Luis Urias

This dealership does not care about their customers. Once they get the sale you’re pretty much not important anymore. The service department is even worse. They did not reset my tires after rotation w Once they get the sale you’re pretty much not important anymore. The service department is even worse. They did not reset my tires after rotation which resulted in me almost having an accident and then took zero accountability when I brought it to their attention. I would never buy a car from here again. The service was bad but the car was even worse. Less than 6 months I began to have countless issues. With tires, breaks, and my check engine light turned on as well. But General Motors decided on their own that this didn’t pose any safety issues. Please don’t buy a car here. It really was a terrible experience More

by aalarco20 Verified Customer Verified Customer

Report | Print

Nick was extremely helpful and resourceful, he took his time to answer all my questions and made my purchase a great experience. time to answer all my questions and made my purchase a great experience. More

by sgranillo10 Verified Customer Verified Customer

Report | Print

It was easy to get a deal done and work out an acceptable trade in value and financing trade in value and financing More

by SJS531 Verified Customer Verified Customer

Report | Print

My buying experience was painless and very convenient. If you’re looking for a great vehicle stop on by and ask for Luis(HE WAS EVERYTHING) !!!!!! Tell them Lakeya sent you😊 If you’re looking for a great vehicle stop on by and ask for Luis(HE WAS EVERYTHING) !!!!!! Tell them Lakeya sent you😊 More

by L.ogletree Verified Customer Verified Customer

Report | Print

He was very patient and polite and also delivered our vehicle to us, He was also very patient when he was to setting up the Chevy app. vehicle to us, He was also very patient when he was to setting up the Chevy app. More

by STELLA956 Verified Customer Verified Customer

Report | Print

Amazing customer service, prompt, answered all my questions immediately! Would highly recommend if you are looking to purchase a new car. questions immediately! Would highly recommend if you are looking to purchase a new car. More

by NSG Verified Customer Verified Customer

Report | Print

I knew what I wanted, and was ready to buy 2 days after I test drove the vehicle. But when I called to make a deal the sales rep that I had dealt with was not in. So I explained to the other sales reps that test drove the vehicle. But when I called to make a deal the sales rep that I had dealt with was not in. So I explained to the other sales reps that I was ready, to send the credit app. It was like pulling teeth, had to follow up multiple times for: credit app, results, talk to somebody, schedule an appointment for vehicle pick up, to go sign. Nobody was engaged. Until I finally decided to drive to the dealership to sign and take the vehicle. Bad experience! Except during the initial test drive visit with Luis. More

by AP Verified Customer Verified Customer

Report | Print