They are always very helpful and courteous and my car is
always finished on time.
always finished on time.
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by MARGITRADLEY
Verified Customer
Verified Customer
Service Price Transparency
Aug 14, 2024 -
Armory Chrysler Jeep Dodge Ram FIAT of Albany responded
Margit, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Lisa met your expectations. Thank you again for choosing Armory Chrysler Jeep Dodge Ram FIAT of Albany. We look forward to having you as one of our valued customers for many more years to come!
Best Regards,
Armory Customer Relations Team
Dealership Experience has Improved!
!!
Historically, I would take my car to the dealership for repair work, only to be disappointed with the outcome for one reason or another. BUT, I
!!
Historically, I would take my car to the dealership for repair work, only to be disappointed with the outcome for one reason or another. BUT, I must say…. Management has done a great JOB of getting the technicians and service advisors to begin operating from a place of EXCELLENCE!!!
I couldn’t have been more pleased with how my car was “ running so smoothly “ after the last visit I had for repair work.
I’ve gone from a place of (mistrust) to
(complete appreciation) for Armory Chrysler Jeep Dodge Ram FIAT of Albany.
Thanks For Caring!!!
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by Ms. Freeman
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Miron- Service Advisor
Aug 14, 2024 -
Armory Chrysler Jeep Dodge Ram FIAT of Albany responded
Thank you for choosing Armory Chrysler Jeep Dodge Ram FIAT of Albany. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!
Best Regards,
Armory Customer Relations Team
The employees at Armory Chrysler Jeep Dodge are very
professional and friendly. I highly recommend Armory.
professional and friendly. I highly recommend Armory.
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by tarycnottus
Verified Customer
Verified Customer
Jun 27, 2024 -
Armory Chrysler Jeep Dodge Ram FIAT of Albany responded
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.
Best Regards,
Armory Customer Relations Team
Good service and very polite service reps!
I was please with the time it took to complete my service issues !!!
I was please with the time it took to complete my service issues !!!
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by LORET12180
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Jerome Rucker
, Billy Comtois, Dave Crist, Carolyn Hendrickson, Nick Mackay, Brian Walts
Jun 24, 2024 -
Armory Chrysler Jeep Dodge Ram FIAT of Albany responded
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Armory Chrysler Jeep Dodge Ram FIAT of Albany to be a positive one. Please don't hesitate to reach out if you need anything else.
Best Regards,
Armory Customer Relations Team
Just great service and will always stop and address my
needs and Marlon is a true professional and never lets me down
needs and Marlon is a true professional and never lets me down
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by georgepappis28
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Brian Walts
Jun 09, 2024 -
Armory Chrysler Jeep Dodge Ram FIAT of Albany responded
George, we are very happy to hear that Marlon provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
Best Regards,
Armory Customer Relations Team
The Lady at the Desk at the Service Center couldn't have
been kinder or more thorough.
been kinder or more thorough.
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by JIM610
Verified Customer
Verified Customer
Service Price Transparency
Jun 05, 2024 -
Armory Chrysler Jeep Dodge Ram FIAT of Albany responded
Jim, It's great to hear that Lisa was able to help you out. We aim to ensure everyone who walks through the door leaves happy. Thank you for choosing Armory Chrysler Jeep Dodge Ram FIAT of Albany!
Best Regards,
Armory Customer Relations Team
Great dealership.
Excellent service. My only complaint is that it’s very hard to get in by phone.
Excellent service. My only complaint is that it’s very hard to get in by phone.
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by drcola
Verified Customer
Verified Customer
Service Price Transparency
May 28, 2024 -
Armory Chrysler Jeep Dodge Ram FIAT of Albany responded
Thank you for your feedback on our service department! We look forward to sharing it with them, and don't hesitate to let us know if we can further assist.
Best Regards,
Armory Customer Relations Team
Service was ok
Had to get my own price for battery and
then call back for apt. Not customer friendly. Very expensive.
You didn’t run the car through a wash after leaving all night and spending lots of $.
then call back for apt. Not customer friendly. Very expensive.
You didn’t run the car through a wash after leaving all night and spending lots of $. You should have. Gave me a dirty car back.
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by Donaldadeluca
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
No
May 20, 2024 -
Armory Chrysler Jeep Dodge Ram FIAT of Albany responded
Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.
Best Regards,
Armory Customer Relations Team
I love it at armory they treat me great and they all have
great attitudes. Erica took great care of me and got me in and out she’s amazing.
great attitudes. Erica took great care of me and got me in and out she’s amazing.
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by Tmillz518
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Jerome Rucker
, Billy Comtois, Dave Crist, Carolyn Hendrickson, Nick Mackay, Brian Walts, Nick Miller
May 18, 2024 -
Armory Chrysler Jeep Dodge Ram FIAT of Albany responded
Thanks for sharing about your experience with Erica here at Armory Chrysler Jeep Dodge Ram FIAT of Albany. We appreciate your business and hope to see you again soon!
Best Regards,
Armory Customer Relations Team
Professional, Friendly & Experienced!
The Dealership has been in existence for many years & that speaks volumes !!!
The Dealership has been in existence for many years & that speaks volumes !!!
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by RANDEEE
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Jerome Rucker
, Billy Comtois, Dave Crist, Carolyn Hendrickson, Nick Mackay, Brian Walts, Erika , Jennifer
May 16, 2024 -
Armory Chrysler Jeep Dodge Ram FIAT of Albany responded
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!
Best Regards,
Armory Customer Relations Team