Laurel O'Connor
Laurel O'Connor at Front Royal Ford

Laurel O'Connor | Page 14

Service Advisor

Front Royal Ford

9135 Winchester Rd.
Front Royal, VA 22630

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4.8
166 Reviews
4.8

166 Reviews

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166 Reviews of Laurel O'Connor

June 13, 2023

Dealership Rating
Employee Rating

Professional and Courteous! Would take my vehicle back to this shop for needed repairs. Thanks! More

by FLOANDCUZZ
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zach Orndorff

June 12, 2023

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Employee Rating

My experience at FRF was very good! Time is very important to me and my company, they were efficient, effective and they got the job done as promised. And Laurel Is the absolute best More

by DELBERT.HICKS
Service Price Transparency
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Recommend Dealer
Yes

June 07, 2023

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I've been going to this dealership for many years. Work was done on my truck that didn't need to be done. A brand-new shock was taken off my truck by the mechanic with a BS excuse. Needless to say, no More

by downscapes
Service Price Transparency
Workmanship
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Recommend Dealer
No

June 01, 2023

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I will never go there again after spending $1400 a few weeks ago they lied and said I had bad break pads when they were just replaced More

by curtisharris703
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: Zach Orndorff, Kristian Andrews , John Aguilar

April 22, 2023

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Disappointed that I couldn’t make an appointment for state inspection or at least drop the car off More

by pamlehew
Service Price Transparency
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Recommend Dealer
Yes

April 17, 2023

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The service department is very professional and was great to work with. I recommend Front Royal Ford More

by dmyraceburu
Recommend Dealer
Yes

April 16, 2023

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Quality work performed on time with no wait. Great Service Department who assisted with Ford’s Customer Service for help with warranty on my vehicle. More

by rdmitchelljr2
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Recommend Dealer
Yes

April 03, 2023

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Front Royal Ford had prompt service, good communication, and clean facilities. Team was very friendly as well More

by claytonjames
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zach Orndorff, Kristian Andrews

April 03, 2023

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Employee Rating

Laurel and Matt in the service department were great to work with. I recommend them. More

by markmiles71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt

April 03, 2023

Dealership Rating
Employee Rating

Front Royal Ford goes out of their way to get the service work done. The problem lies with Ford Motor Co being able to supply the repair parts, even on recalls Ford cannot supply the parts to make the repair More

by wuddypecker
Recommend Dealer
Yes
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