Leon Thompson | Page 3

Brought my son there to buy his very first car and after one year of the engine blew up. It took Leon in his crew 4 months to get the car back to me. Never offered a loaner vehicle. Communication was very one year of the engine blew up. It took Leon in his crew 4 months to get the car back to me. Never offered a loaner vehicle. Communication was very very poor. The day we pick the car up the service light came on. We had to take it back in. that’s the day Joshua repeatedly called me a liar and argued with me outside the garage over a loaner vehicle. I would never recommend this car dealership. Their service department is terrible. I didn’t mention up above, but the first engine they put in did not work they had to put a second engine in the and all is we treated this car in with a different car dealership and have moved on, but I do want to mention the service light came back on More

by arbaraeaton Verified Customer Verified Customer

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Great place. Very helpful customer service. Easy appointment schedule both online and via phone Very satisfied Very helpful customer service. Easy appointment schedule both online and via phone Very satisfied More

by VYAKUBOVSKAYA98 Verified Customer Verified Customer

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All the staff were friendly, and my car was serviced in a timely manner. Overall, positive experience. timely manner. Overall, positive experience. More

by Nina Verified Customer Verified Customer

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This place is a total scam please …beware do not send your wife in there alone !!!A simple oil change turned into a 3 week disaster because the under qualified technician destroyed the skid plate bolts your wife in there alone !!!A simple oil change turned into a 3 week disaster because the under qualified technician destroyed the skid plate bolts and still couldn’t get the oil filter off . They just changed the oil but not the oil filter then said the frame is so rusted on a 2021 that the bolts just snapped off !!!!she put me on FaceTime and insisted to show her the proof then everything changed as they could no longer lie and you can clearly see the damage a under qualified technician did with all this being said I fixed the skid plate and snapped bolts on my back in the drive way in 45 mnz. ..which the under qualified tech said they were unable to do it…lol what a joke they destroy and you have to fix …what a-shame this was my local dealership not anymore! More

by Joe k 81 Verified Customer Verified Customer

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Service is always great. Never an issue and quickly done. The staff is always friendly and helpful as well. Never an issue and quickly done. The staff is always friendly and helpful as well. More

by Bdan2187 Verified Customer Verified Customer

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Great. Not enough seating for waiting customers though. Very clean bathrooms and wait time was a bit long for an appointment for a oil change Not enough seating for waiting customers though. Very clean bathrooms and wait time was a bit long for an appointment for a oil change More

by Dfalter55 Verified Customer Verified Customer

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Leon was absolutely wonderful from the moment I arrived, the phone call prior to service being done and then he walked me to my car after the work was done. He deserves 10 stars! I've mostly had great serv the phone call prior to service being done and then he walked me to my car after the work was done. He deserves 10 stars! I've mostly had great service at Mike Barney and the reps I've dealt with in person have been great. Some of the people that answer the phones could do better with customer service. More

by MELANIEANN1263 Verified Customer Verified Customer

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Great customer service and friendly people, I will definitely be back again. Mike Barney Nissan definitely be back again. Mike Barney Nissan More

by lito61289 Verified Customer Verified Customer

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Competent staff and honest about what they can do. Time estimates are usually spot on. Time estimates are usually spot on. More

by lamalache Verified Customer Verified Customer

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Quick Response and great work. Very Happy. I would send more cars to Mike Barney Nissan for service all because of this experience. Thank you. Very Happy. I would send more cars to Mike Barney Nissan for service all because of this experience. Thank you. More

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