Luana Cruz
Luana Cruz at Audi Coral Springs

Luana Cruz

Service Advisor

Audi Coral Springs

5555 N State Rd 7
Coral Springs, FL 33073

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4.7
192 Reviews

Dealership Experience

8 yrs, 3 mos

Industry Experience

19 yrs, 8 mos

Languages Spoken

English English

Spanish Spanish

4.7

192 Reviews

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192 Reviews of Luana Cruz

April 08, 2026

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Employee Rating

I was happy with the service, except I was offered to buy a new tire when one was not needed. Instead, they sold me a patch on the inside of the tire for 3 times the going rate. I'm not feeling too good abo More

by ROB@JASALI.NET
Service Price Transparency
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Recommend Dealer
Yes
Apr 14, 2026

Audi Coral Springs responded

Thank you for your feedback!

April 04, 2026

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Steve and the rest of the service dept are all top notch. They are very kind and professional. More

by MIKECALANDRILLO1
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Recommend Dealer
Yes
Apr 06, 2026

Audi Coral Springs responded

Thank you for this amazing review Mike!

April 02, 2026

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The entire service process from dropping off my Audi to providing transportation back snd forth to picking up my car was exceptional at every level. Must important to me was the communication so that I kn More

by drbb121
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Recommend Dealer
Yes

Other Employees Tagged: Steve Meyer, Victor Guida

Apr 06, 2026

Audi Coral Springs responded

Thank you for much for this outstanding review!

February 27, 2026

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I would not recommend this location for service. I was presented with a quote for over $8,000 for repairs that, after further review, turned out to be completely unnecessary. In addition to the More

by bocacar
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Recommend Dealer
No

Other Employees Tagged: Steve Meyer

February 25, 2026

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I arrived early for my appointment and was treated with courtesy and respect, and got me in without delay. The service was quick and thorough. I felt comfortable while waiting for my vehicle to be comple More

by DSREVISH
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Recommend Dealer
Yes
Feb 27, 2026

Audi Coral Springs responded

Thank you so much for this great review!

Feb 27, 2026

Audi Coral Springs responded

Thank you so much for this amazing review!

February 12, 2026

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Anglais Everything went well. Especially with Alia, she was exceptionally helpful and I thank her for that. More

by dany1
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Recommend Dealer
Yes
Feb 16, 2026

Audi Coral Springs responded

Than you so much for this amazing review!

February 12, 2026

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It was my first time here. Droping off was fast, collecting the car was time consuming. Service was good but service and parts costs were exuberent and unrealistic. Cost of spa More

by ammaddurrani
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Recommend Dealer
Yes
Feb 16, 2026

Audi Coral Springs responded

Thank you for this outstanding review!

January 24, 2026

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The employees were very kind and helpful. My service person was also very accommodating. The service took longer than expected, but overall a good experience. More

by SLISABERGER
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Recommend Dealer
Yes
Jan 26, 2026

Audi Coral Springs responded

Thank you for this excellent review!

January 17, 2026

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performed service and provided a loaner as promised. The Service writer and staff were great. More

by RSUPERFINE
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Recommend Dealer
Yes
Jan 19, 2026

Audi Coral Springs responded

Thank you for posting this great review!

December 24, 2025

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First class service. From the moment I dropped off my car until I picked it up, everyone was very attentive and helpful. Good coffee, water and attention. Thanks More

by LCCOELHOM
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Recommend Dealer
Yes
Dec 30, 2025

Audi Coral Springs responded

Thank you for this very kind review!

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