Luis Hernandez
Luis Hernandez at Kia Downtown LA

Luis Hernandez | Page 14

Internet Sales Consultant

Kia Downtown LA

1945 Figueroa Street
Los Angeles, CA 90007

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4.4
174 Reviews

Languages Spoken

English English

Spanish Spanish

4.4

174 Reviews

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174 Reviews of Luis Hernandez

September 24, 2023

Dealership Rating
Employee Rating

I liked that Luis responded quickly to my request. so I didn't waste my time driving from Ventura County to only get a surprise about pricing. More

by SRDIETRICH38
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

September 24, 2023

Dealership Rating
Employee Rating

excelente y sobre todo en mi idioma y muy comprensibles no me arrepiento de haber comprado un Kia forte More

by CRISTINAPF34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Espinoza

September 22, 2023

Dealership Rating
Employee Rating

Buen servicio Calida muy efficiently y muy amables muchas gracias por su a pollo en todo el service muy Profesional More

by LOPEZCARLOSITOS53
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

September 18, 2023

Dealership Rating
Employee Rating

Waited hours to be taken care of. And I had to initiate it. And I was in there ALONE. More

by WILLTONY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

September 18, 2023

Dealership Rating
Employee Rating

Si me el elsevicio que me 9 me gusto y que manden mensaje y muchas gracias por su atención gracias por todo y les recomiendo mas gente para hagan su servicio More

by SATURNINOORTEGA3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 02, 2023

Kia Downtown LA responded

Thank you so much for taking the time to leave us a 5-star review! We're so happy to hear that you had a great experience with us. We appreciate your feedback and we'll continue to work hard to provide our customers with the best possible service.

September 17, 2023

Dealership Rating
Employee Rating

A little bit of a back and forth stress situations, with the car I wanted to purchase, but in the long run everyone I worked was friendly and really helpful with the final purchase of the car More

by suzysplab
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joshua Cabulong

Oct 02, 2023

Kia Downtown LA responded

We're so glad to hear that you had a great experience with us! Thank you for taking the time to leave us a 5-star review. We appreciate your business and we hope to see you again soon.

September 16, 2023

Dealership Rating
Employee Rating

One of the worst dealer repair center ever. They don’t care how they return your property. I heard something rattling under my hood and when I opened it I noticed the engine plastic cover was n More

by LUCKETT.AARON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

September 15, 2023

Dealership Rating
Employee Rating

Kia downtown has the best deals and best customer care. Thanks so much I really appreciate your services. More

by EASIEMATT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Omari King

Oct 03, 2023

Kia Downtown LA responded

Thank you so much for taking the time to leave us a 5-star review! We're so happy to hear that you had a great experience with us. We appreciate your feedback and we'll continue to work hard to provide our customers with the best possible service.

September 15, 2023

Dealership Rating
Employee Rating

Excellent staff and quick service. felt taken care of and supported. I'm glad In got a car here. More

by MAX.GRAY.W
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Maya Fakih

Oct 03, 2023

Kia Downtown LA responded

We're so grateful for your 5-star review! It means a lot to us to hear that you're happy with our work. We're always committed to providing our customers with the best possible experience, and we're glad that we were able to meet your expectations.

September 12, 2023

Dealership Rating
Employee Rating

Luis and Eli were great they allowed the process to be quick and simple and no issues at all. Would definitely go again More

by Elijahcook37
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eli

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