Lucia Chavez Lopez | Page 5

What a horrible experience. Took my Honda to get the PCM replaced (got the diagnosis done at my mechanics shop). Dropped of my Accord at Manly Honda and Advisor simply did not l Took my Honda to get the PCM replaced (got the diagnosis done at my mechanics shop). Dropped of my Accord at Manly Honda and Advisor simply did not listen what I needed and told we will do our own analysis. They called me indicating bad battery gave Me a $200 quote. I asked are you sure it's battery. After replacing a battery problem didn't go away this time she told wiring assembly is bad, replacing that would fix the problem. Gave me $1100 quote. Considering I had no choice, I said OK. Few days later when I went to pick up my car. I paid total.of $1300 and got the keys. Guess what still same problem. I should not have paid before test driving the car. Hard earned $1300 down the drain. She said we neef to replace the PCM that they should have done at first place. She gave me a quote of $1800 for PCM. I ended up spending over $3000. Worst place to take your car. Please stay away from these rip offs. More

by gurpreet Verified Customer Verified Customer

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Friendly and professional. Lucia was excellent and even sent a video of the service being conducted on my car. Lucia was excellent and even sent a video of the service being conducted on my car. More

by HAYWOODR Verified Customer Verified Customer

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This dealership, and Carlos in particular, takes service to the next level! Above and beyond in every way! Thank you Manly.🤗 to the next level! Above and beyond in every way! Thank you Manly.🤗 More

by KATE.HILL Verified Customer Verified Customer

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The Service Department did a great job both completing the work on our CRV and in keeping us informed of their progress. the work on our CRV and in keeping us informed of their progress. More

by CGRIFFTH2 Verified Customer Verified Customer

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I found my experience from beginning to the end nothing short of amazing. Everyone was totally professional and helpful. short of amazing. Everyone was totally professional and helpful. More

by WJMORRE606 Verified Customer Verified Customer

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Lucy was amazing as always! Knows her job and gives you an excellent guest experience. She gets a five star review. I was a bit disappointed with the tech as during the insp Knows her job and gives you an excellent guest experience. She gets a five star review. I was a bit disappointed with the tech as during the inspection he missed that the driver side rear brake light was out. Heading back today to take care of. Overall still happy. More

by DANALEAVITT71 Verified Customer Verified Customer

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This review is for Lucia who wonderfully walked us through this service experience - and not for J who was at the checkout only when payment made. Lucia did everything right, when the system didn’t through this service experience - and not for J who was at the checkout only when payment made. Lucia did everything right, when the system didn’t result in the expected level of service - she intervened and made it right, manually. Thank you for the all around great service and wonderful experience, for ‘making the extra mile’ for us. We will certainly be back to Lucia next time. More

by BELA.SZENDRENYI Verified Customer Verified Customer

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I could not be more happy about the service. Manly Honda did for mim, the people was friendly and helpful, through the entire process. I am very please to choose Manly Honda in Santa Rosa ca. Manly Honda did for mim, the people was friendly and helpful, through the entire process. I am very please to choose Manly Honda in Santa Rosa ca. More

by ALIRIODECARVALHO Verified Customer Verified Customer

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The service personal was courteous. They explained the need of my car. They informed me for future services. They explained the need of my car. They informed me for future services. More

by CLEMENCIOFLORES1 Verified Customer Verified Customer

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I would highly recommend Manly Honda for all of your car needs. Everyone is friendly, informed and answers all questions. Manly Honda goes above and beyond to please the customer. I am seventy years old and needs. Everyone is friendly, informed and answers all questions. Manly Honda goes above and beyond to please the customer. I am seventy years old and this is the best Honda dealership. More

by afolabikathleen Verified Customer Verified Customer

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