Linda Midlam

It was nice that Genesis of Naples had a concierge service came and picked up the vehicle. Took it to their shop for service and brought it back the same day that’s very convenient. service came and picked up the vehicle. Took it to their shop for service and brought it back the same day that’s very convenient. More

by tomm5 Verified Customer Verified Customer

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Pawel was awesome! Very attentive and reliable. Respects your schedule and communicates promptly each step of the way. Very attentive and reliable. Respects your schedule and communicates promptly each step of the way. More

by Jordan Verified Customer Verified Customer

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We really liked that the staff is polite, tries to help quickly and efficiently. Always in touch! I will continue to use their services. quickly and efficiently. Always in touch! I will continue to use their services. More

by Inga B. Verified Customer Verified Customer

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It was great. The service manager knew his job and was very professional. I find him essential The service manager knew his job and was very professional. I find him essential More

by apryan2733 Verified Customer Verified Customer

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On-time, knowledgeable, thorough and friendly service personnel. Concierge service made it easy and convenient. personnel. Concierge service made it easy and convenient. More

by CHERYLLEISNER Verified Customer Verified Customer

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My salesman, Dean, was easy to work with and understood the car I was interested in - GV80 Coupe. The dealership itself is very clean and efficient. Service staff was terrific !! Glad I picked Genesis o the car I was interested in - GV80 Coupe. The dealership itself is very clean and efficient. Service staff was terrific !! Glad I picked Genesis of Naples to be my Genesis dealership of choice !!! More

by dt120161 Verified Customer Verified Customer

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I was going to cancel and not go as I was worried about going to a car dealership and being treated differently. I am so happy that I did not. Jason was amazing and I couldn’t be happier with my service. H going to a car dealership and being treated differently. I am so happy that I did not. Jason was amazing and I couldn’t be happier with my service. He is an amazing salesman and overall wonderful human! Your dealership is truly blessed to have such an individual on your team. More

by gonzaleslloyd06 Verified Customer Verified Customer

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Very disappointed in the service and my experience. The dealership does not offer loaner cars they just Uber you home and no transportation back to the dealership. They gave me my car back and as I was The dealership does not offer loaner cars they just Uber you home and no transportation back to the dealership. They gave me my car back and as I was driving out, I could hear that there was something stuck in my front tire. It took me two seconds to realize that, but somehow they didn’t notice it at the dealership. I had to turn around, bring it back to find out that they had run over a screw and destroyed my tire. They were too busy to change my tire and I didn’t get my car back until the next day with the spare tire on it! Now I have to go back again for them to put the new tire on. All in all, a disaster. I went there to tint my windows. They did a good job on that and Linda was pleasant to work with and competent. However, the rest of the experience was terrible and Genesis is supposed to be a higher end car mfg competing with Lexus, BMW, Mercedes etc… They fell woefully short of those standards. More

by rafournier1 Verified Customer Verified Customer

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Amazing Experience… all work was completed on time and the scratches on the Drivers side door panel were removed!! the scratches on the Drivers side door panel were removed!! More

by jonesnaples Verified Customer Verified Customer

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