Lucy Aguilar

Service just to drop car off is painfully slow. I've waited 20-30 minutes sometimes. It's ridiculous. Mercedes across the street...in and out in a few minutes. I've waited 20-30 minutes sometimes. It's ridiculous. Mercedes across the street...in and out in a few minutes. More

by DEFELICEP Verified Customer Verified Customer

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I had a terrific experience at BMW of Sarasota! Cameron was professional and knowledgeable. He listened well and was able to answer all questions and get the 1200 mile service on my M4 Competition Cameron was professional and knowledgeable. He listened well and was able to answer all questions and get the 1200 mile service on my M4 Competition and along with the annual service on my 2019 BMW. He also facilitated successfully the replacement of a damaged tire and rim repair. More

by lauretteburke Verified Customer Verified Customer

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Excellent service as always! Thanks for taking such great care of me and my car. Thank you Carlos! Thanks for taking such great care of me and my car. Thank you Carlos! More

by FRHAMPLE Verified Customer Verified Customer

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Sarasota BMW is by far the the prime example of world class customer service. I've been getting my vehicle serviced there for over 3 years now and they still surprise me with what should be award winnin class customer service. I've been getting my vehicle serviced there for over 3 years now and they still surprise me with what should be award winning customer service that they provide! More

by BERTOIZM365 Verified Customer Verified Customer

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Very professional and Lucy was our contact person and she did a lovely job! Thank you. did a lovely job! Thank you. More

by ROGERSTERRIE Verified Customer Verified Customer

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Lucy is Awesome! !! She is so intuned to me as a single woman and it is so appreciated. I could give her 20 points!!! !! She is so intuned to me as a single woman and it is so appreciated. I could give her 20 points!!! More

by DRAKEPH76 Verified Customer Verified Customer

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Efficient and strong focus on customer satisfaction is how I would sum up my recent visit. Lucy is great! how I would sum up my recent visit. Lucy is great! More

by MICDELIS Verified Customer Verified Customer

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Showed up checked in and was sent a visual inspection Corrected safety recall and was on my way Corrected safety recall and was on my way More

by GCHOOLFAIAN Verified Customer Verified Customer

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Always a pleasure. Like the videos of the inspection great to see and review. Thanks Like the videos of the inspection great to see and review. Thanks More

by CRVIGIL Verified Customer Verified Customer

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I am very happy with the dealer and the service and will come back again. come back again. More

by NINOYAGT Verified Customer Verified Customer

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