will be especially grateful for your recognition. His passion, knowledge, and commitment to making the process smooth and personalized are what we value most in our team, and we’re glad that truly stood out during your experience.Be Best Regards, Danielle Shinsky General Manager

June 08, 2026

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Employee Rating

The dealership is clean and friendly - very attentive to the specific needs of the customer. the specific needs of the customer. More

by PJG1331

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: RJ Dula

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Jun 08, 2026 -

Germain Volvo Cars South Hills responded

Creating a quality guest experience is the ultimate goal of our entire team. Thank you for sharing your impression of our dealership. See you next time. Best Regards, Danielle Shinsky General Manager

June 02, 2026

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Employee Rating

Terrific experience from beginning to end. RJ did a fantastic job guiding us through all the car features! Definitely recommend RJ and Germain Volvo. RJ did a fantastic job guiding us through all the car features! Definitely recommend RJ and Germain Volvo. More

by susan_sieger

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: RJ Dula , Danielle Shinsky

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Jun 02, 2026 -

Germain Volvo Cars South Hills responded

Creating a 5-star experience at every touchpoint is our priority. Thank you for your business and kind recommendation of RJ and our dealership. Best Regards, Danielle Shinsky General Manager

May 29, 2026

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Overall it was a good experience. I appreciated the time they took without an overly aggressive sales push. I appreciated the time they took without an overly aggressive sales push. More

by coulterkelley

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: RJ Dula

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Jun 02, 2026 -

Germain Volvo Cars South Hills responded

We strive for 100% satisfaction, and it is great to see that you had such a positive experience at Germain Volvo South Hills. We hope you have a great day! Best Regards, Danielle Shinsky General Manager

May 28, 2026

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Employee Rating

Great service from walking in. Loved the time with Wrin and the work done by Makenna. Loved the time with Wrin and the work done by Makenna. More

by greg.leathers

Verified Customer

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Erin Parker

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Jun 02, 2026 -

Germain Volvo Cars South Hills responded

We are happy that Wring and Makenna could team up to ensure a quality guest experience. Thank you for your business and for allowing our team to assist with your recent automotive needs. Best Regards, Danielle Shinsky General Manager

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