Leonia Durant | Page 7

My experience at Ted Britt Ford in Chantilly was absolutely fantastic. Leonia Durant was truly exceptional in explaining every step of the vehicle purchase process and made me feel I was the most i absolutely fantastic. Leonia Durant was truly exceptional in explaining every step of the vehicle purchase process and made me feel I was the most important person at Ted Britt. Daniela Vargas worked tirelessly to explain the details of the many contract choices like the extended service plans, triple care, and Ted Britt 4 Life. Lisa Light was completely awesome at explaining the 21st Century technology with blue tooth, vehicle system navigation, and getting us started on the way. The whole experience from beginning to end was truly a team effort... it was such a pleasure working with each of them in their different areas. More

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My initial impression of the dealership was controlled chaos but in a good way. The staff was friendly and professional. Good car buying experience. Leonia Durant was very helpful and ensured I understood chaos but in a good way. The staff was friendly and professional. Good car buying experience. Leonia Durant was very helpful and ensured I understood every step of my purchase. Jennifer Wainwright and was very knowledgeable and helpful in informing me about the after market services available. Overall a good experience and I would definetly go back to the dealership for my next auto purchase. More

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Leonia was patient and understanding with all of my concerns. It was my very first new car purchase so I was worried about...everything. She answered all of my questions with ease and kindness. I got a concerns. It was my very first new car purchase so I was worried about...everything. She answered all of my questions with ease and kindness. I got a great deal on the car. Leonia was efficient, honest, and personable. She followed up with me via e mail and telephone to see if I had any questions and responded to my call within 24 hours. It was a pleasure working with her. She made buying my first new car...WONDERFUL!!!! More

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Leonia was beyond helpful and a pleasure to deal with - would definitely refer to future potential customers. Mary was helpful as well during the wait for the paperwork as well. Thank you for the new truck would definitely refer to future potential customers. Mary was helpful as well during the wait for the paperwork as well. Thank you for the new truck! More

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Leonia was absolutely wonderful when we went in to purchase our used vehicle. She looked through all the used cars with us, showed us all of our options, and in the end helped us pick out the perfect purchase our used vehicle. She looked through all the used cars with us, showed us all of our options, and in the end helped us pick out the perfect used car for our needs. She was attentive and even brought the car we ended up purchasing from another location to the one we were at so we could test drive the car, the best part was she did it without us having any obligation to purchase the car!! Her customer service was more than superior and she worked with us to get the price we needed for the car. Everyone was so friendly while we were waiting for the paperwork to be put into place so we could take home the car and made sure we had everything we needed. Ted Britt has proven time and time again to be a great place to purchase the vehicle of your needs for us and we highly suggest that everyone goes in and asks for Leonia! More

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Was a pleasure working with Ms. Durant to get the vehicle I wanted. She was very patient and showed me a wide variety of options. Ms. Burroughs was very helpful in setting up the vehicle. I wanted. She was very patient and showed me a wide variety of options. Ms. Burroughs was very helpful in setting up the vehicle. More

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I'd like to compliment Ms. Leonia Durant for the excellent service she provided me. Ms. Durant helped me select a vehicle and worked to get me the best pricing. She made me feel comfortable by expla excellent service she provided me. Ms. Durant helped me select a vehicle and worked to get me the best pricing. She made me feel comfortable by explaining in detail each step of the process. You just don’t get that from all sales associates. I was pleased with the service I receive at your dealership and Ms. Durant's professionalism and patience exceeded my expectations. Last week my vehicle failed the Maryland State inspection for tire tread too low and a faulty brake caliper. Ms. Durant wasted no time getting me a service appointment to have my vehicle fixed at your vehicle service department. Within a few days, the vehicle was repaired and passed inspection. Such a commitment to great customer service is to be commended. You can be sure that I will share my story and continue to do business with Ted Britt Ford for years to come. More

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I called in on a 2012 Lincoln. I arranged a test drive with Leonia Durant. My husband & I were greeted at the door and Leonia was with us in short order. We took the Red Lincoln for a test drive. As w with Leonia Durant. My husband & I were greeted at the door and Leonia was with us in short order. We took the Red Lincoln for a test drive. As we rode and talked we discussed other options. We also test drove a 2013 Ford Taurus and a black 2012 Lincoln. I considered the options and models and chose the 2013 Ford Taurus. I was very confident in the transaction with Leonia. Lisa Light talked to us about the premier coating for the vehicle to keep it looking new and Jimmy Son helped us through the final paperwork & extended warranty. More

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The dealership was well maintained and organized. Even though we got there at about 7 pm, we got out of there that same night with a car. the transaction was fast and easy. Leonia, Lisa, and Anwar made th though we got there at about 7 pm, we got out of there that same night with a car. the transaction was fast and easy. Leonia, Lisa, and Anwar made the visit very quick and pleasant. More

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I walked in there with an open mind and the staff really took care of me and walked me through the car buying process. They helped me get out of my lease and get me into a great new Fusion Hybrid. Overall t took care of me and walked me through the car buying process. They helped me get out of my lease and get me into a great new Fusion Hybrid. Overall the experience and customer service was great. I wish they were a little more informative and knowledgeable about the nuances of making the switch to the Hybrid. More

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