Lindsey Chapek
Lindsey Chapek at Austin Ford Chrysler
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Lindsey Chapek

Senior Sales Consultant

Austin Ford Chrysler

2701 W Oakland Ave
Austin, MN 55912

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5.0
42 Reviews

Dealership Experience

4 yrs, 3 mos

5.0

42 Reviews

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42 Reviews of Lindsey Chapek

December 15, 2024

Dealership Rating
Employee Rating

Lindsey and Austin Ford Chrysler are always a great pleasure to work with. The new car orientation she gave us was top notch and appreciated, especially since it was the first Chrysler I have ever More

by Czm
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris DeLuna, Kristin Petersen

Dec 16, 2024

Austin Ford Chrysler responded

Thanks for sharing about your experience with Austin Ford Chrysler. We appreciate your business and hope to see you again soon!

December 09, 2024

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Got it done in a timely matter, very friendly and accurate on pricing quick and easy More

by mamabof3
Service Price Transparency
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Recommend Dealer
Yes
Dec 09, 2024

Austin Ford Chrysler responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

December 09, 2024

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Newly renovated building with awesome amenities while you wait for service to be completed. Text message updates were appreciated and the explanation of what they did was helpful! The staff were very courteo More

by Theodore
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Recommend Dealer
Yes
Dec 09, 2024

Austin Ford Chrysler responded

Thank you, Theodore! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Austin Ford Chrysler. We look forward to having you as one of our valued customers for many more years to come!

November 12, 2024

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Great service Angie was wonderful and informative New digs were an added bonus will definitely go back More

by t_stencel
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Recommend Dealer
Yes

Other Employees Tagged: Steve Moline, Randi Sherwood, Jonathan Nissly , Troy Reese

Nov 12, 2024

Austin Ford Chrysler responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Angie here at Austin Ford Chrysler.

November 11, 2024

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very good, Everything was done very well and timely. I was very pleased with everything. More

by rjwatson4
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Recommend Dealer
Yes
Nov 12, 2024

Austin Ford Chrysler responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

November 04, 2024

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They made the whole process fun and light hearted. It was a very enjoyable experience! More

by jimfieb
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Recommend Dealer
Yes

Other Employees Tagged: Steve Moline

Nov 04, 2024

Austin Ford Chrysler responded

Jim, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 26, 2024

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They are efficient for getting customers in and out with great work they will stand behind. More

by SJS90
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Recommend Dealer
Yes

Other Employees Tagged: Troy Reese

Oct 27, 2024

Austin Ford Chrysler responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Austin Ford Chrysler, we look forward to having you as a valued customer for many years to come!

October 17, 2024

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Lindsey is a rockstar. Willing to take time to learn more about the person she is helping to find the right vehicle to fit their needs. Fantastic customer service and willi More

by Dan
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Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Steve Moline, Randi Sherwood

Oct 18, 2024

Austin Ford Chrysler responded

Thank you, Dan, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Lindsey here at Austin Ford Chrysler.

October 10, 2024

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i had to wait & wait & wait 3 1/2 hr & the car is still not done More

by willowdale
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Randi Sherwood, Jonathan Nissly

Oct 13, 2024

Austin Ford Chrysler responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

October 04, 2024

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Employee Rating

Great customer service. They spent the time making sure all my questions were answered. before I left the lot. More

by mack55_23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steve Moline, Randi Sherwood

Oct 05, 2024

Austin Ford Chrysler responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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