Alexandra Celis
Service Appointment Coordinator
Genesis of Naples
6780 Airport Rd N
Naples, FL 34109
31 Reviews
Write a Review31 Reviews of Alexandra Celis
June 23, 2026
I am updating my previous review from 5/31/26 to 5 stars. The dealership reached out to me to discuss my concerns. They offered to repair a rim that had small road rash on it for my concerns which I greatly The dealership reached out to me to discuss my concerns. They offered to repair a rim that had small road rash on it for my concerns which I greatly appreciated. This dealership tries very hard to keep their customers happy. More
June 15, 2026
It was very smooth and fast. Peter was great and he always kept me aware of what was going on with my vehicle Peter was great and he always kept me aware of what was going on with my vehicle More
Other Employees Tagged: Lance Burdge, Joshua Gonzalez, Timothy Mack, Linda Midlam, Richeka "Ricky" Providence, Alejandra Quintana, Jamie Ruis, Jorge Sierra , Peter in service
June 01, 2026
The service was top tier, communication was on point, no complaints everything came out great thank you complaints everything came out great thank you More
Other Employees Tagged: Joshua Gonzalez, Jamie Ruis, Jorge Sierra
April 15, 2026
Great service from my service coordinator to the loaner experience. Timely service given. They gave assistance from the minute I pulled in. They transferred my belongings from one car to the next. 100% sat experience. Timely service given. They gave assistance from the minute I pulled in. They transferred my belongings from one car to the next. 100% satisfied. More
Other Employees Tagged: Joshua Gonzalez, Timothy Mack, Linda Midlam, Richeka "Ricky" Providence, Alejandra Quintana, Jamie Ruis, Jorge Sierra
April 02, 2026
I didn’t have the Genesis app on my phone, this was done when we got the new car. Marc Rathaus asked me how come we didn’t have it, I told him we didn’t know about it, he was kind enough to spend 15 minutes when we got the new car. Marc Rathaus asked me how come we didn’t have it, I told him we didn’t know about it, he was kind enough to spend 15 minutes on his computer uploading all the information and my phone to get it set up. He was very helpful, great service at your dealership, thank you . More
Other Employees Tagged: Peter at the Genesis service desk
March 26, 2026
The service was great. Very friendly and prompt service. Glad I bought the GV 80 Very friendly and prompt service. Glad I bought the GV 80 More
Other Employees Tagged: Joshua Gonzalez, Timothy Mack, Linda Midlam, Richeka "Ricky" Providence, Alejandra Quintana, Jamie Ruis, Jorge Sierra
March 13, 2026
Everyone was very professional and helpful. Exceeded my expectation. Was told it would take between 1 1/2 - 2 hours. I was out in 1 1/2 hours. Exceeded my expectation. Was told it would take between 1 1/2 - 2 hours. I was out in 1 1/2 hours. More
Other Employees Tagged: Joshua Gonzalez, Timothy Mack, Linda Midlam, Richeka "Ricky" Providence, Alejandra Quintana, Jamie Ruis, Jorge Sierra , Mike Pino
January 26, 2026
Great experience: fast, friendly, and my car feels brand-new again after their expert and thorough service. brand-new again after their expert and thorough service. More
Other Employees Tagged: Joshua Gonzalez, Timothy Mack, Linda Midlam, Richeka "Ricky" Providence, Alejandra Quintana, Jamie Ruis, Jorge Sierra

