Laurel O'Connor
Laurel O'Connor at Front Royal Ford

Laurel O'Connor | Page 15

Service Advisor

Front Royal Ford

9135 Winchester Rd.
Front Royal, VA 22630

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4.8
166 Reviews
4.8

166 Reviews

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166 Reviews of Laurel O'Connor

March 30, 2023

Dealership Rating
Employee Rating

Always get rapid and courteous service. This was my second visit. Happy it’s now first come first served. More

by UNORTHODOCS1
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

March 30, 2023

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Great staff and great service. Got me right in and out within 1 hour. I’m from out of town and the service was great More

by jimkeck27
Service Price Transparency
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Recommend Dealer
Yes

March 23, 2023

Dealership Rating
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The service department is good. Knock on wood for not having to take truck back after being repaired by Front Royal Ford. Honestly I asked Mr Mason about one used SUV. He was quick More

by Stancilva
Recommend Dealer
Yes

Other Employees Tagged: Zach Orndorff, Kristian Andrews , Zach Mason

March 16, 2023

Dealership Rating
Employee Rating

Completely satisfied with the work on my truck and the time and service given Thank You very much More

by bapepper
Service Price Transparency
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Recommend Dealer
Yes

March 10, 2023

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I had my yearly preventative maintenance performed and State Inspection. The service was performed quickly and professionally More

by cspret
Service Price Transparency
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Recommend Dealer
Yes

March 08, 2023

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Been dealing with the Front Royal Ford for many years and alway provided competent, friendly and helpful staff. They do quality work. They treat you like family! More

by rdmitchelljr2
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Zach Orndorff , John Aguilar

March 03, 2023

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Employee Rating

Laurel was super helpful. She thoroughly explained repairs, went over costs, and kept me updated throughout the process. It was an unexpected high cost repair with insurance i More

by AndersonAk
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Recommend Dealer
Yes

February 13, 2023

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still not fixed going back to let them try again. none of my driver assistant options work since the last time they worked on it. More

by poseyctp
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Service Time
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Recommend Dealer
No

Other Employees Tagged: Tony Hussain

January 13, 2023

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Employee Rating

They are awful, sloppy and don't care about the customer. I will not be going back there. More

by TWHITCRAFT99
Service Price Transparency
Workmanship
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Recommend Dealer
No

Other Employees Tagged: Zach Orndorff, Kristian Andrews , John Aguilar

January 09, 2023

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Employee Rating

Service Dept was great as always, and in a very timely manner. No hidden costs. More

by MILLERS20
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: John Aguilar

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