Lindsay Givens

I brought my car (which is a 2018 Pacifica Hybrid) because of a check engine light. Ms. Givens greeted me when I came in, and I told her I would wait while the diagnosed the problem. After an hour o because of a check engine light. Ms. Givens greeted me when I came in, and I told her I would wait while the diagnosed the problem. After an hour or so, and she told me the problem was a bad 12-volt battery and assured me that a replacement battery was in stock, and they could install it in about an hour. After about an hour, the car was ready. More

by payne967 Verified Customer Verified Customer

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Lindsay is professional, friendly and helpful. Kept me informed on progress of my vehicle repair Kept me informed on progress of my vehicle repair More

by twisted2de2 Verified Customer Verified Customer

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In my experience I will no longer be using this facility to service my vehicle, there is a lack of communication with the customer and I should not have to continue to bring my vehicle back on several occas to service my vehicle, there is a lack of communication with the customer and I should not have to continue to bring my vehicle back on several occasions after having my vehicle serviced to have the same problem fixed again because someone didn't get it right the first time. More

by jamesqwallace55 Verified Customer Verified Customer

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Everything went well, didn’t take as long as I thought it would. Fantasia is amazing. would. Fantasia is amazing. More

by teegardentyler Verified Customer Verified Customer

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The mechanics are incompetent on several occasions I've had to bring back my vehicle to have the service manager correct it, I have to bring my vehicle back yet again because they can't seem to get it righ had to bring back my vehicle to have the service manager correct it, I have to bring my vehicle back yet again because they can't seem to get it right!!! More

by jamesqwallace55 Verified Customer Verified Customer

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The mechanics are incompetent and I had to bring my vehicle back to be fixed correctly by the shop foreman now I have to bring it back yet again because they didn't get it right again!!! I am not pleas vehicle back to be fixed correctly by the shop foreman now I have to bring it back yet again because they didn't get it right again!!! I am not pleased at all about spending money I don't have for less than mediocre service!!! More

by jamesqwallace55 Verified Customer Verified Customer

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Always a smooth & care free experience. Will only come here for every Jeep I own as a 'Jeep Girl'! Will only come here for every Jeep I own as a 'Jeep Girl'! More

by BRIAN.DOCTOR0 Verified Customer Verified Customer

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I had an excellent experience with Banister. They have very knowledgeable staff, and technicians. They were very quick to get me, and my truck back on the road. They have very knowledgeable staff, and technicians. They were very quick to get me, and my truck back on the road. More

by duckybullock10 Verified Customer Verified Customer

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Wesley is the “best” service manager ever! Always finding the right solutions for my car needs. Fantasia is the most valuable service representative with a winking attitude for customer servic Always finding the right solutions for my car needs. Fantasia is the most valuable service representative with a winking attitude for customer service and customer satisfaction. More

by Gdwagner44 Verified Customer Verified Customer

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The service lady that handled my car service was very helpful, knowledgeable, and very polite helpful, knowledgeable, and very polite More

by Ohmegalove Verified Customer Verified Customer

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