Luana Cruz
Luana Cruz at Audi Coral Springs

Luana Cruz

Service Advisor

Audi Coral Springs

5555 N State Rd 7
Coral Springs, FL 33073

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4.9
187 Reviews

Dealership Experience

8 yrs

Industry Experience

19 yrs, 5 mos

Languages Spoken

English English

Spanish Spanish

4.9

187 Reviews

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187 Reviews of Luana Cruz

February 12, 2026

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Anglais Everything went well. Especially with Alia, she was exceptionally helpful and I thank her for that. More

by dany1
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Recommend Dealer
Yes
Feb 16, 2026

Audi Coral Springs responded

Than you so much for this amazing review!

February 12, 2026

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It was my first time here. Droping off was fast, collecting the car was time consuming. Service was good but service and parts costs were exuberent and unrealistic. Cost of spa More

by ammaddurrani
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Recommend Dealer
Yes
Feb 16, 2026

Audi Coral Springs responded

Thank you for this outstanding review!

January 24, 2026

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The employees were very kind and helpful. My service person was also very accommodating. The service took longer than expected, but overall a good experience. More

by SLISABERGER
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Recommend Dealer
Yes
Jan 26, 2026

Audi Coral Springs responded

Thank you for this excellent review!

January 17, 2026

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performed service and provided a loaner as promised. The Service writer and staff were great. More

by RSUPERFINE
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Recommend Dealer
Yes
Jan 19, 2026

Audi Coral Springs responded

Thank you for posting this great review!

December 24, 2025

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First class service. From the moment I dropped off my car until I picked it up, everyone was very attentive and helpful. Good coffee, water and attention. Thanks More

by LCCOELHOM
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Recommend Dealer
Yes
Dec 30, 2025

Audi Coral Springs responded

Thank you for this very kind review!

December 08, 2025

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Easy, fast and super friendly service. Car was under warranty so everything was replaced new. More

by FBATLLEG
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Recommend Dealer
Yes

Other Employees Tagged: Nicholas Paserba

Dec 10, 2025

Audi Coral Springs responded

Thank you for this excellent review!

November 20, 2025

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Alia was my service provider. She was excellent. Alia listened to my problems and was able to solve them with no difficulty. I recommend her highly. More

by THEFARBEAR
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Recommend Dealer
Yes
Nov 24, 2025

Audi Coral Springs responded

Thank you for this great review!

October 19, 2025

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They were fast and efficient in getting me in and out. They also came right up to me as soon and I drove up. More

by DANAYIA
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Recommend Dealer
Yes
Oct 21, 2025

Audi Coral Springs responded

Thank you for this amazing review Danayia!

October 13, 2025

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Took care of my battery issue in no time and set up a shuttle ride home More

by GREGORYHOFFMANN10
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Recommend Dealer
Yes

Other Employees Tagged: Alberto Reyes, Service assistant

Oct 14, 2025

Audi Coral Springs responded

Thank you Gregory for this this very kind review!

September 12, 2025

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Employee Rating

Audi Coral springs is very responsive polite and thorough. AJ is the best he takes care of me tells me the truth and make sure all work is done properly so I don't have to go back. I have been worki More

by WALCHINJ
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Recommend Dealer
Yes
Sep 17, 2025

Audi Coral Springs responded

Thank you for this very kind feedback!

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