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Latoya Thompson

Overview Reviews (1092)

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Latoya Thompson

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Latoya Thompson

Service Advisor

Bronx Honda

1133 Zerega Ave
Bronx, NY 10461

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4.5

1,092 Reviews

Overview Reviews (1092)

4.5

1,092 Reviews

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1092 Reviews of Latoya Thompson

June 16, 2024

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No oil change should take more than 30 minutes. I arrived at 1;15 for a 1;30 appointment and left at 2;39.. Not good. I arrived at 1;15 for a 1;30 appointment and left at 2;39.. Not good. More

by jars1019

Verified Customer

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Recommend Dealer

Yes

Other Employees Tagged: Victor Mercado, Katie Lovos, Diana Matehuala

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June 07, 2024

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Feels like they just taking my money & not fixing the problem. Supervisor is never is available to speak with customer problem. Supervisor is never is available to speak with customer More

by JAY

Verified Customer

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Recommend Dealer

Other Employees Tagged: Katie Lovos

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Jun 07, 2024 -

Bronx Honda responded

Please email me as soon as you can at marcie@bronxhonda.com so I can review what happened. Our service manager is always available to assist our customers, so I am surprised by your feedback. If we cannot fix the problem after several attempts, I would very much like to know about it. I hope to hear from you soon. --Marcie

May 30, 2024

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Katie is always extremely kind and very knowledgeable. In Constant contact when I need something done. In the past, I’ve worked with Latoya as well who is also incredibly helpful everytime I visit! In Constant contact when I need something done. In the past, I’ve worked with Latoya as well who is also incredibly helpful everytime I visit! More

by Amanda

Verified Customer

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Recommend Dealer

Yes

Other Employees Tagged: Victor Mercado, Katie Lovos, Diana Matehuala

Helpful 0

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Jun 01, 2024 -

Bronx Honda responded

Thank you so much, we look forward to seeing you again! All the best, Marcie

May 20, 2024

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Efficient, professional, friendly, knowledgeable, timely, thorough, courteous, accommodating, transparent, consistent, attentive, trustworthy, and detail-oriented. thorough, courteous, accommodating, transparent, consistent, attentive, trustworthy, and detail-oriented. More

by Bronxie321

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Diana Matehuala

Helpful 0

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May 21, 2024 -

Bronx Honda responded

Thank you so much for the amazing feedback, we are very grateful to you for supporting Bronx Honda! 🙏🙏🙏 All the best, Marcie

May 17, 2024

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I was treated with respect, they took care of the wheel of Lyman and alternate the wheels. I mean the tires I am satisfied with the service I graded 10 of Lyman and alternate the wheels. I mean the tires I am satisfied with the service I graded 10 More

by Gloria Cortes

Verified Customer

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Recommend Dealer

Yes

Helpful 0

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May 21, 2024 -

Bronx Honda responded

Thank you so much, we will always work hard to earn your business! All the best, Marcie

May 15, 2024

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The customer service is great there especially Katie Lobos is great with the customer thanks Lobos is great with the customer thanks More

by Apalma

Verified Customer

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Workmanship

Service Time

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Recommend Dealer

Yes

Other Employees Tagged: Victor Mercado, Katie Lovos, Diana Matehuala

Helpful 0

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May 15, 2024 -

Bronx Honda responded

Thank you very much, we are grateful to you for your loyalty to Katie and Bronx Honda! All the best, Marcie

May 07, 2024

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They take care of you. I have been there twice and both times I was satisfied. I have been there twice and both times I was satisfied. More

by Gninfo12

Verified Customer

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Recommend Dealer

Yes

Other Employees Tagged: Victor Mercado

Helpful 0

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May 26, 2024 -

Bronx Honda responded

We are very grateful to you for your loyalty to Bronx Honda, thank you! All the best, Marcie

May 04, 2024

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I was explained the work that needs to be done and I was satisfied with the result. satisfied with the result. More

by Clarissa2003

Verified Customer

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Recommend Dealer

Yes

Helpful 0

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May 05, 2024 -

Bronx Honda responded

Thank you very much! 🙏🙏🙏 All the best, Marcie

April 29, 2024

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Was in and out and was kept updated on everything that was on with my car was on with my car More

by carsonpah

Verified Customer

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Recommend Dealer

Yes

Helpful 0

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May 06, 2024 -

Bronx Honda responded

Thank you for the great review, it means a lot to the entire team here at Bronx Honda! --Marcie

April 13, 2024

Dealership Rating

Employee Rating

Angel Nunez shows a lot of professionalism and representatives him self really well as a sales person. representatives him self really well as a sales person. More

by wisdom49

Verified Customer

Service Price Transparency

Workmanship

Service Time

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Recommend Dealer

Yes

Other Employees Tagged: Angel Nunez, Katie Lovos, Diana Matehuala

Helpful 0

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Apr 13, 2024 -

Bronx Honda responded

Thank you so much, and welcome to the Bronx Honda family! All the best, Marcie

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