Leonia Durant | Page 6

Purchased a new Ford Edge and new Ford Escape! Overall a good experience. We felt that we got really good deals on both cars and Leonia Durant, Lisa Light, and Daniela Vargas were all very helpful Overall a good experience. We felt that we got really good deals on both cars and Leonia Durant, Lisa Light, and Daniela Vargas were all very helpful in taking us through the buying process from test driving, to setting up Sync, to securing a bank loan. I would definitely recommend Ted Britt Chantilly. More

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Purchase of 2014 Escape The entire staff of Ted Britt was very helpful and patient in supporting my wife and myself selecting and purchasing a 2014 Escape. Their knowledge o The entire staff of Ted Britt was very helpful and patient in supporting my wife and myself selecting and purchasing a 2014 Escape. Their knowledge of the inventory, support packages, financing, and maintenance support of the vehicle was fantastic. They provided excellent customer support and we appreciate all they have done. The process is fairly lengthy and cumbersome, with the amount of paperwork involved, but they help in getting through this process was great. More

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Great Dealership- Give them a try I came to Ted Britt Ford after browsing their new car inventory online and submitting a request for more information. After answering my inquiry, the I came to Ted Britt Ford after browsing their new car inventory online and submitting a request for more information. After answering my inquiry, the internet staff set an appointment for me to meet with Leonia Durant, one of their sales associates. Leonia was a pleasure to work with, taking her time to answer my questions and removing some of the anxiety from the car buying process. At no time did I feel pressured to buy a car (though I did) and Leonia readily offered several options between models and financing to help me make and educated decision. Matt Aglio in finance helped me find a great rate on my loan. Matt's wit and personable nature added levity to the process of signing all the financial paperwork. Between discussions of SEC football we almost forgot we had real business to finish. Mary Burroughs in customer service quickly oriented me to my car without going into unnecessary detail or insulting my intelligence. In short, Mr. Britt has a very professional sales team who lets you know your business is important to them. If I were in the market for another car, I would consider using this dealership again. More

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Our New Lincoln MKS We purchased a brand new Lincoln MKS yesterday. Love it. Love Ted Britt Ford/Lincoln. Love Leonia Durant who is a fine salesperson who knows her p We purchased a brand new Lincoln MKS yesterday. Love it. Love Ted Britt Ford/Lincoln. Love Leonia Durant who is a fine salesperson who knows her product and is an American hero and military retiree. Mary Burroughs did a fine job linking our phones to the blue tooth, even though I am too old to understand everything she did. I took her word for it and it works just fine. Period. She is adorable. Ted Britt should give them both a raise. I will love my new fancy car and will keep it a long time, I hope. I would buy another car from this dealership. I hope they continue with this high degree of service as we get to know each other better. BB More

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Great Sales Woman I had a fantastic experience working with Leonia! The whole experience was fantastic and I was able to buy the car I wanted!!! I'm so Happy! I had a fantastic experience working with Leonia! The whole experience was fantastic and I was able to buy the car I wanted!!! I'm so Happy! More

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Happy Customer Great customer service through out the entire process from first walking in to setting up my Bluetooth. I highly recommend visiting and seeing Leonia Great customer service through out the entire process from first walking in to setting up my Bluetooth. I highly recommend visiting and seeing Leonia and Mary. More

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Sales Rep We appreciated Leonia's honesty and individual attention she provided to us. She made sure everything got completed even after we drove off the lot. We appreciated Leonia's honesty and individual attention she provided to us. She made sure everything got completed even after we drove off the lot. We would recommended her to others. Thank you again! More

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Dealing with Leonia Durant was such a pleasure. I will go so far as to say that she is the best car sales person with whom we have ever dealt, hands down! I can see why she's won awards. I sure hope Ted go so far as to say that she is the best car sales person with whom we have ever dealt, hands down! I can see why she's won awards. I sure hope Ted Britt can keep her because I will be sending anyone I know who needs a new car to her and tell them to ask for her, personally. I'm sure glad I did! My husband and I bought a Ford Flex and a Ford F-150 Supercrew, respectively. Yes. We are a double new-car family. Leonia was able to handle our unusual car-buying process with ease, devoting hours of time to help us find the cars we wanted. She is organized, decisive, knowledgeable, and a superlative sales person. Of course, I would expect this being from a retired Marine. I can appreciate her service at Ted Britt and to her country as I am a retired Naval commander who expects efficiency; my husband is a retired Naval officer as well. Leonia was the perfect fit for us. LIsa was very engaging at finishing, ensuring we understood everything. She was especially helpful at explaining how the computerized system works and helped us to sync our phones to our systems. Very cool feature in our cars. Anwar actually made the financial process fun, which, believe me, is a mighty feat. It's the most boring part of buying a car but he was a pleasure to work with. The only negative was the IT setup. We live in the 21st century. Who even remembers what a dot matrix printer?? Apparently, the last of these dinosaurs live at Ted Brit Ford. The process could be easily sped up with the latest technology that most people have on their desks at home. I don't claim to be computer savvy but I could build the (carbon copy? Serious ancient history!) forms they used and have them set up as a .pdf so they can be emailed to a prospective buyer to fill out and bring with them, thus speeding up the process and making car sales more efficient. They could certainly sell more cars, in the long run, with a streamlined buying process. Otherwise, due to Leonia, LIsa and Anwar, it was a relatively great experience. I will be recommending Ted Britt and Leonia to my friends. More

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AWESOME BUYING EXPERIENCE!!! We were looking for a car as a graduation gift to our daughter. Looked at Mazda 3 and ford focus. The amazing VIP pricing and the expert and excellent We were looking for a car as a graduation gift to our daughter. Looked at Mazda 3 and ford focus. The amazing VIP pricing and the expert and excellent customer service we received from Leona Durant sealed the deal and we left the dealership astound owners of a focus se that we know our daughter will love and we love ourselves. Leona was quite amazing and really knows what the customer wants. We were so impressed that while we were having our lunch before heading to the dealership that she already called in (not in their lot)the vehicles that we were considering which made our transaction very smooth and quick. Daniela and Jennifer also enhanced our buying experience And for the dealership, Ted Britt has the BEST deal in town. Highly recommend. If you are in the market for one right now, you better go there before somebody else snatches it away from you. More

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Awesome experience Professional and friendly staff from the moment we walked in to the time Leonia handed us the keys. This was our second vehicle from Ted Britt and li Professional and friendly staff from the moment we walked in to the time Leonia handed us the keys. This was our second vehicle from Ted Britt and like the previous experience, everyone was knowledgeable and completely honest. They had the truck we wanted and the whole process was straightforward and simple. We felt totally comfortable with the experience and would recommend them highly. More

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