Laurel O'Connor
Laurel O'Connor at Front Royal Ford

Laurel O'Connor | Page 10

Service Advisor

Front Royal Ford

9135 Winchester Rd.
Front Royal, VA 22630

Contact Me
4.8
166 Reviews
4.8

166 Reviews

Write a Review

166 Reviews of Laurel O'Connor

April 09, 2024

Dealership Rating
Employee Rating

Very friendly and knowledgeable. Laurel is always great to work with in the service department and Billy Albright has been the best salesperson I have ever dealt with. More

by jbarrett3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Billy Albright

March 29, 2024

Dealership Rating
Employee Rating

Laurel was very pleasant, helpful, and professional. Her treatment of me as a valued customer will encouragement me to continue coming back. Thanks Laurel. More

by WVNHEART
Service Time
Service Communication
Recommend Dealer
Yes

March 22, 2024

Dealership Rating
Employee Rating

Laurel is an absolutely outstanding representative to work with. She's courteous, friendly, and very helpful. Laurel made sure I had all the info needed, managed my service appointments, and did it with More

by maclausen42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Can't remember the drivers' names, but they also deserve some accolades.

March 07, 2024

Dealership Rating
Employee Rating

Great service. I love they will come and pickup and drop off your vehicle and the tracking app More

by jakejr22642
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

March 02, 2024

Dealership Rating
Employee Rating

Thank you for outstanding customer care and service! Professional and friendly staff who made buying from here a great experience. More

by EP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brittany Garrett

March 02, 2024

Dealership Rating
Employee Rating

Outstanding service. Fast and easy process for inspection. Team was super friendly. I also ordered a part . Part dept was easy to find and to get what I needed. More

by futurewrite
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zach Orndorff, Kristian Andrews , John Aguilar

February 22, 2024

Dealership Rating
Employee Rating

Considerate of my issue. Both Laurel and service tech were very pleasant and timely with my service. More

by cryslynn2629
Recommend Dealer
Yes

Other Employees Tagged: Laurel O'Connor

February 21, 2024

Dealership Rating
Employee Rating

First time using Front Royal Ford for my oil change. Service was timely and very professional More

by Wave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

February 16, 2024

Dealership Rating
Employee Rating

A OK OK OK OK OK OK OK OK OK OK OK OK OK OK More

by kann0727
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

February 02, 2024

Dealership Rating
Employee Rating

As always the service team very helpful, understanding, professional and knowledgeable striving to get my vehicle back to me. More

by rdmitchelljr2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zach Orndorff

...
10
...

Dealership Inventory (161 Vehicles)

used 2025 Ford Bronco Sport car, priced at $27,273
2025 Ford Bronco Sport
used
Velocity Blue exterior
Automatic
Four-wheel Drive
new 2025 Ford Escape car, priced at $43,644
2025 Ford Escape
new
Star White exterior
CVT
Front-wheel Drive
used 2023 Ford Escape car, priced at $28,673
2023 Ford Escape
used
Star White exterior
Automatic
All-wheel Drive
used 2022 Ford F-150 car, priced at $41,373
2022 Ford F-150
used
Iconic Silver exterior
Automatic
Four-wheel Drive
used 2014 Ford Mustang car, priced at $12,973
2014 Ford Mustang
used
Race Red exterior
Automatic
Rear-wheel Drive
used 2025 Ford Escape car, priced at $23,973
2025 Ford Escape
used
Carbonized Gray exterior
Automatic
All-wheel Drive