Lucy Aguilar

I’m very grateful to the service team that worked on my car. Having the videos helps see what was done and what needs to be done. As always, Lucy is fabulous to work with. car. Having the videos helps see what was done and what needs to be done. As always, Lucy is fabulous to work with. More

by KLVDV10 Verified Customer Verified Customer

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Good services efficient and fast thank you for your help, and special to my specialist Lucy !! and special to my specialist Lucy !! More

by PAMELA Verified Customer Verified Customer

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Working with Lucy as my service advisor is a true pleasure. She redefines the meaning of customer service. pleasure. She redefines the meaning of customer service. More

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I was pleased with the oil change and price but not the labour price for installing 2 small filters. The labour was more then the cost of the 2 filters. 5 to 10 minutes work shouldn’t be over $100.00. Most labour price for installing 2 small filters. The labour was more then the cost of the 2 filters. 5 to 10 minutes work shouldn’t be over $100.00. Most places when you buy filters then will Install them for free for you. Also my car was dirtier after you washed it than it was when I brought it in. Water spots everywhere on it after it dried on mirrors and windows and the entire car. Whomever washes your vehicles has never used or heard of a chamois. High end vehicle low end service and wash. I am actually surprised a high end dealer treats their clients like this. More

by GERARD.C.COOKE Verified Customer Verified Customer

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Lucy always goes above and beyond. I appreciate her thoroughness and the helpful way she deals with me and my car. She’s a keeper! I appreciate her thoroughness and the helpful way she deals with me and my car. She’s a keeper! More

by KLVDV10 Verified Customer Verified Customer

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The concerns I expressed when I came in were not addressed The service was average addressed The service was average More

by Robbroo8756 Verified Customer Verified Customer

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Great service, in and out with ease with same day service completed. Friendly, courteous and efficient. completed. Friendly, courteous and efficient. More

by Christie Graham Verified Customer Verified Customer

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I was kept informed about the repair status in a timely manner which I preatly appreciated. manner which I preatly appreciated. More

by CARLLOVE12 Verified Customer Verified Customer

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Sarasota BMW, and my service provider Lucy Aguilar, provide top notch service with great professionalism. I know that my car is in excellent hands and my vehicle appointment will be completed on time a provide top notch service with great professionalism. I know that my car is in excellent hands and my vehicle appointment will be completed on time and serviced perfectly. More

by DANNIEGIRL26 Verified Customer Verified Customer

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Was met immediately and directed to the waiting area which was stocked with refreshments. The service was completed in amount of time expected and was done in a very professional manner 5 star review which was stocked with refreshments. The service was completed in amount of time expected and was done in a very professional manner 5 star review More

by kersee Verified Customer Verified Customer

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