Layne Ciminel
Layne Ciminel at Spitzer Acura

Layne Ciminel

Assistant Service Manager

Spitzer Acura

3617 Washington Rd
McMurray, PA 15317

4.9
401 Reviews
4.9

401 Reviews

Write a Review

401 Reviews of Layne Ciminel

November 30, 2024

Dealership Rating
Employee Rating

I had a very comfortable wait. Refreshments were good. It was a nice day in which to have my car serviced More

by MLPGRAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeanine Malone

Dec 01, 2024

Spitzer Acura responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Spitzer Acura!

November 30, 2024

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Employee Rating

I wanted to just say how amazing the service staff has been at Spitzer Acura in McMurray PA. It's difficult to trust sometimes, but I always have COMPLETE faith in the service department there. They alway More

by Shelley Duffy Alexander
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Keith Knowlson , Albert Malone

Dec 01, 2024

Spitzer Acura responded

Thank you, Shelley, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Layne and our team, and we look forward to working with you again.

Dec 02, 2024

Spitzer Acura responded

Thank you Shelley for having faith in our service department, it is our pleasure to assist with any needs that you may have. I'm sure that Layne, Keith and Albert will absolutely cherish your kindly words and it is a honor to be able to help you with anything possible. Until now, see you later and safe travels!

November 28, 2024

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Lane is the best! Truly the best service experience I’ve ever had is with Lane at Spitzer, and I have lived in 3 states since having this car. More

by ERENA.LANZA
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Dec 01, 2024

Spitzer Acura responded

Erena, It's great to hear that Layne was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Spitzer Acura!

November 27, 2024

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Professional and honest. Associate, Lane was courtesy and no-nonsense. My call did not require service and he was honest to let me know what was going on with my vehicle. More

by daveguio
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Recommend Dealer
Yes
Nov 27, 2024

Spitzer Acura responded

Dave, We are very happy to hear that Layne provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 26, 2024

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Layne is always professional responsive knowledge and pleasant. He is helpful to all of my needs for my cars. More

by STHOMPSON22
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Recommend Dealer
Yes

Other Employees Tagged: Keith Knowlson

Nov 27, 2024

Spitzer Acura responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Layne met your expectations. Thank you again for choosing Spitzer Acura. We look forward to having you as one of our valued customers for many more years to come!

November 25, 2024

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Thank you. They do a thorough job and nice facility for waiting. Service notified me of time it would take ahead of time. More

by dixie1096
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Nov 26, 2024

Spitzer Acura responded

We appreciate your positive review! Offering thorough and efficient service is so important to us, and we are glad that our team provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

November 24, 2024

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Jeremy was our sales person. Excellent job. The rest of the staff was first class. I would recommend Spitzer Acura for a pleasant buying experience. More

by aljz
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Recommend Dealer
Yes
Nov 24, 2024

Spitzer Acura responded

Thank you for taking the time to write this review. Our customers are our top priority and your feedback is greatly appreciated! All of us at Spitzer Acura are glad to have you as a customer.

November 23, 2024

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Second purchase from Spitzer. Great staff and service. Highly recommend the dealership for car buying as well as having my car serviced there. More

by amylgorman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Griesmer

Nov 24, 2024

Spitzer Acura responded

Thank you so much for your wonderful review, Amy! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Spitzer Acura!

November 18, 2024

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Great and friendly service department. Super quick service. They even washed my car. I will be returning for future services. More

by Sam A
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Keith Knowlson , Jeanine Malone and Albert Malone

Nov 18, 2024

Spitzer Acura responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Sam, please let us know.

November 17, 2024

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Great folks and trust worthy. My Concerns are always addresses and priced fairly given the expertise of the service technicians. More

by CLUBWAGON08
Service Price Transparency
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Recommend Dealer
Yes
Nov 18, 2024

Spitzer Acura responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Spitzer Acura!

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