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Luis Valdez
Luis Valdez at Jim Ellis Chevrolet
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Luis Valdez

Service Advisor

Jim Ellis Chevrolet

5900 Peachtree Blvd.
Atlanta, GA 30341

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4.6
267 Reviews

Dealership Experience

7 yrs, 6 mos

Industry Experience

14 yrs, 6 mos

Languages Spoken

English English

Spanish Spanish

4.6

267 Reviews

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267 Reviews of Luis Valdez

December 19, 2024

Dealership Rating
Employee Rating

Buen servicio lo recomiendo, amigables responsables atentos cuando lo nesecitas alli estan atentos muy buen servicio. More

by Oseas rojo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nicolas Caicedo

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Dec 19, 2024

Jim Ellis Chevrolet responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Jim Ellis Chevrolet. Expect the Best! Service Manager Mr. David Theriault

Dec 21, 2024

Jim Ellis Chevrolet responded

Agradecemos que se haya tomado el tiempo de dejarnos sus comentarios. Si alguna vez necesita algo más de nosotros, no dude en llamarnos o pasar por aquí. ¡Que tenga un día maravilloso!

December 06, 2024

Dealership Rating
Employee Rating

Very helpful. Thanks for taking care of our vehicle. We will be back in the future for more repairs . Thanks again so much! More

by ROBERT@PARKERYOUNGCONSTRUCTION.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vladimir Kochubey, Elise Schaaf, David Theriault, Retanza Grier, Loan Pham, Michael Fair, Jason Blanchard, Brian Baker, Nicolas Caicedo

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Dec 07, 2024

Jim Ellis Chevrolet responded

Thanks, Robert, for sharing about your experience with Jim Ellis Chevrolet. We appreciate your business and hope to see you again soon! Expect the Best! Service Manager Mr. David Theriault

November 21, 2024

Dealership Rating
Employee Rating

Buen servicio. Excelente atención al cliente. Muy amable. Por eso siempre traigo mi carro aquí. More

by YazminCruz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 21, 2024

Jim Ellis Chevrolet responded

Thank you, Yazmin, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Expect the Best! Service Manager Mr. David Theriault

November 05, 2024

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Employee Rating

Great customer service and great professional work done. everyone professional, clean building great coffee and a clean smelling wait room area More

by warrensphillips53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 06, 2024

Jim Ellis Chevrolet responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Expect the Best! Service Manager Mr. David Theriault

November 04, 2024

Dealership Rating
Employee Rating

Failed to fix issue with recall. Still haven't ordered part to fix our recall More

by NICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Vladimir Kochubey, Elise Schaaf, David Theriault, Retanza Grier, Loan Pham, Michael Fair, Jason Blanchard, Brian Baker, Nicolas Caicedo

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Nov 08, 2024

Jim Ellis Chevrolet responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (770) 457-8211 to discuss your concerns, as your satisfaction is of utmost importance to us.

October 27, 2024

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Employee Rating

Yes, I was told by the service advisor that my car had an engine oil burning issue. Therefore, I took it upon myself to research and found out that the car actually does have a recall for that issue of engin More

by Antonio Buchanan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Vladimir Kochubey

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Oct 30, 2024

Jim Ellis Chevrolet responded

Antonio, Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Please contact Ralph Sorrentino, General Manager directly at rsorrentino@jimellis.com

October 15, 2024

Dealership Rating
Employee Rating

The entire team provides great service and professionalism each time I had to service my vehicle. More

by rebyfj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vladimir Kochubey, Elise Schaaf, David Theriault, Retanza Grier, Loan Pham, Michael Fair, Jason Blanchard, Brian Baker, Nicolas Caicedo

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Oct 16, 2024

Jim Ellis Chevrolet responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Jim Ellis Chevrolet. Expect the Best! Service Manager Mr. David Theriault

October 09, 2024

Dealership Rating
Employee Rating

The visit salesman was respectfully, friendly. He saw to it that I tried the knot. More

by DWTHEBEST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vladimir Kochubey, Elise Schaaf, David Theriault, Retanza Grier, Loan Pham, Michael Fair, Jason Blanchard, Brian Baker, Nicolas Caicedo

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Oct 10, 2024

Jim Ellis Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Jim Ellis Chevrolet, we look forward to having you as a valued customer for many years to come! Expect the Best! Service Manager Mr. David Theriault

September 17, 2024

Dealership Rating
Employee Rating

This was my first time selecting Jim Ellis as my dealership to attend to my 2023 Corvette C8. The dealership was referred by a good friend as being highly professional.( Nitin Mareskarkram.) I was More

by dh1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vladimir Kochubey, Elise Schaaf, David Theriault, Retanza Grier, Loan Pham, Michael Fair, Jason Blanchard, Brian Baker, Nicolas Caicedo

Report | Print
Sep 18, 2024

Jim Ellis Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Jim Ellis Chevrolet, we look forward to having you as a valued customer for many years to come! Expect the Best! Service Manager Mr. David Theriault

September 13, 2024

Dealership Rating
Employee Rating

Got my truck in fast got oil leak fix fast thx to Lewis minimum downtime More

by a1cc08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Darrell porter

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Sep 15, 2024

Jim Ellis Chevrolet responded

We are very happy to have provided you with such a positive experience! Luis and our team sincerely value your business and look forward to your next visit. Expect the Best! Service Manager Mr. David Theriault

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