Lee Hellenthal

Lee was very informative and answered all my questions. He went above and beyond with getting my new Yukon setup. He went above and beyond with getting my new Yukon setup. More

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I had an issue with my software in my new 2024 1500 Denali pick up. I was driving from my home to Florida when it happened. I called Lee and Lee helped us reset it on the side of the road but the probl Denali pick up. I was driving from my home to Florida when it happened. I called Lee and Lee helped us reset it on the side of the road but the problem continued . I called Lee back and Lee said to please call the service department and make an appointment as soon as possible so they could get it rectified. He said to ask for Kylie because she makes the appointments for the service department. Kylie and I finally made contact on the phone and I was trying to explain to her what was going on and why I needed an appointment. Kylie advised me that I needed to be there on Wednesday at 7:30 in the morning, The appointment was set with Kylie on Monday. On Tuesday I woke up noticed a text message from Starling stating that my service appointment was rescheduled and to go on their site and reschedule it. I went onto the site that morning and discovered that there several spots available even though Kylie had told me only 7:30 was available. I don’t understand why Kylie told me only 7:30 was available. I picked a 10 o’clock appointment on the same Wednesday and I never heard from anybody about the new time for my service. I called to follow up to make sure they received the new time and Kylie answered the phone. I tried to explain to Kylie what was going on and she didn’t want to hear it, so without saying anything she just put me on hold. Another woman named Molly got on the phone and I tried to explain the situation to her, but she wouldn’t let me get two words in. I told Molly I wanted to talk to the service manager. Molly informed me she was the service manager. So on Wednesday at 9 o’clock I left my house because it’s about an hour drive to get to Starling. When I dropped off my truck, a really nice Service Advisor named Heather came out to greet me, and talk to me. Heather assured me that my truck would be looked at and fixed. She was not sure how long it would take and she was very upfront about it. When I was Speaking with Heather I asked her who the service manager was, and she said his name is David Benjamin .When I was done with Heather I went over and saw the service manager, and I explained my situation to David that Molly misrepresented herself as the service manager to me on the phone and he said he would look into it . I am not sure what games Kylie and Molly are playing with the Starling customers. I would highly recommend anybody to use Starling Buick GMC But when you call for service, do not ever deal with Kylie or Molly at all .If Molly was employed with my company she would have been let go immediately for lying to a customer and miss representing herself. This is fair warning to all of the Starling customers to never do business on the phone with Kylie or Molly. As far as I’m concerned as a customer to the Starling dealership, they have two employees that do not have the Starling Dealership in their best interest! More

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Lee made this car-buying experience AMAZING! From the moment I walked in, his excitement and passion for helping me find the perfect car were infectious. He listened, understood exactly what I w From the moment I walked in, his excitement and passion for helping me find the perfect car were infectious. He listened, understood exactly what I wanted, and made it happen—no stress, all fun! Lee got me an incredible deal and even followed up after the sale to make sure I was still loving my new ride. If you need a car, go see Lee—he’ll make it the best experience ever! More

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⭐⭐⭐⭐⭐ “I recently had the pleasure of purchasing a vehicle from Lee, and I can honestly say it was the best car-buying experience I’ve ever had! From the moment I walked in, Lee was incredibly welcomi vehicle from Lee, and I can honestly say it was the best car-buying experience I’ve ever had! From the moment I walked in, Lee was incredibly welcoming, knowledgeable, and attentive to my needs. He didn’t just try to sell me a car; he took the time to understand what I was looking for and made sure I was completely comfortable with my decision. His attention to detail, honesty, and no-pressure approach made the entire process stress-free and enjoyable. Not only did he find the perfect car for me, but he also worked to get me a fantastic deal that fit my budget. Even after the sale, Lee followed up to ensure I was happy with my purchase and offered ongoing support if needed. It’s rare to find someone who genuinely cares about their customers like he does. If you’re in the market for a new car, do yourself a favor and ask for Lee. You won’t be disappointed!” More

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Lee was such a pleasure to work with. He listened carefully to what I needed and made the whole process easy and comfortable. There was no rush, and he took great care to find the right c He listened carefully to what I needed and made the whole process easy and comfortable. There was no rush, and he took great care to find the right car for me. I really appreciate his kindness and follow-up. I highly recommend Lee More

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Excellent service, knowledge, and attention to detial. Made the sales process simple and easy and delivered on the vehicle I wanted. Made the sales process simple and easy and delivered on the vehicle I wanted. More

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Lee was such a pleasure to work with. He didn’t pressure us like other dealerships. He helped us throughout the entire buying process! He didn’t pressure us like other dealerships. He helped us throughout the entire buying process! More

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I had the pleasure of working with Lee this week to get my wife her new Yukon XL! Lee was responsive, honest, very detailed and didn't play games or make any promises he, or the dealership, couldn't come my wife her new Yukon XL! Lee was responsive, honest, very detailed and didn't play games or make any promises he, or the dealership, couldn't come through with. Highly recommend working with Lee if you are looking for a Buick or GMC. One thing I really found impressive is that he was just as happy to show value on the lower trim cars as he was on the upper level. He is a classy individual would I would hire to work at my own company! More

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The staff was friendly and professional. I have had great experiences before, that's why I came back. I have had great experiences before, that's why I came back. More

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The best dealership I have ever dealt with. The sales force, finance, and service are impeccable. Kyle was a great salesman, and Rafa was a great finance person. Their service is the best. The sales force, finance, and service are impeccable. Kyle was a great salesman, and Rafa was a great finance person. Their service is the best. More

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