Lucy Aguilar

Showed up checked in and was sent a visual inspection Corrected safety recall and was on my way Corrected safety recall and was on my way More

by GCHOOLFAIAN Verified Customer Verified Customer

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Always a pleasure. Like the videos of the inspection great to see and review. Thanks Like the videos of the inspection great to see and review. Thanks More

by CRVIGIL Verified Customer Verified Customer

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I am very happy with the dealer and the service and will come back again. come back again. More

by NINOYAGT Verified Customer Verified Customer

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Lucy was amazing once again! Thank you for your great customer service. I appreciate your patience and support. Thank you for your great customer service. I appreciate your patience and support. More

by PENNYWALTERS234 Verified Customer Verified Customer

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Excellent We always appreciate BMW of Sarasota. Great leadership. Great all around staff. Our cars run well year after year. Great leadership. Great all around staff. Our cars run well year after year. More

by KIMRPAYNE Verified Customer Verified Customer

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The service was good and they delivered the car back needed to be returned for additional service which they picked up and completed work. needed to be returned for additional service which they picked up and completed work. More

by PJSTOVAK Verified Customer Verified Customer

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I purchased the car from this dealership. I brought it in to respond to a recall notice. The service department had overbooked cars subject to this recall. They didn’t get to mine for almost I brought it in to respond to a recall notice. The service department had overbooked cars subject to this recall. They didn’t get to mine for almost two days. The service manager was made aware of the issue by several customers and promised to take steps to avoid similar problems in the future. More

by MARKD7 Verified Customer Verified Customer

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As snowbird visitors, this was our first time working with the service department at BMW of Sarasota. Everyone in the service department was professional and courteous, especially our service advisor Luc with the service department at BMW of Sarasota. Everyone in the service department was professional and courteous, especially our service advisor Lucy Aguilar. Even when were looking at SUVs in the showroom and the sales staff knew they we wouldn't be buying from them because we live out of state, they were very willing to spend time showing us the new models. Great experience from start to finish. More

by scott@themurraygroup.ca Verified Customer Verified Customer

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Lucy was fantastic! She helped me with everything and explained everything wonderfully. I highly recommend her!! She helped me with everything and explained everything wonderfully. I highly recommend her!! More

by ESTERSOLTESOVA Verified Customer Verified Customer

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Service department was overbooked for the capacity of the facility. This caused longer waits for many customers. facility. This caused longer waits for many customers. More

by MASRAD Verified Customer Verified Customer

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