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Diana Matehuala

Overview Reviews (61)

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Diana Matehuala

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Diana Matehuala

Service Advisor

Bronx Honda

1133 Zerega Ave
Bronx, NY 10461

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4.6

61 Reviews

Overview Reviews (61)

Dealership Experience

1 yr, 11 mos

Languages Spoken

Spanish

4.6

61 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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61 Reviews of Diana Matehuala

June 16, 2024

Dealership Rating

Employee Rating

No oil change should take more than 30 minutes. I arrived at 1;15 for a 1;30 appointment and left at 2;39.. Not good. I arrived at 1;15 for a 1;30 appointment and left at 2;39.. Not good. More

by jars1019

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Victor Mercado, Latoya Thompson, Katie Lovos

Helpful 0

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May 30, 2024

Dealership Rating

Employee Rating

Katie is always extremely kind and very knowledgeable. In Constant contact when I need something done. In the past, I’ve worked with Latoya as well who is also incredibly helpful everytime I visit! In Constant contact when I need something done. In the past, I’ve worked with Latoya as well who is also incredibly helpful everytime I visit! More

by Amanda

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Victor Mercado, Latoya Thompson, Katie Lovos

Helpful 0

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Jun 01, 2024 -

Bronx Honda responded

Thank you so much, we look forward to seeing you again! All the best, Marcie

May 22, 2024

Dealership Rating

Employee Rating

Excellent customer services very professional and a quick services a nice waiting area I recommend it 100% services a nice waiting area I recommend it 100% More

by Hugosantana1027

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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May 22, 2024 -

Bronx Honda responded

Thank you very much, we are very grateful to you! All the best, Marcie

May 20, 2024

Dealership Rating

Employee Rating

Efficient, professional, friendly, knowledgeable, timely, thorough, courteous, accommodating, transparent, consistent, attentive, trustworthy, and detail-oriented. thorough, courteous, accommodating, transparent, consistent, attentive, trustworthy, and detail-oriented. More

by Bronxie321

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Latoya Thompson

Helpful 0

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May 21, 2024 -

Bronx Honda responded

Thank you so much for the amazing feedback, we are very grateful to you for supporting Bronx Honda! 🙏🙏🙏 All the best, Marcie

May 15, 2024

Dealership Rating

Employee Rating

The customer service is great there especially Katie Lobos is great with the customer thanks Lobos is great with the customer thanks More

by Apalma

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Victor Mercado, Latoya Thompson, Katie Lovos

Helpful 0

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May 15, 2024 -

Bronx Honda responded

Thank you very much, we are grateful to you for your loyalty to Katie and Bronx Honda! All the best, Marcie

April 20, 2024

Dealership Rating

Employee Rating

She is polite, friendly and very patient. I would recommend Bronx Honda Service! Make sure you service with Bronx Honda I would recommend Bronx Honda Service! Make sure you service with Bronx Honda More

by PETERCARS

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Victor Mercado

Helpful 0

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Apr 20, 2024 -

Bronx Honda responded

Thank you so much Peter, we are grateful for your loyalty to Bronx Honda! 🙏🙏🙏 All the best, Marcie

April 17, 2024

Dealership Rating

Employee Rating

I only work with Diana when I go to Bronx Honda. Very helpful and attentive to each situation. Very helpful and attentive to each situation. More

by K.ALIMAL

Verified Customer

Recommend Dealer

Yes

Helpful 0

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Apr 17, 2024 -

Bronx Honda responded

Thank you very much, we appreciate you! All the best, Marcie

April 13, 2024

Dealership Rating

Employee Rating

Angel Nunez shows a lot of professionalism and representatives him self really well as a sales person. representatives him self really well as a sales person. More

by wisdom49

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Angel Nunez, Latoya Thompson, Katie Lovos

Helpful 0

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Apr 13, 2024 -

Bronx Honda responded

Thank you so much, and welcome to the Bronx Honda family! All the best, Marcie

April 09, 2024

Dealership Rating

Employee Rating

She made my experience very smooth and answered all questions i had, i appreciate her help thank you so much questions i had, i appreciate her help thank you so much More

by tanisharhodes_08

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Victor Mercado

Helpful 0

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May 21, 2024 -

Bronx Honda responded

Thank you very much, we are grateful to you! 🙏 All the best, Marcie

March 12, 2024

Dealership Rating

Employee Rating

Everyone I encountered was pleasant. However when reaching out to get information a response always timely. However when reaching out to get information a response always timely. More

by dbest1gt

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Mar 12, 2024 -

Bronx Honda responded

Thank you very much! We are trying our best to respond to all calls as promptly as possible. You can always text your service advisor directly with any requests. All the best, Marcie

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