Katie Lovos
Katie Lovos at Bronx Honda
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Katie Lovos

Service Advisor

Bronx Honda

1133 Zerega Ave
Bronx, NY 10461

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4.6
112 Reviews

Languages Spoken

Spanish Spanish

4.6

112 Reviews

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112 Reviews of Katie Lovos

June 16, 2024

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No oil change should take more than 30 minutes. I arrived at 1;15 for a 1;30 appointment and left at 2;39.. Not good. More

by jars1019
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Recommend Dealer
Yes

June 07, 2024

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Feels like they just taking my money & not fixing the problem. Supervisor is never is available to speak with customer More

by JAY
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Recommend Dealer
No

Other Employees Tagged: Latoya Thompson

Jun 07, 2024

Bronx Honda responded

Please email me as soon as you can at marcie@bronxhonda.com so I can review what happened. Our service manager is always available to assist our customers, so I am surprised by your feedback. If we cannot fix the problem after several attempts, I would very much like to know about it. I hope to hear from you soon. --Marcie

June 06, 2024

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Katie is so helpful when it comes to getting service. She is very knowledgeable and knows her stuff. Well done. She is also very respectful. More

by amigassiempre94
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Recommend Dealer
Yes

June 03, 2024

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Best service but expensive and labor cost high other then everything all right.wait time is short More

by shahkoushik
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Recommend Dealer
Yes

June 01, 2024

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Katie was very pleasant and knowledgeable assisted me with all my needs. It was a pleasure working with her. More

by ATORRES440
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Recommend Dealer
Yes

May 30, 2024

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Katie is always extremely kind and very knowledgeable. In Constant contact when I need something done. In the past, I’ve worked with Latoya as well who is also incredibly helpful everytime I visit! More

by Amanda
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Recommend Dealer
Yes
Jun 01, 2024

Bronx Honda responded

Thank you so much, we look forward to seeing you again! All the best, Marcie

May 26, 2024

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Katie was excellent she always treat you with kindness, nd respect . She made sure that I would get my car back in time for the holiday weekend too . Thank you Katie for your service . #TEAMBXHONDA More

by Bxgirlallday
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Recommend Dealer
Yes
May 26, 2024

Bronx Honda responded

Thank you so much for your loyalty to Bronx Honda, we are grateful to you! 🙏🙏🙏 We will always work hard to earn your business. #TEAMBXHONDA #BRONXHONDAFAMILY All the best, Marcie

May 25, 2024

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Very poor service. They gave me schedule 7.30 am but they open the gate after 8 am. Every time I go there they gave me bill. Where as I should get free service as I bou More

by NICE_ONE73
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Recommend Dealer
No
May 25, 2024

Bronx Honda responded

If you want to meet with me and our service manager, we will review your entire service history with you and explain what was and was not covered by warranty, and why. You can reach me at marcie@bronxhonda.com. I cannot look into your repair order without your name, so I hope to hear from you. Our gate opens at 7:30a.m. each weekday. --Marcie

May 19, 2024

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Bad customer service very rude not professional to me I didn’t like the service at all More

by khaynes0420
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Recommend Dealer
Yes
May 19, 2024

Bronx Honda responded

Hi, please email me at marcie@bronxhonda.com so I can look into what happened. We work very hard to provide excellent customer service, but we understand there will occasionally be misunderstandings. I hope to hear from you. --Marcie

May 18, 2024

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Katie was very knowledgeable about everything I asked and made me feel very at ease with the service. Thank you. More

by Raul Almonte
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Recommend Dealer
Yes
May 18, 2024

Bronx Honda responded

Thank you very much, and welcome to the Bronx Honda family! All the best, Marcie

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