Jake Spencer
Jake Spencer at Germain Volvo Cars South Hills

Jake Spencer

Service Advisor

Germain Volvo Cars South Hills

2411 Washington Road
Canonsburg, PA 15317

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4.9
7 Reviews
4.9

7 Reviews

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7 Reviews of Jake Spencer

June 13, 2026

Dealership Rating
Employee Rating

Always glad with the service I am provided. The service department had give me and my family peace of mind. I am thankful for it! More

by KAVLAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Fritz

Jun 15, 2026

Germain Volvo Cars South Hills responded

We appreciate your business and trust in our team to keep you and your Volvo safely on the road. See you next time. Best Regards, Danielle Shinsky General Manager

June 10, 2026

Dealership Rating
Employee Rating

Always great service and excellent communication. I will only purchase from this dealer going forward because the service experience is so exceptional. More

by wwells3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 11, 2026

Germain Volvo Cars South Hills responded

Thank you for your kind words! We're thrilled to hear that our team's communication, follow-up, and dedication to customer satisfaction have earned your trust and loyalty. We truly appreciate your continued business and look forward to serving you for many years to come. Best Regards, Danielle Shinsky General Manager

June 10, 2026

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Employee Rating

Erin is great! She had my new vehicle ready and went into detail on all of the differences from my previous Volvo. The dealership is clean and quiet. The service de More

by BLUEANGEL5
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Jun 11, 2026

Germain Volvo Cars South Hills responded

We do our best to keep our clients happy. We are especially glad that we achieved that in your recent experience with us. Thank you for your kind words. Best Regards, Danielle Shinsky General Manager

June 08, 2026

Dealership Rating
Employee Rating

The service dept by far are the most accommodating and gracious team I've ever dealt with. The use of tech tools to provide you with service updates as well as show you your vehicles work is very reassur More

by christacap
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Fritz, Brian Reich , The exit person who took the rental car back and my service payment. 5 star for sure

Jun 09, 2026

Germain Volvo Cars South Hills responded

Thank you for telling us why you liked this visit! Your satisfaction means a lot to us, and we're pleased you enjoyed your overall experience with our service department. Please come see us again someday! Best Regards, Danielle Shinsky General Manager

May 31, 2026

Dealership Rating
Employee Rating

This dealership has been really gracious with their time and figuring out what has been wrong with my car the few times it has been in the shop for unknown reasons. Love the customer service and how in the More

by VINH.QUANG.LY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Fritz, Brian Reich

Jun 02, 2026

Germain Volvo Cars South Hills responded

Thank you for your kind words! We're glad our team was able to keep you informed throughout the process and help diagnose your vehicle concerns. We're especially happy we could accommodate your family's needs with a larger loaner vehicle. We truly appreciate your trust and look forward to serving you again in the future. Best Regards, Danielle Shinsky General Manager

May 31, 2026

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Employee Rating

This was our first (10000 mile) check-up. The service was done as quickly as possible and very well. We had a rear bumper protector installed, which was in stock with little wait and windshie More

by davidb.rigdon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Fritz, Brian Reich

Jun 02, 2026

Germain Volvo Cars South Hills responded

We appreciate you trusting our team with your automotive service needs and are pleased that our staff ensured a quality and informative guest experience. We look forward to welcoming you back for more amazing visits. Best Regards, Danielle Shinsky General Manager

May 30, 2026

Dealership Rating
Employee Rating

It’s always an efficient experience for me. Starting from the appointment to the loner car to pick up. More

by sherrymariebrown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Fritz, Brian Reich

Jun 02, 2026

Germain Volvo Cars South Hills responded

Wow, thanks for the wonderful review! It means a lot to our team that you enjoyed your visit. We're committed to making your visit smooth from start to finish. We can't wait to see you again! Best Regards, Danielle Shinsky General Manager

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