Lisa Santoro
Lisa Santoro at South Shore Hyundai

Lisa Santoro

FINANCE MANAGER

South Shore Hyundai

360 West Sunrise Highway
Valley Stream, NY 11581

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4.4
18 Reviews
4.4

18 Reviews

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18 Reviews of Lisa Santoro

September 01, 2026

Dealership Rating
Employee Rating

Rob was helpful, patient, knowledgeable, and kind. Very upfront and not pushy which made us very comfortable to buy from him and have a relationship. Great guy and will maintain a relationship with hi More

by Test
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Robert Betts, Ronald Jones

Sep 01, 2026

South Shore Hyundai responded

Knowing you felt comfortable and confident throughout the purchase of your new Hyundai Palisade means a lot to our team. Your recognition of our patient, knowledgeable, and upfront approach is truly rewarding, and we look forward to building a lasting relationship.

August 23, 2026

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Employee Rating

I was very satisfied - except that the sticker about the next oil change not applied More

by JPKEANE17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Isiah Washington

Aug 23, 2026

South Shore Hyundai responded

Our team is glad you were pleased with the service on your Hyundai Tucson. We apologize for missing the oil-change reminder sticker. Just stop by or call and ask for Lisa, and we can apply it right away.

July 13, 2026

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Employee Rating

The service team at South Shore are great and professional. They quickly diagnosed the problems with my horns and ordered the replacements. Great service always. More

by DANDREWS721.DA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 13, 2026

South Shore Hyundai responded

It’s great to hear our service team handled your Hyundai’s horn issue with professionalism and efficiency. We appreciate you recognizing how quickly we ordered the replacement parts. We look forward to assisting you again.

June 24, 2026

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Employee Rating

The salesman that I worked with (Oneil) made my experience very pleasant. He was kind and knowledgeable. More

by alyssa_eve
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Oneil Ward

Jun 24, 2026

South Shore Hyundai responded

Thank you for sharing your kind feedback. We’re pleased Oneil’s knowledge and warmth made your experience so pleasant. Enjoy your new Hyundai and let us know if there’s anything else we can help with.

June 02, 2026

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Employee Rating

Rinku was lovely and helped make a stressful process a lot more smooth. I was able to get everything done that day ! More

by nheuer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rinku Waghmare, Oneil Ward

Jun 02, 2026

South Shore Hyundai responded

We’re delighted Rinku could make the process smoother and less stressful. We’re glad you completed everything in one day and drove home your new Hyundai. Thank you for the five-star rating.

May 13, 2026

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Employee Rating

My Service Advisor Kevin explained everything clearly. He was friendly and knowledgeable. after all work requested was complete, Advisor went over work order in a precise manner. More

by RICHDALL52
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Munroe, Kevin - Service Advisor

May 13, 2026

South Shore Hyundai responded

We’re delighted our advisor was friendly, knowledgeable, and clearly explained every detail of your Tucson service. It’s great that the work order review was precise and informative. We appreciate your five-star feedback and look forward to assisting with your Hyundai again.

May 04, 2026

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Employee Rating

Zi was not knowledgeable at all. Very disorganized, and distracted. Poor follow through in every step of the process. More

by wisernow5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Zi

May 10, 2026

South Shore Hyundai responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

April 14, 2026

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Employee Rating

I was working out of town. I need an oil change. I looked online and found you guys made an appointment. They were on time with the appointment Ed fairly quick service. Thank More

by Ettatomm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 15, 2026

South Shore Hyundai responded

We’re glad we could schedule your Hyundai Tucson Hybrid oil change online and get you back on the road swiftly. Thanks for noting our punctual appointment and friendly service during your busy trip. We look forward to assisting with any future maintenance needs.

July 17, 2025

Dealership Rating
Employee Rating

wow still have the car and the dealer refuses to work with me. I recently DES covered that this dealership is held by an under world society. Tom Corolla and Mr. John Staluppi refuse to call. Me back. More

by Michael
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

March 03, 2025

Dealership Rating
Employee Rating

I had an amazing stress-free experience with O'Neil Ward. He handled my transaction thoughtfully, thoroughly and with ease. He is a top tier businessman. I landed a great SUV that suits my needs. More

by simonegodette
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Oneil Ward

1

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