Luana Cruz
Luana Cruz at Audi Coral Springs

Luana Cruz | Page 2

Service Advisor

Audi Coral Springs

5555 N State Rd 7
Coral Springs, FL 33073

Contact Me
4.7
193 Reviews

Dealership Experience

8 yrs, 5 mos

Industry Experience

19 yrs, 10 mos

Languages Spoken

English English

Spanish Spanish

4.7

193 Reviews

Write a Review

193 Reviews of Luana Cruz

December 24, 2025

Dealership Rating
Employee Rating

First class service. From the moment I dropped off my car until I picked it up, everyone was very attentive and helpful. Good coffee, water and attention. Thanks More

by LCCOELHOM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 30, 2025

Audi Coral Springs responded

Thank you for this very kind review!

December 08, 2025

Dealership Rating
Employee Rating

Easy, fast and super friendly service. Car was under warranty so everything was replaced new. More

by FBATLLEG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nicholas Paserba

Dec 10, 2025

Audi Coral Springs responded

Thank you for this excellent review!

November 20, 2025

Dealership Rating
Employee Rating

Alia was my service provider. She was excellent. Alia listened to my problems and was able to solve them with no difficulty. I recommend her highly. More

by THEFARBEAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 24, 2025

Audi Coral Springs responded

Thank you for this great review!

October 19, 2025

Dealership Rating
Employee Rating

They were fast and efficient in getting me in and out. They also came right up to me as soon and I drove up. More

by DANAYIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 21, 2025

Audi Coral Springs responded

Thank you for this amazing review Danayia!

October 13, 2025

Dealership Rating
Employee Rating

Took care of my battery issue in no time and set up a shuttle ride home More

by GREGORYHOFFMANN10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alberto Reyes, Service assistant

Oct 14, 2025

Audi Coral Springs responded

Thank you Gregory for this this very kind review!

September 12, 2025

Dealership Rating
Employee Rating

Audi Coral springs is very responsive polite and thorough. AJ is the best he takes care of me tells me the truth and make sure all work is done properly so I don't have to go back. I have been worki More

by WALCHINJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 17, 2025

Audi Coral Springs responded

Thank you for this very kind feedback!

September 06, 2025

Dealership Rating
Employee Rating

Im very pleased with the customer service and care. I’ve been brining my car for service for many years and highly recommend Audi of Coral Springs. More

by Hilda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 08, 2025

Audi Coral Springs responded

Thank you Hilda for this very kind review and feedback!

September 03, 2025

Dealership Rating
Employee Rating

Remedied an on board computer issue, quickly and efficiently. Took me right away and informed me of a download update coming More

by ROSTEG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Struble , Richard in Sales

Sep 03, 2025

Audi Coral Springs responded

Thank you Rosteg for this very kind review!

May 17, 2025

Dealership Rating
Employee Rating

My 2018 Q7 was recently in for service. Service Manager Steven was courteous and communicated well with me. More

by MELISSA.VOTTELER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Meyer

May 19, 2025

Audi Coral Springs responded

We appreciated this kind review, Melissa!

February 11, 2025

Dealership Rating
Employee Rating

Best thing about it is they make it worth the drive. Caring staff who are courteous and thorough with inspections and service. More

by GIPHYSICIAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 12, 2025

Audi Coral Springs responded

Thank you for this five-star review, G!

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