Luana Cruz
Luana Cruz at Audi Coral Springs

Luana Cruz

Service Advisor

Audi Coral Springs

5555 N State Rd 7
Coral Springs, FL 33073

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4.7
195 Reviews

Dealership Experience

8 yrs, 8 mos

Industry Experience

20 yrs, 1 mo

Languages Spoken

English English

Spanish Spanish

4.7

195 Reviews

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195 Reviews of Luana Cruz

October 01, 2026

Dealership Rating
Employee Rating

Always very professional , dedicate , helpful and courteous. ready to answer all my questions Great Service Thank you More

by AMARIAASTE
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Oct 05, 2026

Audi Coral Springs responded

Thank you for your 5-star review!

July 18, 2026

Dealership Rating
Employee Rating

A lot better than expected everything was very smooth and communication was great highly recommend More

by JORDANGARCIA9192
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Jul 21, 2026

Audi Coral Springs responded

Thank you for this excellent review!

May 27, 2026

Dealership Rating
Employee Rating

Fast and efficient service. Friendly staff. Very professional. I was in and out in a very short time. More

by ME_LEWIS61
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
May 27, 2026

Audi Coral Springs responded

Thank you for this amazing review!

April 08, 2026

Dealership Rating
Employee Rating

I was happy with the service, except I was offered to buy a new tire when one was not needed. Instead, they sold me a patch on the inside of the tire for 3 times the going rate. I'm not feeling too good abo More

by ROB@JASALI.NET
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Apr 14, 2026

Audi Coral Springs responded

Thank you for your feedback!

April 04, 2026

Dealership Rating
Employee Rating

Steve and the rest of the service dept are all top notch. They are very kind and professional. More

by MIKECALANDRILLO1
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Apr 06, 2026

Audi Coral Springs responded

Thank you for this amazing review Mike!

April 02, 2026

Dealership Rating
Employee Rating

The entire service process from dropping off my Audi to providing transportation back snd forth to picking up my car was exceptional at every level. Must important to me was the communication so that I kn More

by drbb121
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Steve Meyer, Victor Guida

Apr 06, 2026

Audi Coral Springs responded

Thank you for much for this outstanding review!

February 27, 2026

Dealership Rating
Employee Rating

I would not recommend this location for service. I was presented with a quote for over $8,000 for repairs that, after further review, turned out to be completely unnecessary. In addition to the More

by bocacar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Steve Meyer

February 25, 2026

Dealership Rating
Employee Rating

I arrived early for my appointment and was treated with courtesy and respect, and got me in without delay. The service was quick and thorough. I felt comfortable while waiting for my vehicle to be comple More

by DSREVISH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 27, 2026

Audi Coral Springs responded

Thank you so much for this great review!

Feb 27, 2026

Audi Coral Springs responded

Thank you so much for this amazing review!

February 12, 2026

Dealership Rating
Employee Rating

Anglais Everything went well. Especially with Alia, she was exceptionally helpful and I thank her for that. More

by dany1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 16, 2026

Audi Coral Springs responded

Than you so much for this amazing review!

February 12, 2026

Dealership Rating
Employee Rating

It was my first time here. Droping off was fast, collecting the car was time consuming. Service was good but service and parts costs were exuberent and unrealistic. Cost of spa More

by ammaddurrani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 16, 2026

Audi Coral Springs responded

Thank you for this outstanding review!

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