Lisa Onderko
Lisa Onderko at Ken Ganley Toyota Pittsburgh
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Lisa Onderko

Service Advisor

Ken Ganley Toyota Pittsburgh

1110 Clairton Boulevard
Pleasant Hills, PA 15236

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4.5
317 Reviews
4.5

317 Reviews

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317 Reviews of Lisa Onderko

January 05, 2025

Dealership Rating
Employee Rating

Ken ganley is the best! ! Always quick service, excellent staff and staff that explains things to you!! More

by RYLEE.B
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jan 06, 2025

Ken Ganley Toyota Pittsburgh responded

Hello, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 02, 2025

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Never have issues going to get my suv inspection or monthly inspections. The only thing that I have been trying to deal with is my email. My dad keeps getting my email sent to his email and I have chan More

by LNizzy22@aol.com
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Jan 02, 2025

Ken Ganley Toyota Pittsburgh responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Ken Ganley Toyota Pittsburgh to be a positive one. Please don't hesitate to reach out if you need anything else.

January 01, 2025

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I am always completely satisfied with the service department. I woukdn't take my vehicle anywhere else. More

by Erandolph
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Josh Bruce

Jan 02, 2025

Ken Ganley Toyota Pittsburgh responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

December 26, 2024

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The oil change and tire rotation on my vehicle was performed correctly. I was welcomed kindly and instructed where to wait and how long the service would take. Everyone was professional and welcoming More

by PLECENIK256
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Steve Sylvis, Josh Bruce

Dec 28, 2024

Ken Ganley Toyota Pittsburgh responded

Hi, thank you for your kind words and this wonderful review! Please don't hesitate to reach out if there's anything additional we can do for you.

December 01, 2024

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Josh was very attentive and made sure my car was taken care of. He was able to answer any question I had and was very knowledgeable. More

by rachel.oeler
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Steve Sylvis, Josh Bruce

Dec 02, 2024

Ken Ganley Toyota Pittsburgh responded

Rachel, thank you for choosing Ken Ganley Toyota Pittsburgh. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

November 27, 2024

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Great service and they always do it with a smile. Excellent customer service in the service department every time we visit for anything our Toyota needs. More

by AMG81614
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jared Fleming, Steve Sylvis, Josh Bruce , Iian Mccloud

Nov 29, 2024

Ken Ganley Toyota Pittsburgh responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ken Ganley Toyota Pittsburgh.

November 09, 2024

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As always Lisa in service set an appointment that was convenient for my schedule she kept me aware of what was going on with my vehicle. She and the service technician got me done correctly and efficient More

by JTCRAMER160
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Nov 11, 2024

Ken Ganley Toyota Pittsburgh responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

November 07, 2024

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I was completely satisfied with service I received. I would highly recommend them to both family and friends. More

by DINNERGIRL2000
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Steve Sylvis, Josh Bruce

Nov 11, 2024

Ken Ganley Toyota Pittsburgh responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Ken Ganley Toyota Pittsburgh, we look forward to having you as a valued customer for many years to come!

Nov 11, 2024

Ken Ganley Toyota Pittsburgh responded

Hello, we strive for your satisfaction, and it is great to see you had such a positive experience at Ken Ganley Toyota Pittsburgh. Thanks for the recommendation, and have an amazing day!

November 07, 2024

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Employee Rating

I had a recall appointment to this dealership and was waiting there around 1 h. Lisa was great! However, they cleaned my car so surface of the car wiped off. Also they took off TPMS error but after 10 m More

by aitmaganbetovbexultan
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No
Nov 11, 2024

Ken Ganley Toyota Pittsburgh responded

Hello, thank you for your feedback. We are sorry that your experience at Ken Ganley Toyota Pittsburgh did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

November 05, 2024

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Employee Rating

Oil pan repair noted that the plug was stripped. The dealer changes my oil, so the damage would’ve been done by them. Also, the noted one day repair on a Friday extended over the weekend to Monday. More

by jgyure1510
Service Time
Recommend Dealer
No
Nov 06, 2024

Ken Ganley Toyota Pittsburgh responded

Hello, thank you for your feedback. We are sorry that your experience at Ken Ganley Toyota Pittsburgh did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

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