Lucy Aguilar

Greeted with a smile and friendly staff is always. Car serviced in a timely manner waiting room amenities top notch. Lucy, my service advisor was very helpful and always gives the best customer servic Car serviced in a timely manner waiting room amenities top notch. Lucy, my service advisor was very helpful and always gives the best customer service. More

by mws.1964 Verified Customer Verified Customer

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Bmw of Sarasota is the best we bought a 2019 bmw x6 in 2023 and the service has been phenomenal Mr chung u have treated us like we bought a 2025 big booty 7 series the new Manager ,Ms Pauline, Ms Lucy u g 2023 and the service has been phenomenal Mr chung u have treated us like we bought a 2025 big booty 7 series the new Manager ,Ms Pauline, Ms Lucy u guys made this service trip especially nice god bless u all More

by angieloyd6 Verified Customer Verified Customer

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Ms Lucy, asst service mgr, was very helpful, excellent customer service & professional! Same with Nicole Fiord from product genius! customer service & professional! Same with Nicole Fiord from product genius! More

by nnstephan5 Verified Customer Verified Customer

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Warranty work done at no charge exactly on time, including a free car wash. Excellent. including a free car wash. Excellent. More

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Lucy was my advisor and she was amazing. She worked diligently to get my car fixed and back to me quickly. This was my first time at BMW of Sarasota and I was totally impressed with all as She worked diligently to get my car fixed and back to me quickly. This was my first time at BMW of Sarasota and I was totally impressed with all aspects of my service experience. More

by MILEMARKER473 Verified Customer Verified Customer

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Easy to schedule an appointment. Polite and knowledgeable service staff. They have always done excellent work on my car. Polite and knowledgeable service staff. They have always done excellent work on my car. More

by John P Verified Customer Verified Customer

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Great communication. They handled my recall and found some other maintenance items that needed to be done. They handled my recall and found some other maintenance items that needed to be done. More

by thomas.rhoda Verified Customer Verified Customer

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Excellent job inspecting everything, not just what I came in for, and keeping me up to date in for, and keeping me up to date More

by vjpdvm Verified Customer Verified Customer

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Efficient, timely and knowledgeable with a good attitude . Comfortable waiting area and flexible on getting a car . Comfortable waiting area and flexible on getting a car More

by LARRY1946 Verified Customer Verified Customer

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very professional. Not very happy with the charge.Replacing a hose that require very few knowlage and no more than 5 mins work.Refilling the anifrezze also no very very Not very happy with the charge.Replacing a hose that require very few knowlage and no more than 5 mins work.Refilling the anifrezze also no very very expensive.the whole thing should cost no more than 60 dollars.Beside that the service was very professional. They were serious with the time frame. More

by TONITITICO Verified Customer Verified Customer

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