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Kolten Heck
Kolten Heck at Corwin Ford Spokane

Kolten Heck | Page 5

Service Advisor

Corwin Ford Spokane

8300 E Sprague Ave
Spokane Valley, WA 99212

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4.8
228 Reviews
4.8

228 Reviews

Write a Review

228 Reviews of Kolten Heck

November 18, 2025

Dealership Rating
Employee Rating

Kolten made sure I was taken special care of and asked anything I needed to help with the wait time and convenience. More

by WELCHLIZARD
Recommend Dealer
Yes

Other Employees Tagged: Kolten Heck

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Nov 18, 2025

Corwin Ford Spokane responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Corwin Ford Spokane. We look forward to having you as one of our valued customers for many more years to come! Freddy Rodriguez, Service Manager

November 10, 2025

Dealership Rating
Employee Rating

I had an emergency shut down on my truck. Towed it to Corwin. They were awesome at doing a speedy diagnostic and repair. More

by looseends
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Francisco Jimenez, Kiley Knighten

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Nov 10, 2025

Corwin Ford Spokane responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Corwin Ford Spokane. Freddy Rodriguez, Service Manager

November 04, 2025

Dealership Rating
Employee Rating

Always a great experience and Kolten takes great care of my company, us, and our Ford vehicles. More

by BRIAN@BROADWAYINDUSTRIAL.NET
Recommend Dealer
Yes

Other Employees Tagged: Kolten Heck

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Nov 04, 2025

Corwin Ford Spokane responded

Thank you for choosing Corwin Ford Spokane. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Freddy Rodriguez, Service Manager

September 26, 2025

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Employee Rating

Went out of there way to get me back on the road, they even arranged for a rental car More

by CHASKESS3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 26, 2025

Corwin Ford Spokane responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Freddy Rodriguez, Service Manager

September 02, 2025

Dealership Rating
Employee Rating

Service got me in quick and Ethan was his usual efficient self best service dept in town More

by RCHAPMAN4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Freddy Rodriguez, Keith Trowbridge, Jeff Kiehn, Kayla Lambert, Francisco Jimenez, Kiley Knighten, Ethan Sherrett

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Sep 02, 2025

Corwin Ford Spokane responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Corwin Ford Spokane. We look forward to having you as one of our valued customers for many more years to come! Freddy Rodriguez, Service Manager

August 28, 2025

Dealership Rating
Employee Rating

Well organized system of taking in service jobs. Prompt discovery of the issues. Courteous service reps. More

by KAGPS70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 28, 2025

Corwin Ford Spokane responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Corwin Ford Spokane, we look forward to having you as a valued customer for many years to come! Freddy Rodriguez, Service Manager

August 25, 2025

Dealership Rating
Employee Rating

Great service and communication throughout the process. Extra help picking up and returning vehicle to me was an exceptional benefit! Thank you so much! More

by BSTOKER509
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kayla Lambert, Francisco Jimenez, Kiley Knighten

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Aug 25, 2025

Corwin Ford Spokane responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Corwin Ford Spokane. We look forward to having you as one of our valued customers for many more years to come! Freddy Rodriguez, Service Manager

August 21, 2025

Dealership Rating
Employee Rating

Everyone has been extremely nice. Cody is going all out to find us a car. More

by katwoman43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cody

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Aug 21, 2025

Corwin Ford Spokane responded

Thank you for choosing Corwin Ford Spokane. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Freddy Rodriguez, Service Manager

August 11, 2025

Dealership Rating
Employee Rating

They worked with me to get my service completed in a tight window. When I brought the truck in, the jimped right on it and had me on my way in less than hour. Great job. More

by jeffb18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Aug 11, 2025

Corwin Ford Spokane responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Corwin Ford Spokane. We look forward to having you as one of our valued customers for many more years to come! Freddy Rodriguez, Service Manager

August 11, 2025

Dealership Rating
Employee Rating

They thought they could put a less tire on my truck. I had 10 pys . They tried to put a 8 ply my tires were so off balance. I would not recommend them for anybody. More

by HONEYWELL.MARK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Freddy Rodriguez, Keith Trowbridge, Jeff Kiehn, Kayla Lambert, Francisco Jimenez, Kiley Knighten, Ethan Sherrett

Report | Print
Aug 14, 2025

Corwin Ford Spokane responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, Mark, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Freddy Rodriguez, Service Manager

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