Laurel O'Connor

Lately, I’ve been able to drop in and wait for an oil change. Appreciate Laura’s assistance. Great group of service advisors and technicians. change. Appreciate Laura’s assistance. Great group of service advisors and technicians. More

by REVDHIRSCH Verified Customer Verified Customer

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Working with the Front Royal Ford Service Center is great. Their Valet pick up and delivery service is next level customer service. Everyone involved in my service were exceptionally polite and profess great. Their Valet pick up and delivery service is next level customer service. Everyone involved in my service were exceptionally polite and professional More

by Kprice Verified Customer Verified Customer

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Trustworthy, speedy service! Laurel is amazing! She is a great communicator, knowledgeable, and kind. Thank you!!!! Laurel is amazing! She is a great communicator, knowledgeable, and kind. Thank you!!!! More

by LAUERMAL Verified Customer Verified Customer

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Just a headlight replacement walk-in, very quick turn-around, and as always, Laurel made me feel welcome. She's one of the reasons I keep coming back - well, that and the excellent service from the turn-around, and as always, Laurel made me feel welcome. She's one of the reasons I keep coming back - well, that and the excellent service from the mechanics. Best in Front Royal for getting my cars serviced. More

by misterestes Verified Customer Verified Customer

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Well informed and great service I knew what I needed to have done and the cost have done and the cost More

by morgan_debbie Verified Customer Verified Customer

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Laurel is always so helpful! She is a great asset to Front Royal Ford! She needs Raise!!! She is a great asset to Front Royal Ford! She needs Raise!!! More

by sharonlynn59 Verified Customer Verified Customer

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Laurel was awesome in assisting me with the maintenance for my F150. Her sense of urgency and excellent follow up skills gave me real peace of mind knowing I was being taken care of. She was even able to g for my F150. Her sense of urgency and excellent follow up skills gave me real peace of mind knowing I was being taken care of. She was even able to get me back in my truck a day early! More

by gddanko Verified Customer Verified Customer

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EVERYONE I dealt with at Front Royal Ford was truly amazing. The purchase of the vehicle took about 45 minutes. I had a significant service issue a few days after the purchase and the Service Departmen amazing. The purchase of the vehicle took about 45 minutes. I had a significant service issue a few days after the purchase and the Service Department was on it immediately along with my salesperson Billy. Laurel O'Connor was very attentive and her follow up with me was spot on. Tremendous staff all around. Would highly recommend to anyone! More

by gddanko Verified Customer Verified Customer

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Kristian was very welcoming and courteous. He explained everything to me and even followed up with what was going on. He explained everything to me and even followed up with what was going on. More

by MSBRADY66 Verified Customer Verified Customer

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Second time sloppy repair work was done or wasn’t done completely. Would definitely consider taking my vehicle elsewhere. completely. Would definitely consider taking my vehicle elsewhere. More

by jle5 Verified Customer Verified Customer

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