Great to deal with have ben very helpful to me every
time with help buying my truck to getting it serviced
time with help buying my truck to getting it serviced
More
by Ogjoeyp
Service Price Transparency
Aug 31, 2026 -
Armory Chrysler Jeep Dodge Ram FIAT of Albany responded
Thank you for your kind words! We're thrilled you've had consistently positive experiences with our sales and service teams. We look forward to helping you again at Armory Chrysler Dodge Jeep Ram Fiat of Albany!
Very satisfied with the dealer.
could be a little better with customer communications. As a former car salesman for 15 years
Customer relations was a priority with us.
could be a little better with customer communications. As a former car salesman for 15 years
Customer relations was a priority with us.
More
by paulnolles17
Service Price Transparency
Aug 27, 2026 -
Armory Chrysler Jeep Dodge Ram FIAT of Albany responded
We appreciate the five stars and your perspective, Paul! It’s great to know you were very satisfied with your experience, and your feedback about customer communication is valuable to our team. Thank you for choosing Armory Chrysler Dodge Jeep Ram Fiat of Albany, and we hope to serve you again in the future!
This place is a joke they will quickly take your money
for a lease. Bring your vehicle in for service tell you it will be two days to repair. No contact crickets!!! You call, no one answers the phone,
for a lease. Bring your vehicle in for service tell you it will be two days to repair. No contact crickets!!! You call, no one answers the phone, you start calling every number you can find to get a human to answer the phone..PARTS...guy was great to message our service writer calls back after car in shop now for 7 days so dude we don't have the TOOL to finish the repair going to be another two days. Oh yeah enterprise doesn't have any cars so we can't give you a rental. HELLO ARMORY GARAGE there is more than one Enterprise Rental Agency in the Capital District start using your brain and fingers to dial a phone and find a car for us!!!!!
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by dingmom0145
Service Price Transparency
Other Employees Tagged:
Ken - Service Writer
Jul 15, 2025 -
Armory Chrysler Jeep Dodge Ram FIAT of Albany responded
Hello,
I apologize for the inconvenience and frustration you've experienced with our service department. It's disappointing to hear about the level of communication you received and the delays in your vehicle's repair process, as well as issues with securing a rental car. We are committed to resolving this situation promptly, so please reach out directly at your earliest convenience.
Thank you,
Craig Colangelo - Service Manager - craigcolangelo@armoryauto.com
My vehicle was to have a full tank of fuel, but it did
not. It arrived damaged that was not declared on the ad.
I have tried to get this resolved via the Brooker. I have been blown off.
not. It arrived damaged that was not declared on the ad.
I have tried to get this resolved via the Brooker. I have been blown off.
More
by BROZJR
Verified Customer
Verified Customer
Service Price Transparency
Dec 03, 2024 -
Armory Chrysler Jeep Dodge Ram FIAT of Albany responded
Hello,
I'm sorry to hear about the issues with your vehicle. We strive for transparency and quality service, so this feedback is concerning. Please reach out directly so we can address these matters promptly.
Thank you,
Nick Mackay
Sales Manager
nmackay@armoryauto.com
Very good place to get a work done great all round number
one in more.
one in more.
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by marshallwomack2003
Verified Customer
Verified Customer
Service Price Transparency
Nov 21, 2024 -
Armory Chrysler Jeep Dodge Ram FIAT of Albany responded
That's excellent to hear and just what we strive for when it comes to our customers. If you need any more work done in the future, the Armory CDJR of Albany team is here to help!
Slow service.
Nearly 2 hours for oil change and rotation with an appointment is not acceptable.
Nearly 2 hours for oil change and rotation with an appointment is not acceptable.
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by rjmallory1966
Verified Customer
Verified Customer
Service Price Transparency
Nov 22, 2024 -
Armory Chrysler Jeep Dodge Ram FIAT of Albany responded
Hello,
I’m sorry to hear about your experience and completely understand how frustrating it can be to wait longer than expected, especially with an appointment. Please don’t hesitate to reach out to me directly at craigcolangelo@armoryauto.com so I can address your concerns and work to improve your future visits.
Thank you,
Craig Colangelo
Service Manager
This company is by far the best customer service ever
They were exceptional in every aspect
They were exceptional in every aspect
More
by kangolini1
Verified Customer
Verified Customer
Service Price Transparency
Nov 21, 2024 -
Armory Chrysler Jeep Dodge Ram FIAT of Albany responded
Wow, thank you for the glowing compliment! We appreciate you taking the time out of your day to share such positive feedback. When you're ready, we'll be here at Armory CDJR of Albany to serve you excellent customer service again!
Very disappointed in the whole experience, never went
over all the bells and whistles with me
over all the bells and whistles with me
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by EARLYRISERS
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Brian Walts
Nov 21, 2024 -
Armory Chrysler Jeep Dodge Ram FIAT of Albany responded
Hello,
Thank you for sharing your feedback. I’m sorry to hear that your experience didn’t meet your expectations. We aim to ensure every customer feels confident and informed about their vehicle before leaving the dealership. I’d like to make this right by reviewing all the features and capabilities of your vehicle with you. Please feel free to reach out to me directly at nmackay@armoryauto.com, and we can set up a time to go over everything.
Thank you,
Nick Mackay
Sales Manager
Great person to work with cares about will do his best to
get the best de
get the best de
More
by PIERCEREILLY
Verified Customer
Verified Customer
Nov 19, 2024 -
Armory Chrysler Jeep Dodge Ram FIAT of Albany responded
Thank you for the five stars and for choosing Armory Chrysler Dodge Jeep Ram Fiat of Albany. We look forward to welcoming you back again soon!
Great, friendly service.
Always treated well by everyone. Issues and concerns taken seriously and quickly taken care of.
Always treated well by everyone. Issues and concerns taken seriously and quickly taken care of.
More
by KELLIEGAFFNEY30
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Carolyn Hendrickson
Nov 18, 2024 -
Armory Chrysler Jeep Dodge Ram FIAT of Albany responded
Thank you for sharing your experience with us at Armory Chrysler Dodge Jeep Ram Fiat of Albany! We're very happy to hear that our team provided friendly service and addressed your concerns promptly. We appreciate the support and look forward to your next visit!
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