Laurel O'Connor
Laurel O'Connor at Front Royal Ford

Laurel O'Connor | Page 9

Service Advisor

Front Royal Ford

9135 Winchester Rd.
Front Royal, VA 22630

Contact Me
4.8
166 Reviews
4.8

166 Reviews

Write a Review

166 Reviews of Laurel O'Connor

May 20, 2024

Dealership Rating
Employee Rating

Working with the Front Royal Ford Service Center is great. Their Valet pick up and delivery service is next level customer service. Everyone involved in my service were exceptionally polite and profess More

by Kprice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 18, 2024

Dealership Rating
Employee Rating

Well informed and great service I knew what I needed to have done and the cost More

by morgan_debbie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Aguilar

May 18, 2024

Dealership Rating
Employee Rating

Just a headlight replacement walk-in, very quick turn-around, and as always, Laurel made me feel welcome. She's one of the reasons I keep coming back - well, that and the excellent service from the More

by misterestes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 18, 2024

Dealership Rating
Employee Rating

Trustworthy, speedy service! Laurel is amazing! She is a great communicator, knowledgeable, and kind. Thank you!!!! More

by LAUERMAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 15, 2024

Dealership Rating
Employee Rating

Laurel is always so helpful! She is a great asset to Front Royal Ford! She needs Raise!!! More

by sharonlynn59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 10, 2024

Dealership Rating
Employee Rating

EVERYONE I dealt with at Front Royal Ford was truly amazing. The purchase of the vehicle took about 45 minutes. I had a significant service issue a few days after the purchase and the Service Departmen More

by gddanko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zach Orndorff, Kristian Andrews , John Aguilar, Billy Albright, Roland Carter

May 03, 2024

Dealership Rating
Employee Rating

Kristian was very welcoming and courteous. He explained everything to me and even followed up with what was going on. More

by MSBRADY66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 18, 2024

Dealership Rating
Employee Rating

Second time sloppy repair work was done or wasn’t done completely. Would definitely consider taking my vehicle elsewhere. More

by jle5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

April 16, 2024

Dealership Rating
Employee Rating

Great service work again from you guys thank you all for taking care of service on my F150 More

by tglen031
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 11, 2024

Dealership Rating
Employee Rating

very fast & friendly service. I would recommend going there even if you don't own a Ford More

by CGOISSE
Recommend Dealer
Yes
...
9
...

Dealership Inventory (161 Vehicles)

new 2025 Ford Escape car, priced at $43,644
2025 Ford Escape
new
Star White exterior
CVT
Front-wheel Drive
used 2014 Ford Mustang car, priced at $12,973
2014 Ford Mustang
used
Race Red exterior
Automatic
Rear-wheel Drive
used 2025 Ford Escape car, priced at $23,973
2025 Ford Escape
used
Carbonized Gray exterior
Automatic
All-wheel Drive
new 2026 Ford Explorer car, priced at $56,548
2026 Ford Explorer
new
Agate Black Metallic exterior
Automatic
Four-wheel Drive
used 2025 Ford Bronco Sport car, priced at $27,273
2025 Ford Bronco Sport
used
Velocity Blue exterior
Automatic
Four-wheel Drive
used 2023 Ford Escape car, priced at $28,673
2023 Ford Escape
used
Star White exterior
Automatic
All-wheel Drive